MATURITY ASSESSMENT IN THE TECHNOLOGY BUSINESS WITHIN THE MCKINSEY’S 7S FRAMEWORK

Abstract

Purpose - In this study, it is aimed to evaluate the maturity of a technology firm under the Mckinsey’s 7s criteria.

Methodology - In this maturity assesstment the criteria and sub-criteria of the 7S's framework will be modelled in accordance with the Multi-Criteria-Decision-Making methodology. In this study, McKinsey’s 7S’s dimensions have been clustered with the digital transformation criteria. In this clustering, the weights of the criteria have been determined by using AHP method. Afterwards, a survey of company employees has been conducted to evaluate the maturity for business.

Findings- In the model digital transformation criteria were defined for business according to McKinsey’s 7S. Finally, the maturity of digital transformation of the enterprise has been determined.

Conclusion- The study provides a maturity assessment methodology which is an important part of digital transformation process. This is the first maturity assesstment study under the Mckinsey criteria in the literature.

Keywords

• maturity assesstment,McKinsey’s 7S,AHP,multicriteria decision making,technology firms

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