Artificial Intelligence as an Organizational Climate Agent in the Organization

Abstract

Artificial Intelligence (AI) means an intelligence without biological intervention without natural chemical and neuronal procedures, an evolutive process that search computer systems that can realize human tasks that want big efforts of human intelligence and many work hours, which in an arbitrary world will cope not worse than a human (Dobrev, 2012). In practical terms, an AI system comprises an agent and its environment. The agent perceives its surroundings through sensors and acts upon them using actuators. It moves through stages of perception, cognition, and action. By integrating AI, organizations can achieve several benefits: • Organizational Agility: AI-powered systems enable swift adaptation to changing circumstances. • Decision-Making Enhancement: AI assists decision-makers by providing data-driven insights. It augments human judgment, leading to more informed and precise choices. • Process Optimization: AI automates repetitive tasks, freeing up human resources for strategic endeavours. From recruitment to data management, AI streamlines operations. • Employee Experience: When AI acts as an ally rather than a competitor, it contributes positively to the organizational climate. Employees perceive AI as a tool that empowers them, leading to higher job satisfaction. • Ethical Considerations: Organizations must address ethical implications related to AI deployment. Ensuring transparency, fairness, and accountability is crucial. We want to know, considering the above benefits, if AI is a cultural agent on organizational climate. For that we use a survey considering all aspects of this condition and a sample of 165 people that work with AI of several organizations, according with an aleatory choose through WhatsApp and LinkedIn contacts and using the Statistic package for Social Sciences (SPSS). In summary, according to the results, AI serves as a catalyst for the organizational growth, fostering a harmonious balance between technology and human agency.

Keywords

• Artificial Intelligence
• Culture
• Organization
• Change
• Development.

Artificial Intelligence as an Organizational Climate Agent in the Organization

Abstract

Keywords

• Artificial Intelligence
• Culture
• Organization
• Change
• Development.

References

1. Bernstein, A. (2023, May 18). How Generative AI Changes Organizational Culture. Harvard Business Review.
2. Bley, K., Fredriksen, S.F.B., Skjærvik, M.E., Pappas, I.O. (2022). The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. In: Papagiannidis, S., Alamanos, E., Gupta, S., Dwivedi, Y.K., Mäntymäki, M., Pappas, I.O. (eds) The Role of Digital Technologies in Shaping the Post-Pandemic
3. World. I3E 2022. Lecture Notes in Computer Science, vol 13454. Springer, Cham. https://doi.org/10.1007/978-3-031-15342-6_2
4. Brattain, W., & Bardeen, J. (2022). Quantum and the Cybersecurity Imperative. Digital Debates, 15.
5. Brito, S. M. D. R., Maldonado Briegas, J. J., & Sánchez Iglesias, A. I. (2019). Creativity for business intelligence.
6. Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W. W. Norton & Company.
7. Budhwar, P., Chowdhury, S., Wood, G., Aguinis, H., Bamber, G. J., Beltran, J. R., … & Varma, A. (2023).
8. Bughin, J., Hazan, E., Ramaswamy, S., Chui, M., Allas, T., Dahlström, P., Henke, N., & Trench, M. (2018). Notes from the AI frontier: Insights from hundreds of use cases. McKinsey Global Institute.

9. Chowdhury, S., Dey, P., Joel-Edgar, S. et al. (2023). The Increasing Trend of Non-Technical Resources Development in AI Process Optimization. Journal of AI and Business Management.
10. Cunha, P., & Monteiro, A. P. (2024). Gestão de conflitos nas organizações. Pactor.
11. Daugherty, P., & Wilson, H. J. (2018). Human + Machine: Reimagining Work in the Age of AI. Harvard Business Review Press.
12. Davenport, T. H., Guha, A., Grewal, D., & Bressgott, T. (2020). How artificial intelligence will change the future of marketing. Journal of the Academy of Marketing Science, 48, 24–42
13. Dobrev, D. (2012). A definition of artificial intelligence. arXiv preprint arXiv:1210.1568.
14. Etzioni, A., & Etzioni, O. (2017). Incorporating Ethics into Artificial Intelligence. The Journal of Ethics, 21(4), 403–418.
15. Forbes Business Council. (2022, May 9). Strengthening Company Culture with Artificial Intelligence. Forbes Hofstede Insights. (n.d.). Can AI augment your Organizational Culture? Hofstede Insights.
16. Huang, M. H., & Rust, R. T. (2018). Artificial Intelligence in Service. Journal of Service Research, 21(2), 155–172.
17. Kanitz, R., Gonzalez, K., Briker, R., & Straatmann, T. (2023). The Impact of AI on Organizational Change. Journal of Business and Technology, 27(3), 45-67.
18. La Torre, D., Colapinto, C., Durosini, I., & Triberti, S. (2021). The Role of AI in Organizational Change. Journal of Business and Technology, 25(2), 123-145.
19. Mohammad, J., Askay, D., Eishraghi, et al. (2023). The Impact of Artificial Intelligence on Organizational Change. Journal of AI and Organizational Studies, 45(2), 123-145.
20. Raisch, S., & Krakowski, S. (2021). AI in Organizational Communication. Organizational Dynamics, 50(1), 100791.
21. Ren, R., Basart, S., Khoja, A., Gatti, A., Phan, L., Yin, X., ... & Hendrycks, D. (2024). Safety washing: Do AI Safety Benchmarks Actually Measure Safety Progress? arXiv preprint arXiv:2407.21792.
22. Rodgers, W., Murray, J. M., Stefanidis, A., Degbey, W. Y., & Tarba, S. Y. (2023). Wichert, A. (2020). Principles of quantum artificial intelligence: quantum problem solving and machine learning.
23. Zadeh, E. K., Khoulenjani, A. B., & Safaei, M. (2024). Integrating AI for Agile Project Management: Innovations, Challenges, and Benefits. International Journal of Industrial Engineering and Construction Management (IJIECM), 1(1), 1-10.