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Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach

Year 2024, , 199 - 214, 30.09.2024

İdris Turna , Orkun Burak Öztürk

https://doi.org/10.33714/masteb.1509128

Abstract

The bridge teams on merchant vessels have a grave responsibility to guarantee the safe navigation and management of ships in the critical waterways of the world. In addition to maintaining effective communication between external stations (other ships-Vessel Traffic Service), it is crucial to ensure continuous internal collaboration among the bridge team in order to fulfil this important task to the highest standard. Nevertheless, the challenging working conditions and harsh environmental factors may impede the uninterrupted flow of information between bridge teams and disrupt the communication. Communication issues among team members are frequently mentioned as a root cause in maritime accident investigation reports. The aim of this research is to propose a novel model for identifying the factors that may cause to inadequate communication among bridge team members, employing a fuzzy Bayesian network (FBN) approach. As indicated by the findings, attitudinal and behavioural barriers exert a greater influence (43.3%) on communication than language barriers (41.5%), representing the most significant factors affecting communication. Environmental barriers and cultural barriers, on the other hand, have comparatively less impact, at 38.7% and 31.2%, respectively. The sensivity analysis also revealed that the root nodes exhibiting the highest degree of impacts were cultural barriers (31.2%), age differences (20.6%), and workplace issues (20.2%). The findings suggest that bridge communication refresher training programs are essential for the mitigation of the aforementioned barriers, and are expected to lead to the development of new strategies for the overcoming of these communication barriers.

Keywords

Bayesian network Bridge team Collaboration Communication barriers Navigation

Ethical Statement

Bu çalışma başka bir dergiye gönderilmemiştir.

Supporting Institution

Bulunmamaktadır.

Project Number

Yok

References

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Year 2024, , 199 - 214, 30.09.2024

