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EFFECTS OF DEMOGRAPHIC CHARACTERISTICS ON ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION:ADIYAMAN POLICE DEPARTMENT SAMPLE

Year 2011, Volume: 6 Issue: 2, 396 - 414, 01.03.2011

Abstract

The high level of employee job satisfaction, and employee commitment is very important in service manufacturing. Recently, public institutions, not as much as businesses, has wanted to improve the quality of service offered to the public. Quality of service, as well as many variables, also depends on the level of employees' job satisfaction and organizational commitment. In this study, it was particularly investigated the employees' demographic characteristics (such as age, gender, marital status, education level), the reasons for job application, rank, length of service, the relationship between their work unit and job satisfaction/organizational commitment level. Moreover, in the study, data were obtained using a questionnaire method. These data analyzed using the SPSS 16.0 program and according to the findings of the survey there was a significant difference among the groups on employees' working department, the reasons for job application and job satisfaction and organizational commitment levels. Gender, marital status and rank, however, revealed no significant difference among them.

DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y

Year 2011, Volume: 6 Issue: 2, 396 - 414, 01.03.2011

Abstract

Hizmet üretiminde i?görenlerin, kuruma ba?lyly?y ve i? tatmin düzeylerinin yüksekli?i çok önemlidir. Son zamanlarda i?letmeler kadar olmasa da kamu kurum ve kurulu?lary, halka sunmu? olduklary hizmetin kalitesini arttyrmak istemektedirler. Üretilen hizmetin kalitesi birçok de?i?kenin yanynda, çaly?anlaryn örgütsel ba?lylyk ve i? tatmin düzeylerine de ba?lydyr. Bu çaly?mada, ba?ta çaly?anlaryn demografik özellikleri olmak üzere, mesle?e giri? nedenleri, rütbeleri, kydemleri ve çaly?tyklary birimler ile örgütsel ba?lylyk ve i? tatmin dizeyi arasyndaki ili?ki ara?tyrylmy?tyr. Ara?tyrmada, veriler anket yöntemi kullanylarak elde edilmi?tir. Bu veriler SPSS 16.0 programy kullanylarak analiz edilmi?, yapylan ara?tyrmadan elde edilen bulgulara göre; personelin çaly?ty?y birim ve mesle?e giri? nedeni, örgütsel ba?lylyk ve i? tatmin düzeyleri üzerinde, gruplar arasynda anlamly fark bulunmu?tur. Ancak cinsiyet, medeni durum ve rütbenin ise gruplar arasynda anlamly fark olu?turmady?y anla?ylmy?tyr.

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Details

Primary Language Turkish
Journal Section Public Administration
Authors

Haci Duran This is me

Mücahit Çelik This is me

Publication Date March 1, 2011
Published in Issue Year 2011 Volume: 6 Issue: 2

Cite

APA Duran, H., & Çelik, M. (2011). DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y. Humanities Sciences, 6(2), 396-414. https://doi.org/10.12739/10.12739
AMA Duran H, Çelik M. DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y. Humanities Sciences. March 2011;6(2):396-414. doi:10.12739/10.12739
Chicago Duran, Haci, and Mücahit Çelik. “DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y”. Humanities Sciences 6, no. 2 (March 2011): 396-414. https://doi.org/10.12739/10.12739.
EndNote Duran H, Çelik M (March 1, 2011) DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y. Humanities Sciences 6 2 396–414.
IEEE H. Duran and M. Çelik, “DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y”, Humanities Sciences, vol. 6, no. 2, pp. 396–414, 2011, doi: 10.12739/10.12739.
ISNAD Duran, Haci - Çelik, Mücahit. “DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y”. Humanities Sciences 6/2 (March 2011), 396-414. https://doi.org/10.12739/10.12739.
JAMA Duran H, Çelik M. DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y. Humanities Sciences. 2011;6:396–414.
MLA Duran, Haci and Mücahit Çelik. “DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y”. Humanities Sciences, vol. 6, no. 2, 2011, pp. 396-14, doi:10.12739/10.12739.
Vancouver Duran H, Çelik M. DEMOGRAFYK ÖZELLYKLERYN ÖRGÜTSEL BA?LILIK VE Y? TATMYNY ÜZERYNDEKY ETKYLERY: ADIYAMAN EMNYYET MÜDÜRLÜ?Ü ÖRNE?Y. Humanities Sciences. 2011;6(2):396-414.