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HASTANE PERSONELININ YIYECEK HIZMETLERINDEN MEMNUNIYETININ BELIRLENMESI

Year 2009, Volume: 4 Issue: 4, 422 - 432, 01.05.2009

Abstract

Bu çalışma, hastane personelinin yiyecek hizmetlerinden memnuniyetlerini belirlemek amacıyla yapılmıştır. Çalışmanın örneklemimi Ankara 600 Yataklı Asker Mevki Hastanesi personeli oluşturmuştur. Çalışmaya 255 personel katılmıştır. Veriler anket formu ile toplanmıştır. Anket formu iki bölümden (katılımcıların demografik özellikleri ve hastane yiyecek hizmetlerinden memnuniyet) oluşmuştur. Hastane yiyecek hizmetlerinden memnuniyeti belirlemeye yönelik 20 ifadeden oluşan Likert tipi skala kullanılmıştır. Araştırma bulguları cinsiyet, mesleki statü ve eğitim düzeylerine göre değerlendirilmiştir. En düşük memnuniyet düzeyi kadınlar ile hemşirelerde saptanmıştır.

DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES

Year 2009, Volume: 4 Issue: 4, 422 - 432, 01.05.2009

Abstract

This research was carried out in order to determine the level of hospital personnel satisfaction with the food services. The subject of this research was the personnel of the Turkish Armed Forces Mevki Soldier Hospital with 600 beds. 255 personnel were participated in the study. Data were collected through a survey questionnaire. The questionnaire was composed of two sections (demographic characteristics of the participants and satisfaction with the food services at work place). In order to determine their satisfaction level regarding the food services at work place, the 20-statement Likert type scale was used. The findings were analyzed with respect to the variables of gender, occupation, and educational level. It was found that the level of general satisfaction of female and nurses are the lowest.

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Details

Primary Language Turkish
Journal Section Finance
Authors

Funda Pınar Cakıroglu This is me

Publication Date May 1, 2009
Published in Issue Year 2009 Volume: 4 Issue: 4

Cite

APA Cakıroglu, F. P. (2009). DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES. Social Sciences, 4(4), 422-432. https://doi.org/10.12739/10.12739
AMA Cakıroglu FP. DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES. Social Sciences. May 2009;4(4):422-432. doi:10.12739/10.12739
Chicago Cakıroglu, Funda Pınar. “DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES”. Social Sciences 4, no. 4 (May 2009): 422-32. https://doi.org/10.12739/10.12739.
EndNote Cakıroglu FP (May 1, 2009) DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES. Social Sciences 4 4 422–432.
IEEE F. P. Cakıroglu, “DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES”, Social Sciences, vol. 4, no. 4, pp. 422–432, 2009, doi: 10.12739/10.12739.
ISNAD Cakıroglu, Funda Pınar. “DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES”. Social Sciences 4/4 (May 2009), 422-432. https://doi.org/10.12739/10.12739.
JAMA Cakıroglu FP. DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES. Social Sciences. 2009;4:422–432.
MLA Cakıroglu, Funda Pınar. “DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES”. Social Sciences, vol. 4, no. 4, 2009, pp. 422-3, doi:10.12739/10.12739.
Vancouver Cakıroglu FP. DETERMINATION OF HOSPITAL PERSONNEL SATISFACTION FROM CATERING SERVICES. Social Sciences. 2009;4(4):422-3.