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Year 2021, Volume 7, Issue 2, 85 - 96, 31.07.2021
https://doi.org/10.24288/jttr.859088

Abstract

References

  • Abdul Ghania, N. M., Yunusb, N. N. M., and Bahryc, N. S. (2015). Leader’s personality traits and employees job performance in public sector, Putrajaya. Procedia Economics and Finance, 37, ( 2016 ), 46 – 51. doi: 10.1016/S2212-5671(16)30091-0.
  • Adeola, A., Waliu, S. B., Adewale, A. O., Opeyemi, O. D., and John, O. A. (2017). Influence of personality traits and work commitment on job performance of public secondary school teachers in Oyo South Senatorial District of Oyo State, Nigeria. International journal of Rural Development, Environment and Health Research, 1,(1), 68-79.
  • Akinboye, A.K. and Soaib, A. (2016). Factors affecting entrepreneurial self-efficacy of engineering students. International Journal of Academic Research in Business and Social Sciences, 6, (11), 12-17.
  • Alanoud, A., and Amir, A. (2016). Exploring the relationship between personality and job performance” "new approach. International Journal of Business and Management Invention, 5, (12), 43-53.
  • Allameh, S. M., Ghafari, M., and Davoodi, S. M. R. (2010). Studying impact of personality traits on job performance. Journal of Basic and Applied Scientific Research, 1, 6293-6299.
  • Barge, A. (2014). Expatriate performance in overseas assignments: the role of big five personality. Asian Social Science, 6, (9), 104-109.
  • Barrick, M. R., and Mount, M. K. (1991). The big five personality dimensions and job performance: a meta-analysis . Personnel Psychology, 1, 1-26.
  • Beer, A., and Brooks, C. (2011). Information quality in personality judgment: the value of personal disclosure. Journal of Research in Personality, 45, (2), 175-185.
  • Bello, Y.O., and Bello, M. B. (2017). Hotel Front Office Management; the contemporary approach . Ondo: Grace Excellent Publishers.
  • Blickle, G., Meurs, J. A., Wihler, A., Ewen, C., Merkl, R., and Missfeld, T. (2015). Extraversion and job performance: how context relevance and bandwidth specificity create a non-linear, positive, and asymptotic relationship. Journal of Vocational Behaviour, 87, 80-88.
  • Brice, J. (2004). The roleof personality dimensions on the formation of entrepreneurial intentions. NY, USA: Hofstra University: New York.
  • Byrne, K. A., Silasi-Mansat, C. D., and Worthy, D. A. (2015). Who chokes under pressure? the big five personality traits and decision-making under pressure. Personality and Individual Differences , 74, 22-28.
  • Chin, W. W., Marcolin, B. L., and Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: results from a monte carlo simulation study and an electronic-mail emotion/adoption study. Information system research, 14, (2), 189-217.
  • Cohen, J. (1988). Statistical power analysis: a computer program. UK: Routledge.
  • Costa, P. T., Jr., and McCrae, R. R. (1992). Revised NEO personality inventory (NEO-PI-R) and NEO Five factor inventory NEO-FFI) professional manual. odessa, FL: PAR.
  • Crage, H. (2013). Work environment factors and job performance: the construction project manager’s perspective. Retrieved from Degree Thesis, UniversitiSains Malaysia, Penang, Malaysia: eprints.usm.my/16071/1/Arman_Abdul_Razak.pdf.
  • Dabrowski, C. J. (2008). The big five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 89, (5),835–853.
  • Dhaifallah, O.A. Ebrahim, M., Durrishah, I., Raheleh, E., and Talal Ratyan, A. (2013). Job satisfaction and job performance: a case study of five-star hotels in Riyadh, Saudi Arabia. World Journal of Social Sciences, 3, (1), 27 – 37.
  • Erdhem, J., Wang, M., and Zickar, J.M. (2006). Linking the big five personality constructs to organizational commitment. Personality and iIndividual Differences, 41, 153-157.
  • Eswaran, S; Islam, A., and Yusuf, D. H. M. (2011). A study of the relationship between the big five personality dimensions and job involvement in a foreign based financial institution in penang. International Business Research, 4, (4), 164- 175.
  • Gibson, E.B. (2012). Introduction to job satisfaction and employees performance in the West Indies. UK: Educational Inc.
  • Goldberg, L. R. (1981). Language and individual differences: the search for universals in personality lexicons. Journal of Personality and Social Psychology, 59, 141–165.
