Research Article
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The Effect of Municipal Employess’ Job Crafting on Job Engagement

Year 2022, Volume: 19 Issue: 49, 784 - 793, 10.10.2022
https://doi.org/10.26466/opusjsr.1102383

Abstract

Today, the impact of rapidly changing information and technology can be seen in the workplace. In this rapid change process, the human resources of organizations should be managed correctly and effectively. Today's economic conditions show that the most important resource in both private and public institutions is human resources. In order for employees to be successful and feel happy, job and employee harmony should be ensured, employees should be employed in jobs that are suitable for their personal characteristics, values and beliefs. Municipalities that provide a public service aim to prevent problems before they arise in the service process and to provide quality service. For this, employees who can show proactive behaviour are needed. In this study, the quantitative research method has been preferred to measure employee behaviours, and the job crafting scale and job engagement scale have been used. Data have been collected through questionnaires from 207 participants among the employees of the district municipality within the borders of Kocaeli Province. Demographic characteristics such as age, gender, educational status and institutional seniority of the sample have also been reported in the survey. According to the study's findings, job crafting has a positive impact on job engagement, cognitive crafting has a positive impact on job engagement, and relational crafting has a positive impact on job engagement The SEM results have shown that each hypothesis (H1, H2, and H3) have been accepted.

References

  • Agin, Ö. (2010). Effects of work engagement level on intention to leave the job. Published master's thesis. Kocaeli University, Social Sciences Institute, Kocaeli.
  • Ahuja, J. and Chaturvedi, N. (2017). Job crafting and employee engagement: A multivariate study. NMIMS Management Review, XXXIV(1), 106-120.
  • Akçakanat, T., Uzunbacak, H. H. and Acar, O. K. (2019). The effect of human resource manager’s job crafting on work engagement. International Journal of Society Research, 10(17), 395-419.
  • Aksu, G., Eser, M. T. and Güzeller, C. O. (2017), Structural equation applications with exploratory and confirmatory factor analysis. Ankara: Detay Publishing.
  • Albert, M. A. (2020). Elucidating the relation of proactive personality with job crafting: Does autonomy matter? Doctoral dissertation. Bowling Green State University
  • Altunışık, R., Coşkun, R., Bayraktaroğlu, S. and Yıldırım, E. (2010). Research methods in social sciences, SPSS applied. Sakarya: Sakarya Publishing.
  • Aslan, Ş. and Güzel, G. (2020). Job crafting, work engagement, organizational virtuousness, emotional selfefficacy and emotional ıntelligence differences of variables in socio-demographic. Ekev, Academy Journal, 24(82), 435-462.
  • Bakker, A. B., Tims, M. and Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65(10), 1359-1378.
  • Başoda, A. (2017). Work engagement: A conceptual review. International Periodical Forhistory and Socıal Research, 17, 71-98.
  • Beer, L. T., Tims M. and Bakker, A.B (2016). Job crafting and its impact on work engagement and job satisfaction in mining and manufacturing. South African Journal of Aconomic and Management Sciences (SAJEMS), 19(13), 400-412.
  • Berg, J. M., Dutton, J. E. and Wrzesniewski, A. (2008). What is job crafting and why does it matter. In Positive Organizational Scholarship Theory to Practice Briefing, p.1-8. Michigan, Ross School of Business.
  • Berg, J.M., Dutton, J.E. and Wrzesniewski, A. (2013). Job crafting and meaningful work. In B.J. Dik, Z.S. Byrne, and M.F. Steger (Eds.), Purpose and meaning in the workplace. Washington, DC: American Psychological Association, p.81-104.
