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YENİLİĞİ ERKEN VE GEÇ BENİMSEYENLER İLE BENİMSEMEYENLERİN DEMOGRAFİK ÖZELLİKLERİNİN VE YAŞAM TARZLARININ YAYILMA MODELLERİ YARDIMIYLA TANIMLANMASI

Yıl 2008, Cilt: 2 Sayı: 3, 21 - 43, 01.12.2008

Öz

Bu çalışmada internet bankacılığını erken – geç benimseyenler ve benimsemeyenlerin demografik özellikleri ve yaşam tarzları belirlenmeye çalışılmıştır. Bu amaçla, gerekli olan birincil veri anket yöntemiyle 558 hane halkından elde edilmiştir. Benimseyen gruplarının oluşturulması için Bass yayılma modelinin uygunluğu tespit edilmiştir. Ulaşılan sonuçlara göre, erken benimseyenler yüksek öğrenimli, toplum odaklı ve pratik erkeklerdir. Geç benimseyenler yüksek gelir düzeyine sahip erkeklerdir. Benimsemeyenler 1830 yaşları arasında, gelecek odaklı kadınlardır

Kaynakça

  • Bansal H. S. ve Voyer, P. A. (2000) Word-of-Mouth Processes within a Services Purchase
  • Decision Context, Journal of Service Research, 3, 2, 166-177. Bass Frank (1969) New Product Growth Model Consumer Durables, Management Sci- ence, 15, 5, 215-227.
  • Bridges E. ve Ellis, S. (1997) Demographic Differences in New Service Site Adoption
  • Behaviour, The Service Industries Journal, 17, 2, 237-251. Cheng J. M. S., Kao, L. Y. ve Ying-Chao, J. (2004) An Investigation of Diffusion of Online
  • Games in Taiwan: An Application of Roger’s Diffusion of Innovation Theory, The Journal of American Academy of Business, September, 439-45. Dickerson, M. D. ve Gentry, J. W (1983) Characteristics of Adopters ve Non-Adopters of
  • Home Computers, Journal of Consumer Research, 5, September, 225-35. Fell D. R., Hansen, E. N. ve Becker, B. (2003) Measuring Innovativeness for the Adoption of Industrial Products, Industrial Marketing Management, 32, 347-53.
  • Fornerino Marianela (2003) Internet Adoption in France, The Service Industries Journal, , 1, 119-135.
  • Greco A. J. ve Fields, D. M. (1991) Profiling Early Triers of Service Innovations: A Look for Interactive Video Ordering Services, The Journal of Services Marketing, V, , 19-26.
  • Grönroos Christian (2000). Service Management and Marketing, England, John Wiley and Sons Ltd.
  • Huang X., Soutar, G. N. ve Brown, A. (2004) Measuring New Product Success: An Em- pirical Investigation of Australian SMEs, Industrial Marketing Management, , 17-23.
  • Kavak Bahtışen (2008) Pazarlama Araştırmaları Tasarım ve Analiz, Ankara, Hacettepe
  • Üniversitesi Yayınları Kavak B. ve Gumusluoglu, L. (2007) “Segmenting food markets The role of ethnocent- rism and lifestyle in understanding purchasing intentions”, International Jo- urnal of Market Research, 49, 1, 71-94
  • Kaynak E. ve Kara, A. (2000) Consumer Perceptions of Foreign Products An analysis of
  • Product-Country Images and Ethnocentrism, European Journal of Marketing, , 7/8, 928-49. Kucukemiroglu Orsay (1999) Market Segmentation by Using Consumer Lifestyle Di- mansions and Ethnocentrism An Empirical Study, European Journal of Mar- keting, 33, 5/6, 470-87.
  • Kumar V., Ganesh, J. ve Echambadi, R (1998) “Cross-National Diffusion Research: What
  • Do We Know and How Certain We Are?” Journal of Product Innovation Ma- nagement, XV, 255-268. Mahajan V., Muller, E. ve Srivastava, R.K. (1990) Determination of Adopter Categories by Using Innovation Diffusion Models, Journal of Marketing Research, 27, 37
  • Mangold W.G., Miller, F. ve Brockway, G. R. (1999) “Word-of-mouth Communication in the Service Market Place.” The Journal of Services Marketing, 13, 1, 73-89.
  • Martinez E. ve Polo, Y. (1996) Adopter categories in the acceptance process for consum- er durables, Journal of Product and Brand Management, 5, 3, 34-47.
  • Martinez E., Polo, Y. ve Flavian, C. (1998) The Acceptance and Diffusion of New Con- sumer Durables: Differences Between First and Last Adopters, Journal of
  • Consumer Marketing, 15, 4, 323-42. Murray, Keith B. (1991) A Test of Service Marketing Theory: Consumer Information
  • Acquisition Activities, Journal of Marketing, 55, Jan, 10-25. Ostlund Lyman E. (1974) Perceived Innovation Attributes as Predictors of Innovative- ness, Journal of Consumer Research, 1, 2, 23-29.
  • Pessemier E. A., Burger, P. C. ve Tigert, D. J. (1967) Can New Product Buyers Be Identi- fied, Journal of Marketing Research, 4, 349-54.
  • Robertson T. S. ve Kennedy, J. N. (1968) Prediction of Consumer Innovators: Application of Multiple Discriminant Analysis, Journal of Marketing Research, 5, 64-9.
  • Rogers, Everett M. (1983) Diffusion of Innovations, New York, The Free Press.
  • Schmittlein D.C. ve Mahajan, V. (1982) Maximum Likelihood Estimation for an Innova- tion Diffusion Model Of New Product Acceptance, Marketing Science, 1, 57
  • Shih C. ve Venkatesh, A. (2004) Beyond Adoption: Development and Application of a
  • Use-Diffusion Model, Journal of Marketing, 68, 59-72. Suoranta M. ve Mattila, M. (2003) Mobile Banking and Consumer Behavior: New In- sights into the Diffusion Pattern, Journal of Financial Services Marketing, 8, 4, 66.
  • Uray, Nimet (1992) Adoption of Technological Innovations by Bank Customers. Doktora
  • Tezi, İstanbul: Boğaziçi Üniversitesi Wells D. W. ve Tigert, D.J. (1971) Activities, Interests, and Opinions, Journal of Advertis- ing Research, 11, 4, 27-34.