  • Golpayegan, M. (2017). Evaluating the relation between personality properties with job satisfaction of the staff. Journal of History Culture and Art Research, 6, (3), 937-949.
  • Hair, J.F, Hult, G. T. M, Ringle, C. M, and Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS_SEM). Los Angeles/ London/ New Delhi: Sage.
  • Hurtz, G.M., and Donovan, J. J. (2000). Personality and job performance: the big five revisited. Journal of Applied Psychology, 1, 869-879.
  • Igbojekwe, P. A. (2008). Managing housekeeping operations. Owerri: J. Emeka – Njoku and Sons Enterprise.
  • Iqra, A., Yahya, R., and Rozeyta, O. (2013). Effect of personality on job performance of employees: empirical evidence from banking sector of Pakistan. Middle-East Journal of Scientific Research , 17, (12), 1735-1741. DOI: 10.5829/idosi.mejsr.2013.17.12.1552.
  • Jeronimus B.F., Kotov, R., Riese, H., and Ormel, J. (2016). Neuroticism's prospective association with mental disorders halves after adjustment for baseline symptoms and psychiatric history, but the adjusted association hardly decays with time: a meta-analysis on 59 longitudinal studies with 443 313 participants. Psychological Medicine, 8, (15), 1–24.
  • Jiang, C., Wang, D., and Zhou, F. (2009). Personality traits and job performance in local government organizations in china. Social Behavior and Personality. An International Journal, 37, (4), 451-457.
  • Jll. (2016). Lagos City Report. Retrieved August 2018, from www.Hotel%20Performance%20and%20Reports/lagos%20occupancy.pdf.
  • JLL. (2017). Sportlight on Africa; the road to mataurity . Retrieved December 17, 2018, from An Overview of Hotel Real Estate in Sub Saharan Africa: LL-Hotels-and-Hospitality-Spotlight-on-Africa-2017.pdf
  • JLL. (2018). West Africa hotel market an overview. Retrieved December 17, 2018, from http://www.wapisummit.com/wp-content/uploads/2018/11/JLL-West-Africa-Hotel-Market-Overview-November-2018.pdf.
  • Judge, T. A., and Bono, J. E. (2001). Relationship of core self-evaluations traits-self-esteem, generalized selfefficacy, locus of control, and emotional stability-with job satisfaction and job performance: A metaanalysis. Journal of Applied Psychology, 86, (1), 80-92.
  • Judge, T. A., and Zapata, C. P. (2015). The person–situation debate revisited: Effect of situation strength and trait activation on the validity of the Big Five personality traits in predicting job performance. Academy of Management Journal, 58, (4), 1149-1179.
  • Judge. T.A., Higgins, C.A., Thoresen, C.J. and Barrick, M.R. (1999). The big five personality traits, general mental ability, and career success across the life span. Personnel Psychology, 52, 621-652.
  • Lee, Y. D, Lain, J.W., and Chen, C.Y. (1999). A study on the measurement of productivity for white-collar employees-A case of electronic industry in Taiwan. The Chinese Military Academy Journal, 14, 345-361.
  • Leutner, F., Ahmetoglu, G., Akhtar, R., and Chamorro-Premuzic, T. (2014). The relationship between the entrepreneurial personality and the Big Five personality traits. Personality and individual differences, 63, 58-63.
  • Liao, C. S. and Lee, C. W. (2009). An empirical study of employees' job involvement and personality traits: the case of Taiwan. International Journal of Economics and Management, 3, (1), 22-36.
  • Major, D.A., Turner, J.E., and Fletcher, T.D. (2006). Linking proactive personality and the big five to motivation to learn and development activity. Journal of Applied Psychology, 91, 927–935.
  • Mark, N.B., and John, W.L. (2000). Openness and job performance in U.S.-based Japanese manufacturing companies. Journal of Business and Psychology, 14, (3), 515-522.
  • Maryam, B., and Muhammad, T. (2017). The effects of big five personality traits on employee job performance among university lecturers in Peshawar city. Iqra Journal of Business & Management, 1, (2), 119-126.
  • Mathis, C.L., Fredrick, G.Y., and Kenneth, O.P. (2009). One more time. how do you motivate employees? Harvard Business Reverence, 46, (1), 53-62.
  • McCrae, R. R., and Allik, J. (2012). The five-factor model of personality across cultures. New York: Springer Science & Business Media.
  • Méndez-Picazo, M. T., Galindo-Martín, M. A., and Ribeiro-Soriano, D. (2012). Governance, entrepreneurship and economic growth. Entrep. Reg. Development, 24, 865–877. Muchinsky, P. M. (2003). Psychology applied to work. wadsworth. Wadsworth: Belmont, CA.
