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RESPONSES TO JOB DISSATISFACTION SCALE: THE STUDY OF VALIDITY AND RELIABILITY

Year 2013, , 1 - 20, 01.02.2013

Fatma Yaşın

https://doi.org/10.7816/nesne-01-02-01

Abstract

The current study aims to investigate factor structure and psychometric proporties of Turkish version of Responses to Job Dissatisfaction Scale. For this purpose, data were collected from 302 persons who work at public and private sector in Turkey. Both exploratory (principal) and confirmatory analyses were used to test the factor structure of the scale. The Turkish version of the scale in a manner similar to the original scale was found to have a four-factor structure. In addition, there were significant corelations between the Turkish version of the scale and Rahim Organizational Conflict Inventory-II. Cronbach Alpha’s internal consistencies of the sub-scales ranged from .67 and .59, split half reliabilities of the items ranged from .48 and .45 and also test-retest relabilities of the scale ranged from .69 and .47. Finally results revealed that The Turkish version of Responses to Job Dissatisfaction Scale had sufficently psychometric properties for Turkish Researchers to use.

Keywords

Job dissatisfaction exit voice loyalty neglect

References

  • Berntson, E., Naswall, K. ve Sverke, M. (2010). The moderating role of employability in the association between job insecurity and exit, voice, loyalty and neglect. Economic and Industrial Democracy, 31(2), 215–230.
  • Buyukşahin-Sunal, A., Sunal, O. ve Yasin, F. (2011). A Comparison of Workers Employed in Hazardous Jobs in Terms of Job Satisfaction, Perceived Job Risk and Stress: Turkish Jean Sandblasting Workers, Dock Workers, Factory Workers and Miners. Social Indicators Research, 102, 265–273.
  • Davis-Blake, A., Broschak, J. P. ve George, E. (2003). Happy together? How using nonstandard workers affects exit, voice, and loyalty among standard employees. Academy of Management Journal, 46(4), 475–485.
  • DeConinck, J. B. ve Bachmann, D. P. (2011). Organizational commitment and turnover intentions of marketing managers. Journal of Applied Business Research (JABR), 10(3), 87-95
  • Dowding, K. ve John, P. (2008). The three exit, three voice and loyalty framework: A test with survey data on local services. Political Studies, 56(2), 288–311.
  • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26(4), 596-607.
  • Farrell, D., Rusbult, C., Lin, Y. ve Bernthall, P. (1990). Impact of job satisfaction, investment size, and quality of alternatives on exit, voice, loyalty, and neglect responses to job dissatisfaction: A cross-lagged panel study. Academy of Management Proceedings, 1, 211-215.
  • Furåker, B. (2009). Unsatisfactory working conditions and voice: An analysis involving employees in Sweden. Journal of Workplace Rights, 14(2), 157– 173.
  • Hagedoorn, M., Yperen, N. ve Vliert, E. (1999). Emplyoees' reaction to problematic event: A circumplex structure of five categories of responses, and the role of job satisfaction. Journal of Organizational Behavior, 20, 309-321
  • Hirschman, A. (1970). Exit, voice, and loyalty: Responses to decline in firms, organizations and states. USA: The President and Fellows of Harvard College.
  • Hsiung, H. ve Lin J. “A reexamination of EVLN model: the varied relationships between job satisfaction and employee responses.” Proceedings for the Northeast Region Decision Sciences Institute, Annual Meetings, 30-41, Connecticut, 2009.
  • Johnson, L. B. (2008). Counterproductive and prosocial responses to job dissatisfaction---A person x interaction perspective. Yayınlanmamış doktora tezi, Wayne State University, USA.
  • Kolarska, L. ve Aldrich, H. (1980). Exit, voice, and silence: Consumers' and managers' responses to organizational decline. Organization Studies, 1(1), 41-58.
  • Liljegren, M., Nordlund, A. ve Ekberg, K. (2008). Psychometric evaluation and further validation of the Hagedoorn et al. modified EVLN measure. Scandinavian Journal of Psychology, 49(2), 169–77.
  • Mellahi, K., Budhwar, P. S. ve Li, B. (2010). A study of the relationship between exit, voice, loyalty and neglect and commitment in India. Human Relations, 63(3), 349-369.
  • Rahim, M. A. (1983). A measure styles of handling interpersonal conflict. Academy of Management Journal, 26(2), 368-376.
  • Roberts, M. L. (2004). Personality and work situational predictors of exit, voice, loyalty, and neglect: An interactionist perspective. Yayınlanmamış doktora tezi, The University of Tennessee, Tennessee, USA.
  • Roberts, M. L. ve Ladd, R. T. (2003). The EVLN Model: Do individual differences play a role? 18th Annual Meeting of the Society for Industrial and Organizational psychology, Orlando, FL.
  • Rusbult, C. E., Zembrodt, I. M. ve Gunn, L. K. (1982). Exit, voice, loyalty, and neglect: Responses to dissatisfaction in romantic involvements. Journal of Personality and Social Psychology, 43(6), 1230–1242.
  • Rusbult, C. ve Zembrodt, I. (1983). Responses to Dissatisfaction in Romantic Involvements: A Multidimensional Scaling Analysis. Journal of Experimental Social Psychology, 293, 274–293.
  • Rusbult, C., Farrell, D., Rogers, G. ve Mainous A. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job satisfaction. Academy of Management Journal, 31(3), 599-627.
  • Withey, M. J. ve Cooper, W. H. (1989). Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, 34(4), 521

İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI

Year 2013, , 1 - 20, 01.02.2013

Fatma Yaşın

https://doi.org/10.7816/nesne-01-02-01

Abstract

Bu çalışma İş Doyumsuzluğuna Verilen Tepkiler Ölçeği’nin (İDVTÖ) Türkçeye uyarlanması amacıyla yapılmıştır. Bu amaçla Türkiye’de yaşayan kamu ve özel sektör çalışanı 302 kişiden veri toplanmıştır. İDVTÖ’nün faktör yapısını incelemek amacıyla hem açımlayıcı hem de doğrulayıcı faktör analizi yapılmıştır. Analizler sonucunda, ölçeğin Türkçe formunun özgün ölçeğe benzer şekilde dört faktörlü bir yapı içerdiği görülmüştür. Ayrıca, İDVTÖ’nün benzer yapıya sahip Örgütsel Çatışma Ölçeği II ile korelasyonları kabul edilebilir düzeyde bulunmuştur. İDVTÖ’nün Cronbach Alfa iç tutarlılık katsayıları .67 ile .59, iki yarı güvenirlik katsayıları .48 ile .45 ve test tekrar test güvenirlik katsayıları .69 ile .47 arasında değişmektedir. Bu bulgular doğrultusunda, İDVTÖ’nün Türkçe formunun ülkemizdeki çalışmalarda kullanılabilecek psikometrik özelliklere sahip olduğu söylenebilir.