IDENTIFICATION OF DEMOGRAPHICS AND LIFESTYLES OF EARLY - LATE ADOPTERS AND NON-ADOPTERS BY MEANS OF DIFFUSION MODELS

Yıl 2008, Cilt: 2 Sayı: 3, 21 - 43, 01.12.2008

Öz

In this study the demographics and lifestyles of early adopters, late adopters and nonadopters for online banking service were identified. For this purpose, primary data was collected from 558 households through questionnaire. A widely known diffusion model of Bass was significantly fitted to data in determining of adopter categories. According to the results, early adopters are high educated, community conscious and practical men. Late adopters are men who have high income. However, non-adopters are women who are in between 18-30 and future oriented

Kaynakça

  • Bansal H. S. ve Voyer, P. A. (2000) Word-of-Mouth Processes within a Services Purchase
  • Decision Context, Journal of Service Research, 3, 2, 166-177. Bass Frank (1969) New Product Growth Model Consumer Durables, Management Sci- ence, 15, 5, 215-227.
  • Bridges E. ve Ellis, S. (1997) Demographic Differences in New Service Site Adoption
  • Behaviour, The Service Industries Journal, 17, 2, 237-251. Cheng J. M. S., Kao, L. Y. ve Ying-Chao, J. (2004) An Investigation of Diffusion of Online
  • Games in Taiwan: An Application of Roger’s Diffusion of Innovation Theory, The Journal of American Academy of Business, September, 439-45. Dickerson, M. D. ve Gentry, J. W (1983) Characteristics of Adopters ve Non-Adopters of
  • Home Computers, Journal of Consumer Research, 5, September, 225-35. Fell D. R., Hansen, E. N. ve Becker, B. (2003) Measuring Innovativeness for the Adoption of Industrial Products, Industrial Marketing Management, 32, 347-53.
  • Fornerino Marianela (2003) Internet Adoption in France, The Service Industries Journal, , 1, 119-135.
  • Greco A. J. ve Fields, D. M. (1991) Profiling Early Triers of Service Innovations: A Look for Interactive Video Ordering Services, The Journal of Services Marketing, V, , 19-26.
  • Grönroos Christian (2000). Service Management and Marketing, England, John Wiley and Sons Ltd.
  • Huang X., Soutar, G. N. ve Brown, A. (2004) Measuring New Product Success: An Em- pirical Investigation of Australian SMEs, Industrial Marketing Management, , 17-23.
  • Kavak Bahtışen (2008) Pazarlama Araştırmaları Tasarım ve Analiz, Ankara, Hacettepe
  • Üniversitesi Yayınları Kavak B. ve Gumusluoglu, L. (2007) “Segmenting food markets The role of ethnocent- rism and lifestyle in understanding purchasing intentions”, International Jo- urnal of Market Research, 49, 1, 71-94
  • Kaynak E. ve Kara, A. (2000) Consumer Perceptions of Foreign Products An analysis of
  • Product-Country Images and Ethnocentrism, European Journal of Marketing, , 7/8, 928-49. Kucukemiroglu Orsay (1999) Market Segmentation by Using Consumer Lifestyle Di- mansions and Ethnocentrism An Empirical Study, European Journal of Mar- keting, 33, 5/6, 470-87.