  • Nadiah, M, A, G., Nor Sara, N. M. Y., and Norliza, S. B. (2016). The leader’s personality traits and employees’ job performance in public sector, putrajaya. Procedia Economics and Finance, 37, 46 – 51.
  • Neal, A., Yeo, G., Koy, A., and Xiao, T. (2012). Predicting the form and direction of work role performance from the Big 5 model of personality traits. Journal of Organizational Behaviour, 33, (2), 175-192.
  • Neelu, T., and Sharma, P. K. (2018 ). Linking job performance and big five personality traits of employees of IT sector in Chandigarh. Scholarly Research Journal for Humanity Science and English Language, 6, (26), 7358- 7370. Doi.org/10.21922/srjhsel.v6i26.11442.
  • Niehoff, B. (2006). Personality predictors of participation as a mentor. Career Development International, 11, 321 – 333.
  • Nmadu, G. (2013). Employees performance and its effects on their job performance in workplace. Kuwait Chapter of Arabian Journal of Business and Management Review, 5, (11), 13-23.
  • Noraini, B. R., Norashikin, M., and Lily, S. M. A. (2015). Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Ones, D. S., Viswesvaran, C., and Dilchert, S. (2005). Personality at work: raising awareness and correcting misconceptions. Cited in Noraini binti et al. (2015) Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Pandey, N.S. and Kavitha, M. (2015). Relationship between teachers’ personality traits and self efficacy: an empirical analysis of school teacher in Karaikal Region. Pacific Business Review International, 8, (3),37-42.
  • Platt, J., and Sobotka, L. (2010). Psychological management of individual performance. Wales: John Wiley & Sons.
  • PricewaterhouseCoopers. (2017). African insights hotels outlook: 2017–2021. Retrieved August 11, 2018, from www.pwc.co.za/ hospitality-and-leisure.
  • PricewaterhouseCoopers. (2018). As good as it gets? UK hotels forecast 2018. Retrieved August 11, 2018, from www.pwc.co.uk/hospitality-leisure.
  • Ringle, C. M., Wende, S., and Will, A. (2005). SmartPLS 2.0 (software).SmartPLS, Hamburg. Retrieved from www. smartpls. de (accessed January 7, 2020). Rothman, S., and Coetzer, E. (2003). The big five sector of Pakistan. Journal and Development, 2, 150-158.
  • Rusbadrol, N., Mahmud, N., and Mohd Arif, L. S. (2015). Association between personality traits and job performance among secondary schools teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Ryckman, R. M. (2004). Theories of personality (8th ed.) Cited in Noraini binti et al (2015) Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 2015, 1-6.
  • Salgado, J. F. (1988). Big five personality dimensions and job performance in army and civil occupations: a European perspective. Human Performance, 1, 271-288.
  • Solaja, O. M., Idowu, F. E., and James, A. E. (2016). Exploring the relationship between leadership communication style, personality trait and organizational productivity. Serbian Journal of Management, 11, (1), 99-117.
  • Sun, K., & Lu, L. (2006). Analysis of domestic tourist characteristics and behaviour of travellin;g taking Korean autonomous prefecture of Yanbian as an example. Resource Development and Market, 4, CNKI Journals, China, Retrieved October 15, 2011, from http://en.cnki.com.cn/Article_en/CJFDTOTAL-ZTKB200604025.htm.
  • Tabachnick, B. G., and Fidell, L. S. (2007). Using multivarite statistics (5th ed.). Boston: Allyn and Bacon.
  • Thoresen, C.J., Bradley, J. C., Bliese, P.D., and Thoresen, J. D. (2004). The big five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 1, 835.
  • Tuteja, N., and Sharma, P. K. (2017). Linking job performance and big five personality traits of employees in Chandigarh IT sector. Scholarly Research Journal for Humanity Science & English Language, 6, (2), 7358-7370. doi.org/10.21922/srjhsel.v6i26.11442.
  • Zahari, N. A. (2016). Personality traits and differences of generations: Do they affect the public servants’ job performance? . Journal of Global Business and Social Entrepreneurship, 2, (4), 20-30.
  • Zhao, H., and Seibert, S. E. (2006). The big five personality dimensions and entrepreneurial status: a meta-analytical review. Journal of Applied Psychology, 91,(2), 259-271.
  • Zhao, H., Seibert, S. E., and Lumpkin, G. T. (2010). The relationship of personality to entrepreneurial intentions and performance: A meta-analytic review. Journal of Management, 36, (2), 381–404.

