TÜKETİCİLERİN MARKAYA İLİŞKİN HEDONİK VE RASYONEL ALGILAMALARININ MARKA DEĞERİ BOYUTLARINA ETKİSİ

Yıl 2011, Cilt: 4 Sayı: 8, 21 - 50, 01.12.2011

Aysel Erciş Şükrü Yapraklı Polat Can M. Kemal Yılmaz

Öz

Pazarda çok fazla sayıda firma olması, işletmeleri rekabet avantajı sağlamak için ürünlerini farklılaştırmak ve alıcılarını daha iyi tanımak zorunda bırakmaktadır. Bu nedenle günümüzde markalaşma ve marka değeri kavramları oldukça önem kazanmaya başlamıştır. Çünkü marka firmalar arasındaki rekabette önemli rol oynamaktadır. Marka, ürünü tanımlayıcı parçalardan biridir ve ürüne değer katar. Bu konuda yapılan çalışmalar, bir takım farklı unsurların marka değeri boyutlarına etkisini ele almaktadır. Bu çalışmada ise tüketicilerin markaya yönelik hedonik ve rasyonel algılamalarının marka farkındalığı, marka çağrışımı, algılanan kalite ve marka bağlılığından oluşan marka değeri boyutlarına etkisini incelemek amaçlanmıştır. Çalışmada tüketicilerin hedonik algılamalarının belirlenmesinde markanın ona sağladığı olumlu düşünceler, hisler, duygular, mutluluk ne benzeri alt değişkenlerden yararlanılmıştır. Markaya ilişkin rasyonel algıların tespitinde ise markanın performansı, kalitesi ve güvenilirliği dikkate alınmıştır

Anahtar Kelimeler

Rasyonel ve Hedonik Marka Algılamaları, Marka Değeri, Marka Değeri Boyutları, Yapısal Eşitlik Modeli YEM .

THE EFFECTS OF CONSUMERS’ HEDONIC AND UTILITARIAN PERCEPTIONS TO BRAND ON DIMENSIONS OF THE BRAND EQUITY

Öz

Cooperations will have to differentiate their product and to know consumers beter in order to take advantake in competition if there are so many firm at the market. For this reason today branding and brand equity are of remarkable importance. Brand plays an important role on competition among firms. Brand is one of the factors defining product and it adds value to the product. The studies on the topic focus on the effect of different factors on brand equity diversity. This study aims the effect of consumers’ hedonic and utilitarian perceptions on brand awareness, brand association, quality perception and brand loyalty, which consist of brand equity’s dimensions. In the study we used sub variables such as positive ideas gained from the brand, feelings, thoughts and happiness etc. in determining hedonic perceptions. We considered brand performance, quality and reliability in determining rational perception of brand. This study was applied to the consumers of a native and strange brand in jeans sector. Study was carried out in Erzurum. In data analysis, we used frequency distribution, means, standart deviations, confirmatory factor analysis and structural equation model SEM . Key Words: Hedonic and Utilitarian Brand Perceptions, Brand Equity, The Dimensions of Brand Equity, Structural Equation Models SEM

Anahtar Kelimeler

Hedonic and Utilitarian Brand Perceptions, Brand Equity, The Dimensions of Brand Equity, Structural Equation Models SEM .

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