Keywords

iş doyumsuzluğu çıkış konuşma bağlılık yokmuş gibi davranma

References

  • Berntson, E., Naswall, K. ve Sverke, M. (2010). The moderating role of employability in the association between job insecurity and exit, voice, loyalty and neglect. Economic and Industrial Democracy, 31(2), 215–230.
  • Buyukşahin-Sunal, A., Sunal, O. ve Yasin, F. (2011). A Comparison of Workers Employed in Hazardous Jobs in Terms of Job Satisfaction, Perceived Job Risk and Stress: Turkish Jean Sandblasting Workers, Dock Workers, Factory Workers and Miners. Social Indicators Research, 102, 265–273.
  • Davis-Blake, A., Broschak, J. P. ve George, E. (2003). Happy together? How using nonstandard workers affects exit, voice, and loyalty among standard employees. Academy of Management Journal, 46(4), 475–485.
  • DeConinck, J. B. ve Bachmann, D. P. (2011). Organizational commitment and turnover intentions of marketing managers. Journal of Applied Business Research (JABR), 10(3), 87-95
  • Dowding, K. ve John, P. (2008). The three exit, three voice and loyalty framework: A test with survey data on local services. Political Studies, 56(2), 288–311.
  • Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26(4), 596-607.
  • Farrell, D., Rusbult, C., Lin, Y. ve Bernthall, P. (1990). Impact of job satisfaction, investment size, and quality of alternatives on exit, voice, loyalty, and neglect responses to job dissatisfaction: A cross-lagged panel study. Academy of Management Proceedings, 1, 211-215.
  • Furåker, B. (2009). Unsatisfactory working conditions and voice: An analysis involving employees in Sweden. Journal of Workplace Rights, 14(2), 157– 173.
  • Hagedoorn, M., Yperen, N. ve Vliert, E. (1999). Emplyoees' reaction to problematic event: A circumplex structure of five categories of responses, and the role of job satisfaction. Journal of Organizational Behavior, 20, 309-321
  • Hirschman, A. (1970). Exit, voice, and loyalty: Responses to decline in firms, organizations and states. USA: The President and Fellows of Harvard College.
  • Hsiung, H. ve Lin J. “A reexamination of EVLN model: the varied relationships between job satisfaction and employee responses.” Proceedings for the Northeast Region Decision Sciences Institute, Annual Meetings, 30-41, Connecticut, 2009.
  • Johnson, L. B. (2008). Counterproductive and prosocial responses to job dissatisfaction---A person x interaction perspective. Yayınlanmamış doktora tezi, Wayne State University, USA.
  • Kolarska, L. ve Aldrich, H. (1980). Exit, voice, and silence: Consumers' and managers' responses to organizational decline. Organization Studies, 1(1), 41-58.
  • Liljegren, M., Nordlund, A. ve Ekberg, K. (2008). Psychometric evaluation and further validation of the Hagedoorn et al. modified EVLN measure. Scandinavian Journal of Psychology, 49(2), 169–77.
  • Mellahi, K., Budhwar, P. S. ve Li, B. (2010). A study of the relationship between exit, voice, loyalty and neglect and commitment in India. Human Relations, 63(3), 349-369.
  • Rahim, M. A. (1983). A measure styles of handling interpersonal conflict. Academy of Management Journal, 26(2), 368-376.
  • Roberts, M. L. (2004). Personality and work situational predictors of exit, voice, loyalty, and neglect: An interactionist perspective. Yayınlanmamış doktora tezi, The University of Tennessee, Tennessee, USA.
  • Roberts, M. L. ve Ladd, R. T. (2003). The EVLN Model: Do individual differences play a role? 18th Annual Meeting of the Society for Industrial and Organizational psychology, Orlando, FL.
  • Rusbult, C. E., Zembrodt, I. M. ve Gunn, L. K. (1982). Exit, voice, loyalty, and neglect: Responses to dissatisfaction in romantic involvements. Journal of Personality and Social Psychology, 43(6), 1230–1242.
  • Rusbult, C. ve Zembrodt, I. (1983). Responses to Dissatisfaction in Romantic Involvements: A Multidimensional Scaling Analysis. Journal of Experimental Social Psychology, 293, 274–293.
  • Rusbult, C., Farrell, D., Rogers, G. ve Mainous A. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job satisfaction. Academy of Management Journal, 31(3), 599-627.
  • Withey, M. J. ve Cooper, W. H. (1989). Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, 34(4), 521
There are 22 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Fatma Yaşın This is me

Publication Date February 1, 2013
Published in Issue Year 2013

Cite

APA Yaşın, F. (2013). İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI. Nesne Psikoloji Dergisi, 1(2), 1-20. https://doi.org/10.7816/nesne-01-02-01
AMA Yaşın F. İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI. Nesne Psikoloji Dergisi. February 2013;1(2):1-20. doi:10.7816/nesne-01-02-01
Chicago Yaşın, Fatma. “İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK Ve GÜVENİRLİK ÇALIŞMASI”. Nesne Psikoloji Dergisi 1, no. 2 (February 2013): 1-20. https://doi.org/10.7816/nesne-01-02-01.
EndNote Yaşın F (February 1, 2013) İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI. Nesne Psikoloji Dergisi 1 2 1–20.
IEEE F. Yaşın, “İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI”, Nesne Psikoloji Dergisi, vol. 1, no. 2, pp. 1–20, 2013, doi: 10.7816/nesne-01-02-01.
ISNAD Yaşın, Fatma. “İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK Ve GÜVENİRLİK ÇALIŞMASI”. Nesne Psikoloji Dergisi 1/2 (February 2013), 1-20. https://doi.org/10.7816/nesne-01-02-01.
JAMA Yaşın F. İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI. Nesne Psikoloji Dergisi. 2013;1:1–20.
MLA Yaşın, Fatma. “İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK Ve GÜVENİRLİK ÇALIŞMASI”. Nesne Psikoloji Dergisi, vol. 1, no. 2, 2013, pp. 1-20, doi:10.7816/nesne-01-02-01.
Vancouver Yaşın F. İŞ DOYUMSUZLUĞUNA VERİLEN TEPKİLER ÖLÇEĞİ: GEÇERLİK ve GÜVENİRLİK ÇALIŞMASI. Nesne Psikoloji Dergisi. 2013;1(2):1-20.