  • Bolelli, M. (2019). Effects of generations in the relationship between work engagement and subjective wellbeing. İstanbul Commerce University Journal of Social Sciences, 18(35), 247-272.
  • Bozkurt, Ö. (2018) The relationship between organization type and intra-entrepreneurship tendency and engagement behavior, current issues in management in the light of research, (Ed. Reyhanoğlu, M). Nobel Academic Publishing, 1, 377-388.
  • Bruning, P. F. and Campion, M. A. (2019). Exploring job crafting, diagnosing and responding to the ways employees adjust their jobs. Business Horizons, 62(5), 625-635.
  • Byrne, B. M. (2016). Structural equation modeling with AMOS (3rd Edn.). New York: Routledge.
  • Büyüköztürk, Ş. (2002). Factor analysis: Basic concepts and its use in scale development. Kuram ve Uygulamada Eğitim Yönetimi, 32, 470-483.
  • Chen, C-Y., Yen, C-H. and Tsai, F.C. (2014). Job crafting and job engagement: The mediating role of person-job fit. International Journal of Hospitality Management, 37, 21–28.
  • Çakıroğlu, D. and Altınöz, M. (2021). The mediating role of leadership support in the effect of job crafting on innovative behaviour. BMİJ, 9(4), 1467-1484.
  • Çam, S. and Tümkaya, S. (2008). The validity and reliability study of the interpersonal problem-solving inventory high school students form. International Journal of Human Sciences, 5(2), 1-17.
  • Çankır, B. (2016). The effect of work engagement on organizational citizenship behavior and research. The Journal of International Social Research, 9(47), 765-771.
  • Harputluoğlu, D. and Polat, D. (2017). Effect of work engagement and work - family - work conflict on intent to quit: An application in accommodation industry. The Journal of Social Sciences, 4(13), 435-450.
  • Demerouti, E., Bakker, A. B. and Gevers, J. M. (2015). Job crafting and extra-role behavior: The role of work engagement and flourishing. Journal of Vocational Behavior, 91, 87-96.
  • Eryılmaz, E. and Doğan, T. (2012). Subjective well-being at work: Investigating of Psychometric Properties of Utrecht Work Engagement Scale. J Clin Psy. 2, 15(1), 49-55.
  • Ghani, A., Kaliappen, N. and Jermsittiparsert, K. (2019). Enhancing Malaysian SME employee work engagement, the mediating role of job crafting in the presence of task complexity, self-efficacy and autonomy. International Journal of Innovation, Creativity and Change, 6(11), 1-18.
  • Güler, M., Çetin, F. and H. Basım, H. N. (2019). The validity and reliability study of work engagement ultra-short version (uwes-3) proposal of an alternative version (UWES-6). The Journal of Human and Work, 6(2), 189-197.
  • Güzel, Ş. and Aslan, Ş. (2021). Intermediary role of organizational virtuousness, self-effıcacy and emotional intelligence in the correlation between job crafting and work engagement in healthcare professionals. Journal of Administrative Sciences, 19(41), 631-664.
  • Hair, J., Black, W., Babin, B. and Anderson, R. (2010). Multivariate data analysis. Upper Saddle River, N.J.: Prentice Hall.
  • Kerse, G. (2017). Adaptation the Turkish language of the job crafting scale and relationship between job crafting and emotional exhaustion. Journal of Business Research, 9(4), 283-304.
  • Kerse, G. (2019). The effect of job crafting on job boredom: An investigation in the context of manufacturing sector. Third Sector Social Economic Review, 54(1), 531-548.
  • Kerse, G., and Babadag, M. (2019). The effect of transformational leadership on job crafting: A study on academic personnel. The Journal of Human and Work, 6(2), 133-143.
  • Kerse, G. (2019). The relationship between job crafting and job satisfaction: Can changes in work increase satisfaction? Human and Human, 6(20), 205-218.
  • Kline, R. B. (2016). Principles and practice of structural equation modeling (4th Edn.). London: The Guilford Press.
