Abstract
Purpose - Manually
tracking and management of thousands of IT assets in a company is costly, takes
significant time, and has a tendency for mistakes.
Methodology
- In order to reduce costs while planning the budget, companies require a
solution to manage the hardware, software, and information throughout the life
cycle of the IT assets, to maintain control, increase accountability and to
support strategic decision-making.
Findings - The main purpose of this study is to analyze and develop a IT
asset management solution and to help the companies to store information about
the assets, locations, owners and costs.
Conclusion -
The success of the ITAM system is measured by savings and by the
prevention of the risk. ITAM system helps in budget planning, cost optimization
especialy IT cost optimization, decision-making, process improving, etc.
References
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Al Mourad, M. B., & Hussain, M. (2014). The Impact of Cloud Computing on ITIL Service Strategy Processes. International Journal of Computer Computing on ITIL Service Strategy Processes, 367-371.
- Al Mourad, M. B., & Johari, R. (2014). Resolution of Challenges That Are Facing Organizations before ITIL Implementation. International Journal of Future Computer and Communication, 210-215.
- Bona, A. (2013). ITAM Key Initiative Overview. Gartner.
- Gil-Gómez, H., & Oltra-Badenes, R. (2014). Service quality management based on the application of the ITIL standard. DYNA 81 (186), (pp. 51-56). Medellín.
- Hawlett Packard White Paper. (2011). Lifecycle asset tracking. Hawlett Packard.
- Hintsch, J., & Turowski, K. (2013). Towards Implementing IT Service Management in an ERP for the IT Service Industry. Working Conference on the Practice of Enterprise Modeling, (pp. 83-95). Riga.
- Shrestha, A., Cater-Steel, A., Tan, W.-G., & Toleman, M. (2012). A model to select processes for ITSM improvement. Australasian Conference on Information Systems, (pp. 1-10). Geelong.
- Tanovic, A., & Orucevic, F. (2012). Proposal of a new model for ITIL framework based on comparison with ISO/IEC 20000 standard. WSEAS TRANSACTIONS on SYSTEMS, 11(9), 489-505.
- Tanovic, A., Androulidakis, I., & Orucevic, F. (2012). Advantages of the new ITIL V3 model in the implementation of the IMS system. Recent Researches in Communications, Information Science and Education, 183-191.
- Verlaine, B., Jureta, I. J., & Faulkner, S. (2015). Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3. International Conference on Exploring Service Science 1.5 (IESS 2015), (pp. 1-34). Porto.
- White Paper. (2010). The Benefits of Combined IT Service Management and IT Asset Management. Quebec: Provance Technologies: Quebec: Provance Technologies.
- White Paper. (2012). Understand how IT asset management works for you. Hawlett Packard.
- Zhu, L., Song, M., & Song, J. (2009). ITIL-based IT Service Management Applied in Telecom Business Operation and Maintenance System. Proceedings of the Second Symposium International Computer Science and Computational Technology (pp. 243-246). Huangshan, China: International Computer Science and Computational Technology.
Abstract
References
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Adams, P. (2005). Update to the IT Asset Management Maturity Model. Gartner.
- Adams, P. (2014). Five Ways to Save Money and Reduce Risk With Your IT Asset Management Tools. Gartner.
- Agency Canadian International Development. (2010). Information Technology Asset Lifecycle Management. Canadian International Development Agency.
- Ahmad, N., & Shamsudin, Z. M. (2013). Systematic Approach to Successful Implementation of ITIL. Information Technology and Quantitative Management (pp. 237-244). Suzhou, China, 2013: ELSEVIER, Procedia Computer Science 17 (2013).
- Al Mourad, M. B., & Hussain, M. (2014). The Impact of Cloud Computing on ITIL Service Strategy Processes. International Journal of Computer Computing on ITIL Service Strategy Processes, 367-371.
- Al Mourad, M. B., & Johari, R. (2014). Resolution of Challenges That Are Facing Organizations before ITIL Implementation. International Journal of Future Computer and Communication, 210-215.
- Bona, A. (2013). ITAM Key Initiative Overview. Gartner.
- Gil-Gómez, H., & Oltra-Badenes, R. (2014). Service quality management based on the application of the ITIL standard. DYNA 81 (186), (pp. 51-56). Medellín.
- Hawlett Packard White Paper. (2011). Lifecycle asset tracking. Hawlett Packard.
- Hintsch, J., & Turowski, K. (2013). Towards Implementing IT Service Management in an ERP for the IT Service Industry. Working Conference on the Practice of Enterprise Modeling, (pp. 83-95). Riga.
- Shrestha, A., Cater-Steel, A., Tan, W.-G., & Toleman, M. (2012). A model to select processes for ITSM improvement. Australasian Conference on Information Systems, (pp. 1-10). Geelong.
- Tanovic, A., & Orucevic, F. (2012). Proposal of a new model for ITIL framework based on comparison with ISO/IEC 20000 standard. WSEAS TRANSACTIONS on SYSTEMS, 11(9), 489-505.
- Tanovic, A., Androulidakis, I., & Orucevic, F. (2012). Advantages of the new ITIL V3 model in the implementation of the IMS system. Recent Researches in Communications, Information Science and Education, 183-191.
- Verlaine, B., Jureta, I. J., & Faulkner, S. (2015). Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3. International Conference on Exploring Service Science 1.5 (IESS 2015), (pp. 1-34). Porto.
- White Paper. (2010). The Benefits of Combined IT Service Management and IT Asset Management. Quebec: Provance Technologies: Quebec: Provance Technologies.
- White Paper. (2012). Understand how IT asset management works for you. Hawlett Packard.
- Zhu, L., Song, M., & Song, J. (2009). ITIL-based IT Service Management Applied in Telecom Business Operation and Maintenance System. Proceedings of the Second Symposium International Computer Science and Computational Technology (pp. 243-246). Huangshan, China: International Computer Science and Computational Technology.
Details
| Journal Section | Articles |
|---|---|
| Authors | |
| Publication Date | June 30, 2017 |
| Published in Issue | Year 2017 |
Cite
Research Journal of Business and Management (RJBM) is a scientific, academic, double blind peer-reviewed, quarterly and open-access online journal. The journal publishes four issues a year. The issuing months are March, June, September and December. The publication languages of the Journal are English and Turkish. RJBM aims to provide a research source for all practitioners, policy makers, professionals and researchers working in all related areas of business, management and organizations. The editor in chief of RJBM invites all manuscripts that cover theoretical and/or applied researches on topics related to the interest areas of the Journal. RJBM publishes academic research studies only. RJBM charges no submission or publication fee.
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