İdris Turna , Orkun Burak Öztürk

https://doi.org/10.33714/masteb.1509128

Abstract

Project Number

Yok

References

  • Aydın, M., & Kamal, B. (2022). A fuzzy-Bayesian approach on the bankruptcy of Hanjin Shipping. Journal of ETA Maritime Science, 10(1), 2-15. https://doi.org/10.4274/jems.2021.56689
  • Aydin, M., Kamal, B., & Çakır, E. (2024). Evaluation of human error in oil spill risk in tanker cargo handling operations. Environmental Science and Pollution Research, 31(3), 3995-4011. https://doi.org/10.1007/s11356-023-31402-x
  • Aylward, K., Weber, R., Man, Y., Lundh, M., & MacKinnon, S. N. (2020). “Are you planning to follow your route?” The effect of route exchange on decision making, trust, and safety. Journal of Marine Science and Engineering, 8(4), 280. https://doi.org/10.3390/jmse8040280
  • Akan, E., & Bayar, S. (2022). Interval type-2 fuzzy program evaluation and review technique for project management in shipbuilding. Ships and Offshore Structures, 17(8), 1872-1890. https://doi.org/10.1080/17445302.2021.1950350
  • Barić, M., Čulin, J., & Bielić, T. (2018). Problems that occur in a team: Learning from maritime accidents via simulation training. TransNav: International Journal on Marine Navigation and Safety of Sea Transportation, 12(4), 709-713. https://doi.org/10.12716/1001.12.04.09
  • Bayes Fusion LLC. (2021). Bayesian Genie 3.0 program. https://www.bayesfusion.com/2020/08/26/genie-3-0-released/.
  • BSU. (2019). Grounding of the Bulk Carrier MV Glory Amsterdam on 29 Oct 2017. Federal Bureau of Maritime Casualty Investigation Report No: 408/17, 6 March 2019.
  • Butchibabu, A., Sparano-Huiban, C., Sonenberg, L., & Shah, J. (2016). Implicit coordination strategies for effective team communication. Human Factors: The Journal of the Human Factors and Ergonomics Society, 58(4), 595-610. https://doi.org/10.1177/001872081663971
  • Çakır, E., & Kamal, B. (2021). İstanbul Boğazı’ndaki ticari gemi kazalarının karar ağacı yöntemiyle analizi [Analysis of merchant vessel accidents in Istanbul Strait through decision tree method]. Journal of Aquatic Research, 4(1), 10-20. https://doi.org/10.3153/ar21002
  • Cavaleiro, S. C., Gomes C., & Lopes, M. G. (2020). Bridge resource management: Training for the minimisation of human error in the military naval context. The Journal of Navigation, 73(5), 1146–1158. https://doi.org/10.1017/S0373463320000235
  • Chang, C. H., Kontovas, C., Yu, Q., & Yang, Z. (2021). Risk assessment of the operations of maritime autonomous surface ships. Reliability Engineering & System Safety, 207, 107324. https://doi.org/10.1016/j.ress.2020.107324
  • Chauvin, C., Lardjane, S., Morel, G., Clostermann, J. P., & Langard, B. (2013). Human and organisational factors in maritime accidents: Analysis of collisions at sea using the HFACS. Accident Analysis & Prevention, 59, 26-37. https://doi.org/10.1016/j.aap.2013.05.006
  • Chen, P., Zhang, Z., Huang, Y., Dai, L., & Hu, H. (2022). Risk assessment of marine accidents with Fuzzy Bayesian Networks and causal analysis. Ocean & Coastal Management, 228, 106323. https://doi.org/10.1016/j.ocecoaman.2022.106323
  • Clemen, R. T., & Winkler R. L. (1999). Combining probability distributions from experts in risk analysis. Risk Analysis, 19(2), 187–203. https://doi.org/10.1023/A:1006917509560
  • Coraddu, A., Oneto, L., de Maya, B. N., & Kurt, R. (2020). Determining the most influential human factors in maritime accidents: A data-driven approach. Journal of Ocean Engineering, 211, 107588. https://doi.org/10.1016/j.oceaneng.2020.107588
  • Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435-462. https://doi.org/10.1016/S0149-2063(00)00044-1
  • Danielsen, B. E, Lützhöft M., Haavik, T. M., Johnsen, S. O., & Porathe, T. (2022). Seafarers should be navigating by the stars’: Barriers to usability in ship bridge design. Cognition, Technology and Work, 24(4), 675–691. https://doi.org/10.1007/s10111-022-00700-8
  • EMSA. (2023). Annual overview of marine casualties and incidents 2023. European Maritime Safety Agency.
  • Erven, B. L. (2002). Overcoming barriers to communication. Ohio State University.
  • Gervits, F., Eberhard, K., & Scheutz, M. (2016). Team communication as a collaborative process. Frontiers in Robotics and AI, 3, 62. https://doi.org/10.3389/frobt.2016.00062
  • Gürüz, D., & Temel Eğinli, A. (2013). İletişim Becerileri Anlamak-Anlatmak-Anlaşmak (3. Baskı). Nobel Yayınevi.
  • Güzel, A. T., Wamugi, J. W., Camliyurt, G., Dae-won, K., & Young-soo, P. (2023). Communication failures during chemical tanker cargo operations. Journal of Navigation and Port Research, 47(5), 296-304. https://doi.org/10.5394/KINPR.2023.47.5.296
  • Halis, M. (2000). Örgütsel iletişim ve iletişim tatminine ilişkin bir araştırma. Atatürk Üniversitesi Iktisadi ve Idari Bilimler Dergisi, 14(1), 217-230.
  • Hsu, H. M., & Chen, C. T. (1996). Aggregation of fuzzy opinions under group decision making. Fuzzy Sets and Systems, 79(3), 279-285. https://doi.org/10.1016/0165-0114(95)00185-9
  • ICS. (2022). Bridge Procedures Guide. 6th ed. Marisec Publications.
  • Rony, Z. I., Mofijur, M., Hasan, M. M., Rasul, M. G., Jahirul, M. I., Ahmed, S. F., Kalan, M. A., Badruddin, I. A., Khan, T. M. Y., & Show, P. L. (2023). Alternative fuels to reduce greenhouse gas emissions from marine transport and promote UN sustainable development goals. Fuel, 338, 127220. https://doi.org/10.1016/j.fuel.2022.127220
  • John, P., Brooks, B., Wand, C., & Schriever, U. (2013). Information density in bridge team communication and miscommunication—A quantitative approach to evaluate maritime communication. WMU Journal of Maritime Affairs, 12, 229-244. https://doi.org/10.1007/s13437-013-0043-8
  • John, P., Noble, A., & Björkroth, P. (2016). Low-fi simulation of bridge team communication: A study of the authenticity of language patterns observed in ‘chat’ messaging to facilitate Maritime English training. WMU Journal of Maritime Affairs, 15, 337-351. https://doi.org/10.1007/s13437-015-0097-x
  • JTSB. (2020). Container vessel OOCL NAGOYA. Japan Transport Safety Board. Accident report no: MA2020-7.
  • Kamal, B., Kara, G., & Okşaş, O. (2020). An application of fuzzy analytic hierarchy process to overcapacity absorbing methods in container shipping. The International Journal of Maritime Engineering, 162(A4), A-331-A-344. https://doi.org/10.5750/ijme.v162iA4.1142
  • Kapur, R. (2018). Barriers to effective communication. Delhi University.
  • Kee, D., Jun, G. T., Waterson, P., & Haslam, R. (2017). A systemic analysis of South Korea Sewol ferry accident–Striking a balance between learning and accountability. Applied Ergonomics, 59, 504-516. https://doi.org/10.1016/j.apergo.2016.07.014
  • Mahadevan, S., Zhang, R., & Smith, N. (2001). Bayesian networks for system reliability reassessment. Structural Safety, 23(3), 231–251. https://doi.org/10.1016/S0167-4730(01)00017-0
  • MAIB. (2015). Report on the investigation of the collision between the container ship Ever Smart and the oil tanker Alexandra 1. Marine Accident Investigation Branch. Report No: 28/2015, Dec 2015.
  • MAIB. (2020). Report on the investigation of the grounding of the general cargo vessel. Marine Accident Investigation Branch. Accident report no: 7/2021.
  • Makridakis, S., & Winkler, R. L. (1983). Averages of forecasts: Some empirical results. Management Science, 29(9), 987-996. https://doi.org/10.1287/mnsc.29.9.987
  • Mallam, S. C., Nazir, S., & Sharma, A. (2020). The human element in future maritime operations–perceived impact of autonomous shipping. Ergonomics, 63(3), 334-345. https://doi.org/10.1080/00140139.2019.1659995
  • Mallouppas, G., & Yfantis, E. A. (2021). Decarbonization in shipping industry: A review of research, technology development, and innovation proposals. Journal of Marine Science and Engineering, 9(4), 415. https://doi.org/10.3390/jmse9040415
  • MCIB. (2022). Report of an investigation into an incident Involving two passenger ferries engaged in a close quarter incident at Rosslare Harbour Co. Wexford. Marine Casualty Investigation Board. Accident report no: MCIB/317.
  • NTSB. (2020). Contact of Cruise Ship Norwegian Epic with San Juan Cruise Port Pier 3. National Transportation Safety Board. Accident report no: NTSB/MAB-20/04.
  • Paolo, F., Gianfranco, F., Luca, F., Marco, M., Andrea, M., Francesco, M., & Patrizia, S. (2021). Investigating the role of the human element in maritime accidents using semi-supervised hierarchical methods. Transportation Research Procedia, 52, 252-259. https://doi.org/10.1016/j.trpro.2021.01.029
  • Ping, P., Wang, K., Kong, D., & Chen, G. (2018). Estimating probability of success of escape, evacuation, and rescue (EER) on the offshore platform by integrating Bayesian network and fuzzy AHP. Journal of Loss Prevention in the Process Industries, 54, 57-68. https://doi.org/10.1016/j.jlp.2018.02.007
  • Rajakarunakaran, S., Kumar A. M., & Prabhu, V. A. (2015). Applications of fuzzy faulty tree analysis and expert elicitation for evaluation of risks in LPG refuelling station. Journal of Loss Prevention in the Process Industries, 33, 109–123. https://doi.org/10.1016/j.jlp.2014.11.016
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  • Rostamabadi, A., Jahangiri, M., Zarei, E., Kamalinia, M., Banaee, S., & Samaei, M. R. (2019). A novel fuzzy Bayesian network-HFACS (FBN-HFACS) model for analyzing human and organization factors (HOFs) in process accidents. Process Safety and Environmental Protection, 132, 59-72. https://doi.org/10.1016/j.psep.2019.08.012
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There are 66 citations in total.