  • Küsbeci, P. (2021). Job Crafting. Nobel Akademik Publishing, p.95-111.
  • Küsbeci, P. (2022). A lıterature revıew on job satisfactıon of health sector employee. Journal of Health and Social Welfare Research, 4(1), 50-64.
  • Lichtenthaler, P.W and Fischbach, A. (2016). Job crafting and motivation to continue working beyond retirement age. Career Development International, 21(5), 477-497.
  • Meriç, S. and Babur, Y. (2020). Factors affectıng employee satısfactıon: A research on hotels, Electronic Journal of Social Sciences, 19(74), 812-827.
  • Morrow, D. and Conger, S. (2018). Job crafting, mindfulness, meaningfulness, and work engagement. 3 rd International Symposium on Meaningful Work, Amsterdam, The Netherlands, June 14-15.
  • Özkalp, E., Meydan, B. (2015). Analysis of the reliability and validity of the work engagement scale developed by Schaufeli and Bakker in Turkish. ISGUC The Journal of Industrial Relations and Human Resources, 17(3), 1-19.
  • Plomp, J., Tims, M., Akkermans, J., Khapova, S. N., Jansen, P.G.W. and Bakker, A.B. (2016). Career competencies and job crafting: How proactive employees influence their well-being. Career Development International, 21(6), 587-602.
  • Rastogi, M. and Chaudhary, R. (2018). Job crafting and work-family enrichment: The role of positive intrinsic work engagement. Personnel Review, 47(3), 651–674.
  • Sakuraya, A., Shimazu, A., Eguchi, H. Kamiyama, K., Hara, Y., Namba, K. and Kawakami, N. (2017). Job crafting, work engagement, and psychological distress among Japanese employees: A cross-sectional study. Biopsychosocial Medicine, 11(6), 1-7.
  • Schaufeli, W. B. (2012). Work engagement. What do we know and where do we go? Romanian Journal of Applied Psychology, 4(1), 3-10.
  • Schaufeli, W. B., Bakker, A. B. and Salanova, M. (2006). The measurement of work engagement with a short questionnaire a cross-national study. Educational and Psychological Measurement, 66(4), 701-716.
  • Seçkin, Ş. N. (2019). Research on the relationship of internal locus of control, job crafting and meaningfulness of work. Journal of Management Economics and Business, 15(3), 889-903.
  • Siddiqi, M.A. (2015). Work engagement and job crafting of service employees influencing customer outcomes. The Journal for Decision Makers, 40(3) 277–292.
  • Slemp, G.R. and Vella-Brodrick, D.A. (2013).The job crafting questionnaire: A new scale to measure the extent to which employees engage in job crafting. International Journal of Wellbeing, 3(2), 126-146.
  • Tabachnick, B. G. and Fidell, L. S. (2019). Using multivariate statistics. NY: Pearson.
  • Tims, M. and Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2), 1- 9.
  • Tims, M., Bakker, A. and Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914-928.
  • Topaloğlu, E.Ö., Sönmez, R. and Yazgan, A.E. (2019). Relationship between work engagement and work life balance: On bank employees. Journal of BRSA Banking and Financial Markets, 13(1), 59-76.
  • Turgut, T. (2010). Work engagement. (Edt.: İslamoğlu, G.) Ankara: Nobel Yayın.
  • Van Wingerden, J. and Poell, R. F. (2017). Employees’ perceived opportunities to craft and in-role performance: The mediating role of job crafting and work engagement. Frontiers in Psychology, 8, 1-9.
  • Van Wingerden, J., Bakker, A. B. and Derks, D. (2017). Fostering employee well-being via a job crafting intervention. Journal of Vocational Behavior, 100, 164–174. https://doi.org/10.1016/j.jvb.2017.03.008.
  • Wrzesniewski, A. and Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26, 179–201.
  • Yemenici, A.D. and Bozkurt, Ö., (2020). Investigation of the relationship between employees’ work engagement and self-perception: Case of Düzce provincial manufacturing industry. Journal of Labour Relations, 11(1), 18-33.
Year 2022, Volume: 19 Issue: 49, 784 - 793, 10.10.2022
https://doi.org/10.26466/opusjsr.1102383

