TYPES OF INFORMATION TECHNOLOGY CAPABILITY AND THEIR IMPACTS ON COMPETITIVENESS

Year 2017, , 212 - 220, 30.06.2017

İsmail Bakan , Zumrut Hatice Sekkeli

https://doi.org/10.17261/Pressacademia.2017.477

Abstract

Purpose-  This paper aims to examine the impacts of IT
Capability and its four sub-dimensions on the firm competitiveness at the
logistics sector.  IT capabilities have four sub-dimensions
as IT infrastructure, IT business experience, IT relationship resources and IT
human resources. IT infrastructure capability refers to the combinate hardware,
software, network resources and services. IT business experience, is an ability
to unify IT strategy and business strategy. IT relationship resource, is a
capability to compound IT functions with business units and IT resources. IT
human resources stand for an organizational resource and capability.

Methodology- The data
was collected from the national industry of logistics service providers
associated in the international forwarding associations UND by questionnaire
method. 450 questionnaires were distributed, 428 of them was returned (a
response rate of 95%).  Findings- All data was analysed by SPSS
programme. First of all demographic characteristics of the respondents were presented
by the frequency analysis. Then correlation analyse was used and it was found
significant and positive relationships among IT Capability, its four
sub-dimensions and competitiveness. At last regression analyses were used. 

Conclusion- The results
of analyses showed that a firm’s IT capability and its sub dimensions have
positive effects on competitiveness,  as
proposed for this study.

 

Keywords

IT capability, IT infrastructure, IT business experience, IT relationship resources, IT human resources, Competitiveness

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