Green Brand Benefits in Air Transportation and the Effect of Green Brand Image on Brand Loyalty
Abstract
In line with increasing environmental awareness, the effects of brands' utilitarian benefits and self-expression benefits on green brand image and brand loyalty have been investigated. In addition, it is aimed to reveal the effect of green brand image on brand loyalty and the effect of perceived green risk by the consumer on both brand image and brand loyalty. The fully structured questionnaire, which was easily applied by sampling, was announced to the students in the Iskenderun district via social media and 241 responses were received. The results show that utilitarian benefit and self-expression benefit are significant in the formation of green brand image and besides, utilitarian benefits, self-expression benefits, and green brand image have a direct effect on brand loyalty. No relationship was found among perceived green risk and green brand image and brand loyalty.
Keywords
References
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Details
Primary Language
English
Subjects
Air Transportation and Freight Services
Journal Section
Research Article
Authors
Canan Yılmaz Uz
*
Türkiye
Publication Date
December 31, 2022
Submission Date
October 25, 2022
Acceptance Date
December 12, 2022
Published in Issue
Year 2022 Volume: 2 Number: 2