ORGANIZATION CULTURE AND ITS IMPACT ON PERFORMANCE: A COMPARATIVE STUDY OF PUBLIC AND PRIVATE SECTOR UNIVERSITIES

Abstract

Culture is a vibrant component of effective & efficient administrative practices in higher education institutes (HEIs) and is linked with progress and success. This research examines the impact of organization culture on organization performance in public and private sector universities of district Peshawar and presents a comparison of the impact in both the sectors. Impact of the three levels of cultural analysis, Artifacts, Espoused Beliefs & Values and Basic Underlying Assumptions on Organization Performance is measured and discussed. Schein Model of Organization Culture (Schein, 2004) and Balance Scorecard (BSC) for non-profit organizations (Kaplan, 2001) are used to examine the relationship between organizational performance (as dependent variable) and organizational culture (as independent variable). The research establish that organization culture have a strong positive impact on organization performance and that in public sector universities the ‘Artifacts’ and in private sector universities the ‘Espoused Belief and Values’ have greater impact on organization performance.

Keywords

• Organization Culture,Organization Performance,Artifacts,Espoused Beliefs and Values,Basic Underlying Assumptions

ÖRGÜTSEL KÜLTÜR ve PERFORMANSA ETKİSİ: KAMU ve ÖZEL SEKTÖR ÜNİVERSİTELERİ ARASINDA KARŞILATIRMALI BİR ÇALIŞMA

Öz

Kültür, yüksek öğretim kurumlarındaki etkili ve verimli yönetim uygulamalarının en onemli parçalarından bir tanesidir ve gelişim ve başarı ile de çok yakından bağlantılıdır. Bu araştırma, Peşaver’de bulunan kamu ve özel sektör üniversitelerinin örgütsel performanslarında örgüt kültürünün önemini incelemekte ve aynı zamanda kamu ve özel üniversitelerdeki etkilerin karşılaştırmasını sunmaktadır. Artifaktlar, inançlar ve temel kabullerin altında yatan değerler olmak üzere kültürün üç temel seviyesinin örgüt performansını nasıl etkilediği ölçülmüş ve tartışılmıştır. Örgütsel performans (bağımlı değişken) ile örgütsel kültür (bağımsız değişken) arasındaki ilişkiyi incelemek için Schein’ın örgüt kültürü modeli (Schein, 2004)ve kar amaçsız örgütler için Dengeli Skorkart (Kaplan, 2001) kullanılmıştır. Çalışmanın sonuçları örgüt kültürünün örgütsel performans üzerinde güçlü olumlu bir etkiye sahip olduğunu göstermiştir. Ayrıca, kamu üniversitelerinde “artifaktlar” özel üniversitelerde olduğundan daha fazla, diğer yandan “inançlar ve değerler” ise özel üniversitelerde daha etkili bulunmuştur.

Anahtar Kelimeler

• Örgüt Kültürü,Örgüt Performansı,Artifaktlar,İnançlar ve Değerler,Temel Kabuller

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