Personality traits and employees’ job performance in hotel industry

Year 2021, Volume 7, Issue 2, 85 - 96, 31.07.2021
https://doi.org/10.24288/jttr.859088

Abstract

Studies that examined the association between personality traits and employees’ job performance in respect of hotels in Lagos State, Nigeria is under-reported. The current study, therefore, filled this research gap. The study adopted a quantitative research design, hence used structured questionnaires to collect data from 332 employees of 63 hotels across the 20 LGAs in Lagos State. Data that were collected was analyzed using Partial Least Squares_SEM. The result show that three of the five tested hypotheses, that is conscientiousness, openness to experience, and extraversion traits supported job performance in respect of hotels in Lagos State, Nigeria. This implies that exhibition of conscientiousness traits such as been dependable, organized, reliable, ambitious, perseveres and hardworking inclines to enhance job performance in the hotel industry in Lagos State. In addition, demonstration of openness to experience attributes such as being original, curious, imaginative, refined, and multifaceted tend to stimulate job performance in the hotel industry in Lagos State. Furthermore, displaying extraversion traits such as been sociable, passionate, and bold are essential for job performance in hotels in Lagos State. By confirming the link between personality traits and employees’ performance, this study offers an insight on personality traits that stimulate job performance in hotels in Lagos State. Therefore, managers and operators of hotel business in Lagos State can maximize employees’ performance in their respective organizations by implementing human resources policies gear towards recruitment of staff that believes in originality, teamwork and team-building including, training of staff to imbibe the culture of forgiveness, and acceptance of others’ view. Again, sociable and enthusiasm staff should be assigned to strategic frontline units of the hotel.

