A new knowledge management model for the conservation of historical sites

Abstract

The fast growth and globalization of the tourism industry produces a massive volume of information which could shape a data base of knowledge in this industry. Knowledge creation requires specific models which can gather information from trajectory patterns that evolve through time and convert them into explicit knowledge. Historical sites are sensitive destinations that are vulnerable to changes. Therefore, planning for  the protection  and conservation of such historical destinations not only need efficient and long term development plans but also require dynamic systems to enhance knowledge over time. The manuscript suggested a knowledge management based model called the “Tornado Model” to address these challenges. The suggested model provides a framework to reveal and convert tacit knowledge into explicit knowledge based on related indicators and the uncertainties in the tourism industry.  This model is believed to be a practical planning tool for better preservation and management in sensitive sites.

Keywords

• Knowledge Management,the Tornado Model,Tourism Industry,Planning,Sensitive Sites,Tacit Knowledge,Explicit Knowledge,Conservation

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