ANALYZING EMPLOYEE TURNOVER IN SEAPORT BUSINESS AND AN IMPLEMENTATION

Year 2020, Volume: 2 Issue: 1, 25 - 31, 30.06.2020

Ünal Özdemir

Abstract

The rapid increase of commercial relationships with globalization has caused an increase of the importance of maritime industry. The ports, as the start and end of maritime transportation, have strategic importance. Even if technological improvements evolve, the technology substitutes for human resource on one hand and it increases the need for qualified seafarers and maritime businesses daily on the other. At this point, the importance of employee turnover, which is adopted as the efficiency and productivity indicator of seaports in services industry, arises. Employee turnover is adopted an concept which usually causes negative consequences. Low rates of employee turnover generally has positive aspects, however high rates of it refers to negative outcomes such as increasing costs, decreasing productivity, employee unrest and depression. The aim of this study is to determine the employee turnover and its main causes, furthermore it is aimed for measuring the employees’ loyalties to their companies, determining the factors that cause leave from their companies and presenting the findings for possible precautions. In this study a survey is adopted for data collection. The universe of the study is a large-scale port which serves to general cargo ships. According to the findings, the employees don’t have sufficient job satisfaction; inability to adapt the business environment is caused by low wages and promotion barriers; and leave the company can be prevented by increased wages, economic security, high morale and positive supervisor attitude. Based on those findings there are some recommendations presented in order to decrease the employee turnover rate in seaport businesses.

Keywords

Seaport Businesses, Employee Turnover, Efficiency, Turkey, Port

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