Corporate social responsibilities of stakeholders in terms of secure tourism at disasters and sustainable tourism governance

Year 2017, , 66 - 78, 01.07.2017

Zerrin Toprak Karaman

https://doi.org/10.24288/jttr.317665

Abstract

In the report published by the United Nations Office
for Disaster Risk Reduction, it is stated that 90 percent of 6,457 natural
disasters have been caused by floods, storms, hot air waves, drought, and other
excessive climatic movements in the last 20 years. Tourists are sent from
Turkey to important tourism centers of the world.  Turkey
is an attractive country with significant potential for different types of
tourism movements. Turkey is gradually
becoming one of the countries which are negatively affected by the natural
disasters occurring depending on climate changes. Likewise, whirlwinds have
almost become a routine in the Mediterranean Region, particularly in Mersin
province. The dense population in touristic regions is also of similar
importance in terms of terrorist attacks – another type of man-made disasters. The
chaotic environment created by disasters also has a feature which might be
utilized as a suitable opportunity for terror as well. New problem areas have been added to the service flow and problems
within the ethical behavior codes of tourism agencies that have gained a
classical value. How those who manage tourism can govern the possible risk and
crisis processes and, if available, their acquired experiences that they have
developed to ensure the safety of tourists have gradually become more important
in the scenario of secure tourism.  In conclusion, this proposed study envisages model study
based on the cooperation networks likely to be developed with the relevant
public, private, and civil actors by taking the views of the stakeholders in
the tourism sector such as the hotels and agencies managing the Domestic and
Foreign Tourism activities in İzmir in addition to the issue of what kind of a
strategic action plan they make and should be made with respect to safe tourism
in important touristic areas.    

Keywords

Secure Tourism, Risk and Crisis Analyses, Tourism Stakeholders, Disasters

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