The Extent to which Patients Hospitalized in a Certain Region of Turkey are Aware of the Defined Duties of Nurses

Year 2017, , 92 - 96, 31.12.2017

Cigdem Kockar Fatma Genc , Ayse Yabaci Arif Ugur

https://doi.org/10.17546/msd.363568

Abstract

Objective:   Aim: This study was conducted to determine the extent to which patients hospitalized in a certain region of Turkey are aware of the defined duties of nurses. Material and Methods: The population of this descriptive study consisted of inpatients who were hospitalized in Giresun State Hospital between January-May 2015. The study included 207 patients. The study data were collected using this nursing practices perception form prepared by the investigators. The data were assessed through numeric and percentage analyses. Results: Of the patients who took part in the study, 44.4% were between 59 and 79 years of age. A large majority of the patients responded to the questions asked them regarding nursing practices stating that nurses are engaged in treatments and measure temperature-heart rate-blood pressure (99.5% and 98.1%). 85.4% of the patients stated that they saw care giving as a duty of nurses. Approximately 97.1% of the participating patients stated that they administer first aid treatment in emergency cases and 59.9% that they help patients in exercising. Some 71% of the participating patients said that nurses arrange the diets of patients.

Conclusion: Based on the data obtained from the patients
included in the study, it was concluded that a large majority of the inpatients
were aware of the defined duties of nurses, but they thought that the practices
of other healthcare professionals were also carried out by nurses.

Keywords

Nursing practices, knowledge level

References

• 1. Tezcan S, Altuntas KH, Yesildal N. Satisfaction level of patients attending to Hacettepe University Ihsan Dogramaci Children's Hospital Outpatient Clinics. Hacettepe Tıp Dergisi 1999;30:267-85.
• 2. Tezcan D, Yucel MH, Unal UB, Edirne T. Patient satisfaction in third stage health establishment. Pam Med. J 2014;7(1):57-62.
• 3. Tasliyan M, Akyuz M. Patient satisfaction research in health services: An area study in Malatya state hospital. KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi 2010;12(19):61-6.
• 4. Papatya G, Papatya N, Hamsioglu, AB. Perceived service quality and patient satisfaction in healthcare facilities: A comparative study in two private hospitals. Sosyal Bilimler Dergisi 2012;2(1):87-108.
• 5. Onsuz MF, Topuzoglu A, Cobek UC, Erturk S, Yilmaz F, Birol S. Satisfaction levels of patients in a medical faculty in İstanbul. Marmara Medical Journal 2008;21(1):33-49.
• 6. Evans LM, Martin LM, Winslow HE. Nursing care and patient satisfaction. American Journal of Nursing 1998; 98(12): 9-57.
• 7. Christopher KA, Hegedus K. Oncology patients and oncology nurses perceptions of nursing care behaviours. Eur. J. Oncol. Nursing 2000;4(4):196-204.
• 8. Hua Han C. Measuring patient satisfaction as an outcame of nursing care at a Teaching Hospital of Southern Taiwan. J Nursing Care Qual 2003;18(2):143-150.
• 9. Argan M, Argan TM. A research on quality perceptions and satisfaction of patients taking outpatient services in private hospitals in Bursa. Modern Hastane Yönetimi Dergisi 2004;46-57.
• 10. Demir Y, Eşer İ. Factors affecting patient satisfaction. Hastane Forumu. 2007;2(4):50-7.
• 11. Uzun O. Determination of the validity and reliability of the Turkish form of the Newcastle Satisfaction Scale related to the quality of nursing care. Türk Hemşireler Dergisi 2003;54(2):16-24.
• 12. Velioglu P. Theory and Concepts in Nursing. Ankara: Akademi Press and Release; 2012.67 p.
• 13. Karagozoglu S. Nursing as a scientific discipline. C.Ü. Hemşirelik Yüksekokulu Dergisi 2005;9(1):6-14.
• 14. Karadag, S., & Tasci, S. The Nursing Care Provided by The Nurses Working at Kayseri State Hospital and Factors Affecting The Care. Journal of Health Sciences 2005;(14):13-21.
• 15. Cakmakci, A., &Vatan, F. Problems in the work area of the nurse managers working in the centre of Manisa. Journal of Modern Hospital Management 2003; 7(2):51-55.
• 16. Fesci, H., Dogan, N., & Pinar, G. Nurses Working in Medical Clinics in Patients Care were Faced Difficulties and Their Suggestions for Solution. Journal of Anatolia Nursing and Health Sciences 2008;11(3):40-50.
• 17. Bas A. The importance of keeping a record in nursing. Atatürk Üniversitesi Tıp Bülteni 1991;2(23):305-9.
• 18. Sonmez, O. M, ve ark. Registered by nurses in a public hospital and relationship with nursing services. Hemşirelikte Eğitim ve Araştırma Dergisi 2014;11(1):34-40.
• 19. Frank-Stromborg, M., Christensen, A., & Do D.E.(2001). Nurse documentation: not done or worse, done the wrong way-Part II. Oncology Nursing Forum 2001; 28(5):841-846.
• 20. Isik, S., Sonmez, O.M., Sozen, S.F., Elitas, Z., Sevindik, F., & Cirik, A. Verbal Order Record and Follow-up from Patient Safety Practices: Bitlis State Hospital Example. IV. Performance and Quality in International Health Congress Oral Report, Volume II. Ankara: Ministry of Health Publications 2013;403- 411.
• 21. Aydin, R.,& Kutlu, Y. Job Satisfaction in Nurses and Parameters Concerning Tendency of Interpersonal Conflict and Determining Relations Between Job Satisfaction and Tendency of Conflict. Cumhuriyet University Journal of Nursing School 2001;5(2):37-45.