References

  • Abdul Ghania, N. M., Yunusb, N. N. M., and Bahryc, N. S. (2015). Leader’s personality traits and employees job performance in public sector, Putrajaya. Procedia Economics and Finance, 37, ( 2016 ), 46 – 51. doi: 10.1016/S2212-5671(16)30091-0.
  • Adeola, A., Waliu, S. B., Adewale, A. O., Opeyemi, O. D., and John, O. A. (2017). Influence of personality traits and work commitment on job performance of public secondary school teachers in Oyo South Senatorial District of Oyo State, Nigeria. International journal of Rural Development, Environment and Health Research, 1,(1), 68-79.
  • Akinboye, A.K. and Soaib, A. (2016). Factors affecting entrepreneurial self-efficacy of engineering students. International Journal of Academic Research in Business and Social Sciences, 6, (11), 12-17.
  • Alanoud, A., and Amir, A. (2016). Exploring the relationship between personality and job performance” "new approach. International Journal of Business and Management Invention, 5, (12), 43-53.
  • Allameh, S. M., Ghafari, M., and Davoodi, S. M. R. (2010). Studying impact of personality traits on job performance. Journal of Basic and Applied Scientific Research, 1, 6293-6299.
  • Barge, A. (2014). Expatriate performance in overseas assignments: the role of big five personality. Asian Social Science, 6, (9), 104-109.
  • Barrick, M. R., and Mount, M. K. (1991). The big five personality dimensions and job performance: a meta-analysis . Personnel Psychology, 1, 1-26.
  • Beer, A., and Brooks, C. (2011). Information quality in personality judgment: the value of personal disclosure. Journal of Research in Personality, 45, (2), 175-185.
  • Bello, Y.O., and Bello, M. B. (2017). Hotel Front Office Management; the contemporary approach . Ondo: Grace Excellent Publishers.
  • Blickle, G., Meurs, J. A., Wihler, A., Ewen, C., Merkl, R., and Missfeld, T. (2015). Extraversion and job performance: how context relevance and bandwidth specificity create a non-linear, positive, and asymptotic relationship. Journal of Vocational Behaviour, 87, 80-88.
  • Brice, J. (2004). The roleof personality dimensions on the formation of entrepreneurial intentions. NY, USA: Hofstra University: New York.
  • Byrne, K. A., Silasi-Mansat, C. D., and Worthy, D. A. (2015). Who chokes under pressure? the big five personality traits and decision-making under pressure. Personality and Individual Differences , 74, 22-28.
  • Chin, W. W., Marcolin, B. L., and Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: results from a monte carlo simulation study and an electronic-mail emotion/adoption study. Information system research, 14, (2), 189-217.
  • Cohen, J. (1988). Statistical power analysis: a computer program. UK: Routledge.
  • Costa, P. T., Jr., and McCrae, R. R. (1992). Revised NEO personality inventory (NEO-PI-R) and NEO Five factor inventory NEO-FFI) professional manual. odessa, FL: PAR.
  • Crage, H. (2013). Work environment factors and job performance: the construction project manager’s perspective. Retrieved from Degree Thesis, UniversitiSains Malaysia, Penang, Malaysia: eprints.usm.my/16071/1/Arman_Abdul_Razak.pdf.
  • Dabrowski, C. J. (2008). The big five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 89, (5),835–853.
  • Dhaifallah, O.A. Ebrahim, M., Durrishah, I., Raheleh, E., and Talal Ratyan, A. (2013). Job satisfaction and job performance: a case study of five-star hotels in Riyadh, Saudi Arabia. World Journal of Social Sciences, 3, (1), 27 – 37.
  • Erdhem, J., Wang, M., and Zickar, J.M. (2006). Linking the big five personality constructs to organizational commitment. Personality and iIndividual Differences, 41, 153-157.
  • Eswaran, S; Islam, A., and Yusuf, D. H. M. (2011). A study of the relationship between the big five personality dimensions and job involvement in a foreign based financial institution in penang. International Business Research, 4, (4), 164- 175.
  • Gibson, E.B. (2012). Introduction to job satisfaction and employees performance in the West Indies. UK: Educational Inc.
  • Goldberg, L. R. (1981). Language and individual differences: the search for universals in personality lexicons. Journal of Personality and Social Psychology, 59, 141–165.
  • Golpayegan, M. (2017). Evaluating the relation between personality properties with job satisfaction of the staff. Journal of History Culture and Art Research, 6, (3), 937-949.