Abstract

References

  • Agin, Ö. (2010). Effects of work engagement level on intention to leave the job. Published master's thesis. Kocaeli University, Social Sciences Institute, Kocaeli.
  • Ahuja, J. and Chaturvedi, N. (2017). Job crafting and employee engagement: A multivariate study. NMIMS Management Review, XXXIV(1), 106-120.
  • Akçakanat, T., Uzunbacak, H. H. and Acar, O. K. (2019). The effect of human resource manager’s job crafting on work engagement. International Journal of Society Research, 10(17), 395-419.
  • Aksu, G., Eser, M. T. and Güzeller, C. O. (2017), Structural equation applications with exploratory and confirmatory factor analysis. Ankara: Detay Publishing.
  • Albert, M. A. (2020). Elucidating the relation of proactive personality with job crafting: Does autonomy matter? Doctoral dissertation. Bowling Green State University
  • Altunışık, R., Coşkun, R., Bayraktaroğlu, S. and Yıldırım, E. (2010). Research methods in social sciences, SPSS applied. Sakarya: Sakarya Publishing.
  • Aslan, Ş. and Güzel, G. (2020). Job crafting, work engagement, organizational virtuousness, emotional selfefficacy and emotional ıntelligence differences of variables in socio-demographic. Ekev, Academy Journal, 24(82), 435-462.
  • Bakker, A. B., Tims, M. and Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65(10), 1359-1378.
  • Başoda, A. (2017). Work engagement: A conceptual review. International Periodical Forhistory and Socıal Research, 17, 71-98.
  • Beer, L. T., Tims M. and Bakker, A.B (2016). Job crafting and its impact on work engagement and job satisfaction in mining and manufacturing. South African Journal of Aconomic and Management Sciences (SAJEMS), 19(13), 400-412.
  • Berg, J. M., Dutton, J. E. and Wrzesniewski, A. (2008). What is job crafting and why does it matter. In Positive Organizational Scholarship Theory to Practice Briefing, p.1-8. Michigan, Ross School of Business.
  • Berg, J.M., Dutton, J.E. and Wrzesniewski, A. (2013). Job crafting and meaningful work. In B.J. Dik, Z.S. Byrne, and M.F. Steger (Eds.), Purpose and meaning in the workplace. Washington, DC: American Psychological Association, p.81-104.
  • Bolelli, M. (2019). Effects of generations in the relationship between work engagement and subjective wellbeing. İstanbul Commerce University Journal of Social Sciences, 18(35), 247-272.
  • Bozkurt, Ö. (2018) The relationship between organization type and intra-entrepreneurship tendency and engagement behavior, current issues in management in the light of research, (Ed. Reyhanoğlu, M). Nobel Academic Publishing, 1, 377-388.
  • Bruning, P. F. and Campion, M. A. (2019). Exploring job crafting, diagnosing and responding to the ways employees adjust their jobs. Business Horizons, 62(5), 625-635.
  • Byrne, B. M. (2016). Structural equation modeling with AMOS (3rd Edn.). New York: Routledge.
  • Büyüköztürk, Ş. (2002). Factor analysis: Basic concepts and its use in scale development. Kuram ve Uygulamada Eğitim Yönetimi, 32, 470-483.
  • Chen, C-Y., Yen, C-H. and Tsai, F.C. (2014). Job crafting and job engagement: The mediating role of person-job fit. International Journal of Hospitality Management, 37, 21–28.
  • Çakıroğlu, D. and Altınöz, M. (2021). The mediating role of leadership support in the effect of job crafting on innovative behaviour. BMİJ, 9(4), 1467-1484.
  • Çam, S. and Tümkaya, S. (2008). The validity and reliability study of the interpersonal problem-solving inventory high school students form. International Journal of Human Sciences, 5(2), 1-17.
  • Çankır, B. (2016). The effect of work engagement on organizational citizenship behavior and research. The Journal of International Social Research, 9(47), 765-771.
  • Harputluoğlu, D. and Polat, D. (2017). Effect of work engagement and work - family - work conflict on intent to quit: An application in accommodation industry. The Journal of Social Sciences, 4(13), 435-450.
  • Demerouti, E., Bakker, A. B. and Gevers, J. M. (2015). Job crafting and extra-role behavior: The role of work engagement and flourishing. Journal of Vocational Behavior, 91, 87-96.
  • Eryılmaz, E. and Doğan, T. (2012). Subjective well-being at work: Investigating of Psychometric Properties of Utrecht Work Engagement Scale. J Clin Psy. 2, 15(1), 49-55.
  • Ghani, A., Kaliappen, N. and Jermsittiparsert, K. (2019). Enhancing Malaysian SME employee work engagement, the mediating role of job crafting in the presence of task complexity, self-efficacy and autonomy. International Journal of Innovation, Creativity and Change, 6(11), 1-18.
  • Güler, M., Çetin, F. and H. Basım, H. N. (2019). The validity and reliability study of work engagement ultra-short version (uwes-3) proposal of an alternative version (UWES-6). The Journal of Human and Work, 6(2), 189-197.
  • Güzel, Ş. and Aslan, Ş. (2021). Intermediary role of organizational virtuousness, self-effıcacy and emotional intelligence in the correlation between job crafting and work engagement in healthcare professionals. Journal of Administrative Sciences, 19(41), 631-664.
