Psikolojik Sermayenin İşgören Performansı Üzerindeki Etkisinde Sosyal Zekanın Düzenleyici Rolü

Year 2025, Volume: 12 Issue: 2, 291 - 303, 01.07.2025

Ayşe Meriç Yazıcı , Ayşegül Özkan

https://doi.org/10.17541/optimum.1592951

Abstract

Bu çalışma, psikolojik sermayenin işgören performansı üzerindeki etkisi üzerinde sosyal zekanın düzenleyici rolünü incelemeyi amaçlamaktadır. Araştırmanın çalışma grubunu İstanbul'da faaliyet gösteren perakende sektöründeki 475 çalışan oluşturmaktadır. Çalışmada veri toplamak için rastgele örnekleme yöntemi kullanılmıştır. Toplanan veriler, tanımlayıcı istatistikler, güvenilirlik analizi, faktör analizi ve yapısal eşitlik modellemesi yöntemleri kullanılarak analiz edilmiştir. Analiz sürecinde hipotez testleri, çoklu regresyon analizi ve yol analizi uygulanmıştır. Çalışma sonuçları, psikolojik sermaye algısının artmasıyla işgören performansı üzerindeki etkisinde sosyal zekanın düzenleyici bir rol oynadığını ortaya koymuştur. Özellikle, psikolojik sermaye algısı yüksek olan çalışanlarda, sosyal zekanın düşük olduğu durumlarda işgören performansının artış gösterdiği belirlenmiştir. Buna karşılık, psikolojik sermaye algısının artması durumunda, sosyal zekası yüksek olan çalışanların performansı üzerinde daha güçlü bir düzenleyici etki gözlenmiştir. Bu bulgular, sosyal zekanın işgören performansı üzerindeki etkisini şekillendiren önemli bir faktör olduğunu göstermektedir.

Keywords

SOSYAL ZEKA , PSİKOLOJİK SERMAYE , ÇALIŞAN PERFORMANSI

The Moderating Role of Social Intelligence in the Effect of Psychological Capital on Employee Performance

Abstract

This study aims to examine the moderating role of social intelligence on the effect of psychological capital on employee performance. The study group of the research consists of 475 employees in the retail sector operating in Istanbul. Random sampling method was used to collect data in the study. The collected data were analyzed using descriptive statistics, reliability analysis, factor analysis and structural equation modelling methods. Hypothesis tests, multiple regression analysis and path analysis were applied in the analysis process. The results of the study revealed that social intelligence plays a moderating role in the effect of increasing psychological capital perception on employee performance. In particular, it was determined that employees with high psychological capital perception showed an increase in employee performance when social intelligence was low. On the contrary, a stronger moderating effect was observed on the performance of employees with high social intelligence in the case of an increase in psychological capital perception. These findings suggest that social intelligence is an important factor shaping the effect of psychological capital on employee performance.

Keywords

social intelligence , psychological capital , employee performance

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