  • Kumar V., Ganesh, J. ve Echambadi, R (1998) “Cross-National Diffusion Research: What
  • Do We Know and How Certain We Are?” Journal of Product Innovation Ma- nagement, XV, 255-268. Mahajan V., Muller, E. ve Srivastava, R.K. (1990) Determination of Adopter Categories by Using Innovation Diffusion Models, Journal of Marketing Research, 27, 37
  • Mangold W.G., Miller, F. ve Brockway, G. R. (1999) “Word-of-mouth Communication in the Service Market Place.” The Journal of Services Marketing, 13, 1, 73-89.
  • Martinez E. ve Polo, Y. (1996) Adopter categories in the acceptance process for consum- er durables, Journal of Product and Brand Management, 5, 3, 34-47.
  • Martinez E., Polo, Y. ve Flavian, C. (1998) The Acceptance and Diffusion of New Con- sumer Durables: Differences Between First and Last Adopters, Journal of
  • Consumer Marketing, 15, 4, 323-42. Murray, Keith B. (1991) A Test of Service Marketing Theory: Consumer Information
  • Acquisition Activities, Journal of Marketing, 55, Jan, 10-25. Ostlund Lyman E. (1974) Perceived Innovation Attributes as Predictors of Innovative- ness, Journal of Consumer Research, 1, 2, 23-29.
  • Pessemier E. A., Burger, P. C. ve Tigert, D. J. (1967) Can New Product Buyers Be Identi- fied, Journal of Marketing Research, 4, 349-54.
  • Robertson T. S. ve Kennedy, J. N. (1968) Prediction of Consumer Innovators: Application of Multiple Discriminant Analysis, Journal of Marketing Research, 5, 64-9.
  • Rogers, Everett M. (1983) Diffusion of Innovations, New York, The Free Press.
  • Schmittlein D.C. ve Mahajan, V. (1982) Maximum Likelihood Estimation for an Innova- tion Diffusion Model Of New Product Acceptance, Marketing Science, 1, 57
  • Shih C. ve Venkatesh, A. (2004) Beyond Adoption: Development and Application of a
  • Use-Diffusion Model, Journal of Marketing, 68, 59-72. Suoranta M. ve Mattila, M. (2003) Mobile Banking and Consumer Behavior: New In- sights into the Diffusion Pattern, Journal of Financial Services Marketing, 8, 4, 66.
  • Uray, Nimet (1992) Adoption of Technological Innovations by Bank Customers. Doktora
  • Tezi, İstanbul: Boğaziçi Üniversitesi Wells D. W. ve Tigert, D.J. (1971) Activities, Interests, and Opinions, Journal of Advertis- ing Research, 11, 4, 27-34.
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Research Article
Yazarlar

Canan Eryiğit Bu kişi benim

Bahtışen Kavak Bu kişi benim

Yayımlanma Tarihi 1 Aralık 2008
Yayımlandığı Sayı Yıl 2008 Cilt: 2 Sayı: 3

Kaynak Göster

APA Eryiğit, C., & Kavak, B. (2008). YENİLİĞİ ERKEN VE GEÇ BENİMSEYENLER İLE BENİMSEMEYENLERİN DEMOGRAFİK ÖZELLİKLERİNİN VE YAŞAM TARZLARININ YAYILMA MODELLERİ YARDIMIYLA TANIMLANMASI. Pazarlama Ve Pazarlama Araştırmaları Dergisi, 2(3), 21-43.