COVİD-19 PANDEMİSİNİN DÜNYA MERKEZ BANKALARININ EĞİTİM VE GELİŞİM FAALİYETLERİ İLE PERFORMANS SÜREÇLERİ ÜZERİNE ETKİSİ

Year 2021, , 260 - 270, 31.12.2021

Dogan Basar

https://doi.org/10.17261/Pressacademia.2021.1467

Abstract

Amaç- Dünyanın farklı ülkelerindeki Merkez Bankalarının, COVID-19 pandemi sürecinde eğitim ve gelişim faaliyetleri ile performans yönetim
sistemlerini nasıl devam ettirdiklerine yönelik durum analizi yapmak ve uygulama örneklerini sunmaktır.
Yöntem- Araştırmada görüşme yöntemi kullanılmıştır. ABD, Almanya, Avrupa, Fransa, Japonya, İngiltere, Malezya ve Rusya Merkez
Bankalarına önceden hazırlanan soru setleri gönderilmiştir. Merkez Bankalarının verdiği cevaplar karşılaştırılarak analiz edilmiştir.
Bulgular- Genel olarak yüz yüze eğitimler pandemi koşulları nedeniyle askıya alınmış, bunun yerine çevrimiçi eğitim çözümleri sunulmuştur.
Ayrıca, dijital platformlar üzerinden pandemi sürecine özgü farkındalık artırıcı eğitim programlarına ve uzaktan çalışmaya yönelik seminerlere
de yer verilmiştir. Performans yönetim sistemlerinde ise ciddi bir değişiklik yapılmamıştır.
Sonuç- COVID-19 pandemisiyle birlikte gelen kısıtlamaların fiziksel etkileşim gerektiren uygulamaları dönüştürdüğü, geleneksel eğitim
uygulama yöntemlerinin dijital platformlara taşınarak boyut değiştirdiği değerlendirilmektedir. Performans uygulamaları ise temelde
değişmeden devam edebilmektedir.

Keywords

İnsan kaynakları yönetimi, eğitim ve geliştirme, performans yönetimi, COVID-19, merkez bankaları

THE EFFECT OF COVID-19 PANDEMIC ON TRAINING & DEVELOPMENT ACTIVITIES AND PERFORMANCE MANAGEMENT SYSTEMS IN CENTRAL BANKS

Abstract

Purpose- To examine different implementations of training & development activities and performance management systems in different
central banks around the world during COVID-19 pandemic
Methodology- In this research, interview methodology was used. Questionnaires were sent to Federal Reserve Bank, European Central Bank,
Bank of France, Bank of England, Bank of Japan, Bank Negara Malaysia, and Bank of Russia. The answers given by central banks were analyzed.
Findings- In general, face-to-face training programs were cancelled and e-learning solutions were provided for employees. Training programs
to inform about pandemic and seminars about remote working conditions were organized. There has been no big change in performance
management systems.
Conclusion- With the restrictions of COVID-19 pandemic, traditional training programs has transferred to the digital platforms to avoid
physical interaction. Performance management activities has basically remained same during the pandemic.

Keywords

Human resources management, training and development, performance management, COVID-19, central banking

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