  • Hair, J., Black, W., Babin, B. and Anderson, R. (2010). Multivariate data analysis. Upper Saddle River, N.J.: Prentice Hall.
  • Kerse, G. (2017). Adaptation the Turkish language of the job crafting scale and relationship between job crafting and emotional exhaustion. Journal of Business Research, 9(4), 283-304.
  • Kerse, G. (2019). The effect of job crafting on job boredom: An investigation in the context of manufacturing sector. Third Sector Social Economic Review, 54(1), 531-548.
  • Kerse, G., and Babadag, M. (2019). The effect of transformational leadership on job crafting: A study on academic personnel. The Journal of Human and Work, 6(2), 133-143.
  • Kerse, G. (2019). The relationship between job crafting and job satisfaction: Can changes in work increase satisfaction? Human and Human, 6(20), 205-218.
  • Kline, R. B. (2016). Principles and practice of structural equation modeling (4th Edn.). London: The Guilford Press.
  • Küsbeci, P. (2021). Job Crafting. Nobel Akademik Publishing, p.95-111.
  • Küsbeci, P. (2022). A lıterature revıew on job satisfactıon of health sector employee. Journal of Health and Social Welfare Research, 4(1), 50-64.
  • Lichtenthaler, P.W and Fischbach, A. (2016). Job crafting and motivation to continue working beyond retirement age. Career Development International, 21(5), 477-497.
  • Meriç, S. and Babur, Y. (2020). Factors affectıng employee satısfactıon: A research on hotels, Electronic Journal of Social Sciences, 19(74), 812-827.
  • Morrow, D. and Conger, S. (2018). Job crafting, mindfulness, meaningfulness, and work engagement. 3 rd International Symposium on Meaningful Work, Amsterdam, The Netherlands, June 14-15.
  • Özkalp, E., Meydan, B. (2015). Analysis of the reliability and validity of the work engagement scale developed by Schaufeli and Bakker in Turkish. ISGUC The Journal of Industrial Relations and Human Resources, 17(3), 1-19.
  • Plomp, J., Tims, M., Akkermans, J., Khapova, S. N., Jansen, P.G.W. and Bakker, A.B. (2016). Career competencies and job crafting: How proactive employees influence their well-being. Career Development International, 21(6), 587-602.
  • Rastogi, M. and Chaudhary, R. (2018). Job crafting and work-family enrichment: The role of positive intrinsic work engagement. Personnel Review, 47(3), 651–674.
  • Sakuraya, A., Shimazu, A., Eguchi, H. Kamiyama, K., Hara, Y., Namba, K. and Kawakami, N. (2017). Job crafting, work engagement, and psychological distress among Japanese employees: A cross-sectional study. Biopsychosocial Medicine, 11(6), 1-7.
  • Schaufeli, W. B. (2012). Work engagement. What do we know and where do we go? Romanian Journal of Applied Psychology, 4(1), 3-10.
  • Schaufeli, W. B., Bakker, A. B. and Salanova, M. (2006). The measurement of work engagement with a short questionnaire a cross-national study. Educational and Psychological Measurement, 66(4), 701-716.
  • Seçkin, Ş. N. (2019). Research on the relationship of internal locus of control, job crafting and meaningfulness of work. Journal of Management Economics and Business, 15(3), 889-903.
  • Siddiqi, M.A. (2015). Work engagement and job crafting of service employees influencing customer outcomes. The Journal for Decision Makers, 40(3) 277–292.
  • Slemp, G.R. and Vella-Brodrick, D.A. (2013).The job crafting questionnaire: A new scale to measure the extent to which employees engage in job crafting. International Journal of Wellbeing, 3(2), 126-146.
  • Tabachnick, B. G. and Fidell, L. S. (2019). Using multivariate statistics. NY: Pearson.
  • Tims, M. and Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2), 1- 9.
  • Tims, M., Bakker, A. and Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914-928.
  • Topaloğlu, E.Ö., Sönmez, R. and Yazgan, A.E. (2019). Relationship between work engagement and work life balance: On bank employees. Journal of BRSA Banking and Financial Markets, 13(1), 59-76.
  • Turgut, T. (2010). Work engagement. (Edt.: İslamoğlu, G.) Ankara: Nobel Yayın.
  • Van Wingerden, J. and Poell, R. F. (2017). Employees’ perceived opportunities to craft and in-role performance: The mediating role of job crafting and work engagement. Frontiers in Psychology, 8, 1-9.
  • Van Wingerden, J., Bakker, A. B. and Derks, D. (2017). Fostering employee well-being via a job crafting intervention. Journal of Vocational Behavior, 100, 164–174. https://doi.org/10.1016/j.jvb.2017.03.008.
  • Wrzesniewski, A. and Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26, 179–201.
  • Yemenici, A.D. and Bozkurt, Ö., (2020). Investigation of the relationship between employees’ work engagement and self-perception: Case of Düzce provincial manufacturing industry. Journal of Labour Relations, 11(1), 18-33.
There are 56 citations in total.

Details

Primary Language English
Journal Section Research Articles
Authors

Leyla Şenol

Publication Date October 10, 2022
Published in Issue Year 2022 Volume: 19 Issue: 49

Cite

APA Şenol, L. (2022). The Effect of Municipal Employess’ Job Crafting on Job Engagement. OPUS Journal of Society Research, 19(49), 784-793. https://doi.org/10.26466/opusjsr.1102383