  • Hair, J.F, Hult, G. T. M, Ringle, C. M, and Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS_SEM). Los Angeles/ London/ New Delhi: Sage.
  • Hurtz, G.M., and Donovan, J. J. (2000). Personality and job performance: the big five revisited. Journal of Applied Psychology, 1, 869-879.
  • Igbojekwe, P. A. (2008). Managing housekeeping operations. Owerri: J. Emeka – Njoku and Sons Enterprise.
  • Iqra, A., Yahya, R., and Rozeyta, O. (2013). Effect of personality on job performance of employees: empirical evidence from banking sector of Pakistan. Middle-East Journal of Scientific Research , 17, (12), 1735-1741. DOI: 10.5829/idosi.mejsr.2013.17.12.1552.
  • Jeronimus B.F., Kotov, R., Riese, H., and Ormel, J. (2016). Neuroticism's prospective association with mental disorders halves after adjustment for baseline symptoms and psychiatric history, but the adjusted association hardly decays with time: a meta-analysis on 59 longitudinal studies with 443 313 participants. Psychological Medicine, 8, (15), 1–24.
  • Jiang, C., Wang, D., and Zhou, F. (2009). Personality traits and job performance in local government organizations in china. Social Behavior and Personality. An International Journal, 37, (4), 451-457.
  • Jll. (2016). Lagos City Report. Retrieved August 2018, from www.Hotel%20Performance%20and%20Reports/lagos%20occupancy.pdf.
  • JLL. (2017). Sportlight on Africa; the road to mataurity . Retrieved December 17, 2018, from An Overview of Hotel Real Estate in Sub Saharan Africa: LL-Hotels-and-Hospitality-Spotlight-on-Africa-2017.pdf
  • JLL. (2018). West Africa hotel market an overview. Retrieved December 17, 2018, from http://www.wapisummit.com/wp-content/uploads/2018/11/JLL-West-Africa-Hotel-Market-Overview-November-2018.pdf.
  • Judge, T. A., and Bono, J. E. (2001). Relationship of core self-evaluations traits-self-esteem, generalized selfefficacy, locus of control, and emotional stability-with job satisfaction and job performance: A metaanalysis. Journal of Applied Psychology, 86, (1), 80-92.
  • Judge, T. A., and Zapata, C. P. (2015). The person–situation debate revisited: Effect of situation strength and trait activation on the validity of the Big Five personality traits in predicting job performance. Academy of Management Journal, 58, (4), 1149-1179.
  • Judge. T.A., Higgins, C.A., Thoresen, C.J. and Barrick, M.R. (1999). The big five personality traits, general mental ability, and career success across the life span. Personnel Psychology, 52, 621-652.
  • Lee, Y. D, Lain, J.W., and Chen, C.Y. (1999). A study on the measurement of productivity for white-collar employees-A case of electronic industry in Taiwan. The Chinese Military Academy Journal, 14, 345-361.
  • Leutner, F., Ahmetoglu, G., Akhtar, R., and Chamorro-Premuzic, T. (2014). The relationship between the entrepreneurial personality and the Big Five personality traits. Personality and individual differences, 63, 58-63.
  • Liao, C. S. and Lee, C. W. (2009). An empirical study of employees' job involvement and personality traits: the case of Taiwan. International Journal of Economics and Management, 3, (1), 22-36.
  • Major, D.A., Turner, J.E., and Fletcher, T.D. (2006). Linking proactive personality and the big five to motivation to learn and development activity. Journal of Applied Psychology, 91, 927–935.
  • Mark, N.B., and John, W.L. (2000). Openness and job performance in U.S.-based Japanese manufacturing companies. Journal of Business and Psychology, 14, (3), 515-522.
  • Maryam, B., and Muhammad, T. (2017). The effects of big five personality traits on employee job performance among university lecturers in Peshawar city. Iqra Journal of Business & Management, 1, (2), 119-126.
  • Mathis, C.L., Fredrick, G.Y., and Kenneth, O.P. (2009). One more time. how do you motivate employees? Harvard Business Reverence, 46, (1), 53-62.
  • McCrae, R. R., and Allik, J. (2012). The five-factor model of personality across cultures. New York: Springer Science & Business Media.
  • Méndez-Picazo, M. T., Galindo-Martín, M. A., and Ribeiro-Soriano, D. (2012). Governance, entrepreneurship and economic growth. Entrep. Reg. Development, 24, 865–877. Muchinsky, P. M. (2003). Psychology applied to work. wadsworth. Wadsworth: Belmont, CA.
  • Nadiah, M, A, G., Nor Sara, N. M. Y., and Norliza, S. B. (2016). The leader’s personality traits and employees’ job performance in public sector, putrajaya. Procedia Economics and Finance, 37, 46 – 51.