Details

Primary Language English
Subjects Deck and Navigation Engineering
Journal Section Research Article
Authors

İdris Turna 0000-0003-2517-179X

Orkun Burak Öztürk 0000-0002-7596-2277

Project Number Yok
Publication Date September 30, 2024
Submission Date July 2, 2024
Acceptance Date September 8, 2024
Published in Issue Year 2024

Cite

APA Turna, İ., & Öztürk, O. B. (2024). Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach. Marine Science and Technology Bulletin, 13(3), 199-214. https://doi.org/10.33714/masteb.1509128
AMA Turna İ, Öztürk OB. Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach. Mar. Sci. Tech. Bull. September 2024;13(3):199-214. doi:10.33714/masteb.1509128
Chicago Turna, İdris, and Orkun Burak Öztürk. “Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach”. Marine Science and Technology Bulletin 13, no. 3 (September 2024): 199-214. https://doi.org/10.33714/masteb.1509128.
EndNote Turna İ, Öztürk OB (September 1, 2024) Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach. Marine Science and Technology Bulletin 13 3 199–214.
IEEE İ. Turna and O. B. Öztürk, “Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach”, Mar. Sci. Tech. Bull., vol. 13, no. 3, pp. 199–214, 2024, doi: 10.33714/masteb.1509128.
ISNAD Turna, İdris - Öztürk, Orkun Burak. “Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach”. Marine Science and Technology Bulletin 13/3 (September 2024), 199-214. https://doi.org/10.33714/masteb.1509128.
JAMA Turna İ, Öztürk OB. Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach. Mar. Sci. Tech. Bull. 2024;13:199–214.
MLA Turna, İdris and Orkun Burak Öztürk. “Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach”. Marine Science and Technology Bulletin, vol. 13, no. 3, 2024, pp. 199-14, doi:10.33714/masteb.1509128.
Vancouver Turna İ, Öztürk OB. Exploring Communication Barriers in Bridge-Teams: An Innovative Fuzzy-Bayesian Approach. Mar. Sci. Tech. Bull. 2024;13(3):199-214.

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