  • Neal, A., Yeo, G., Koy, A., and Xiao, T. (2012). Predicting the form and direction of work role performance from the Big 5 model of personality traits. Journal of Organizational Behaviour, 33, (2), 175-192.
  • Neelu, T., and Sharma, P. K. (2018 ). Linking job performance and big five personality traits of employees of IT sector in Chandigarh. Scholarly Research Journal for Humanity Science and English Language, 6, (26), 7358- 7370. Doi.org/10.21922/srjhsel.v6i26.11442.
  • Niehoff, B. (2006). Personality predictors of participation as a mentor. Career Development International, 11, 321 – 333.
  • Nmadu, G. (2013). Employees performance and its effects on their job performance in workplace. Kuwait Chapter of Arabian Journal of Business and Management Review, 5, (11), 13-23.
  • Noraini, B. R., Norashikin, M., and Lily, S. M. A. (2015). Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Ones, D. S., Viswesvaran, C., and Dilchert, S. (2005). Personality at work: raising awareness and correcting misconceptions. Cited in Noraini binti et al. (2015) Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Pandey, N.S. and Kavitha, M. (2015). Relationship between teachers’ personality traits and self efficacy: an empirical analysis of school teacher in Karaikal Region. Pacific Business Review International, 8, (3),37-42.
  • Platt, J., and Sobotka, L. (2010). Psychological management of individual performance. Wales: John Wiley & Sons.
  • PricewaterhouseCoopers. (2017). African insights hotels outlook: 2017–2021. Retrieved August 11, 2018, from www.pwc.co.za/ hospitality-and-leisure.
  • PricewaterhouseCoopers. (2018). As good as it gets? UK hotels forecast 2018. Retrieved August 11, 2018, from www.pwc.co.uk/hospitality-leisure.
  • Ringle, C. M., Wende, S., and Will, A. (2005). SmartPLS 2.0 (software).SmartPLS, Hamburg. Retrieved from www. smartpls. de (accessed January 7, 2020). Rothman, S., and Coetzer, E. (2003). The big five sector of Pakistan. Journal and Development, 2, 150-158.
  • Rusbadrol, N., Mahmud, N., and Mohd Arif, L. S. (2015). Association between personality traits and job performance among secondary schools teachers. International Academic Research Journal of Social Science, 1, (2), 1-6.
  • Ryckman, R. M. (2004). Theories of personality (8th ed.) Cited in Noraini binti et al (2015) Association between personality traits and job performance among secondary school teachers. International Academic Research Journal of Social Science, 1, (2), 2015, 1-6.
  • Salgado, J. F. (1988). Big five personality dimensions and job performance in army and civil occupations: a European perspective. Human Performance, 1, 271-288.
  • Solaja, O. M., Idowu, F. E., and James, A. E. (2016). Exploring the relationship between leadership communication style, personality trait and organizational productivity. Serbian Journal of Management, 11, (1), 99-117.
  • Sun, K., & Lu, L. (2006). Analysis of domestic tourist characteristics and behaviour of travellin;g taking Korean autonomous prefecture of Yanbian as an example. Resource Development and Market, 4, CNKI Journals, China, Retrieved October 15, 2011, from http://en.cnki.com.cn/Article_en/CJFDTOTAL-ZTKB200604025.htm.
  • Tabachnick, B. G., and Fidell, L. S. (2007). Using multivarite statistics (5th ed.). Boston: Allyn and Bacon.
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  • Tuteja, N., and Sharma, P. K. (2017). Linking job performance and big five personality traits of employees in Chandigarh IT sector. Scholarly Research Journal for Humanity Science & English Language, 6, (2), 7358-7370. doi.org/10.21922/srjhsel.v6i26.11442.
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Details

Primary Language English
Subjects Hospitality Leisure Sport and Tourism
Journal Section Research Articles
Authors

Mercy BUSAYO BELLO
Auchi Polytechnic, Auchi / Afebablola University Ado Ekiti
0000-0003-2218-8238
Nigeria


Yekinni OJO BELLO (Primary Author)
University of Port Harcourt, Choba, Rivers State
0000-0003-3844-0290
Nigeria

Publication Date July 31, 2021
Published in Issue Year 2021, Volume 7, Issue 2

Cite

APA Busayo Bello, M. & Ojo Bello, Y. (2021). Personality traits and employees’ job performance in hotel industry . Journal of Tourism Theory and Research , 7 (2) , 85-96 . DOI: 10.24288/jttr.859088