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TAKIMA DAYALI PERFORMANS DEĞERLENDİRME SİSTEMLERİ: ÖLÇEK GELİŞTİRME VE GEÇERLİLİĞİ

Year 2017, Volume: 6 Issue: 1, 30 - 55, 01.03.2017

Abstract

Bu
çalışmanın amacı takım üyelerinin takım temelli performans değerlendirme
sistemlerine ilişkin algılarını belirlemeye yönelik bir ölçek geliştirmektir.
Çalışmada nitel yöntemlerden mülakatın, nicel yöntemlerden ise anket
çalışmasının bir arada kullanıldığı karma yöntem uygulandı. Mülakat 22 takım
lideri ve üyesi, anket çalışması ise 397 takım üyesi ile yapıldı. Araştırma
kapsamına Kocaeli’nde faaliyet gösteren ve bilişim sektöründe yer alan ve takım
temelli performans değerlendirme sistemlerinin uygulandığı işletmeler dâhil
edildi. Nicel veriler SPSS 23.0 paket programı, nitel veriler ise içerik
analizi ile değerlendirildi. Çok-boyutlu olan ölçeğin psikometrik özelliklerini
belirlemek için tanımlayıcı istatistikler, madde toplam korelasyonu, içsel
tutarlılık, güvenilirlik ve açımlayıcı faktör analizi kullanıldı. Genel ölçeğin
iç tutarlılık güvenirliği 0.926 olarak belirlendi. Araştırma sonuçları
katılımcıların üyesi oldukları takımların performans değerlendirme sistemi ile
ilgili algılarının olumlu ancak orta düzeye yakın olduğunu göstermektedir. Buna
göre üyelerin en yüksek ücret ve ödül sistemleri algısına, en düşük ise adalet
algısına sahip oldukları tespit edildi. Araştırmanın bulguları, kısıtlamaları
ve gelecek araştırmalar için öneriler tartışıldı Sonuç olarak 5 boyut ve 69
maddeden oluşan ve kapsamlı bir nitelik taşıyan Takım Temelli Performans
Değerlendirme Sistemi (TTPDS) Ölçeğinin gelecek araştırmalarda kullanılması
önerilebilir.

References

  • BRANNICK, M. T. and PRINCE, C. (1997). An Overview of Team Performance Measurement, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (pp. 3-16). Mahwah, NJ: Erlbaum.
  • CHURCHILL, Jr. G. A. (1979). A Paradigm for Developing Better Measures of Marketing Constructs. Journal of Marketing Research, 16, 64-73.
  • DEVELLIS, R. F. (2003). Scale Development: Theory and Applications. (2nd ed.). Sage Publications, Thousand Oaks.
  • DICKINSON, T. L. and MCINTYRE, R. M. (1997). A Conceptual Framework for Teamwork Measurement, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (pp. 19-43). Mahwah, NJ: Erlbaum.
  • GORDON, J. (2002). A Perspective on Team Building. Journal of American Academy of Business, 2 (1), 185-188.
  • HALLAM, G. & CAMPBELL, D. (1997). The Measurement of Team Performance with a Standardized Survey, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (155-171). Mahwah, NJ: Erlbaum.
  • KILINÇ, T. and AKKAVUK, E., (2001), Takım Performansının Ölçümüne Metodolojik Bir Yaklaşım, Akdeniz İ.İ.B.F. Dergisi (2), 103-120.
  • LONDON, M. (2007). Performance Appraisal for Groups: Models and Methods for Assessing Group Processes and Outcomes for Development and Evaluation. Consulting Psychology Journal: Practice and Research, 59 (3), 175-188.
  • MALEC, J. F., ORSHER L. C, DUNN W. F, WIEGMANN D. A, RNOLD J. J, BROWN D. A. and PHATAK V. (2007). The Mayo High Performance Teamwork Scale: Reliability and Validity for Evaluating Key Crew Resource Management Skills. Simulation in Healthcare, 2 (1): 4-10.
  • MARGERISON, C. J. (2001). Team Competence. Team Performance Management: An International Journal, 7 (7/8), 117-122.
  • MARGERISON, C. J., MCCANN, D. and DAVIES, R. (1995). Focus on Team Appraisal. Team Performance Management: An International Journal, 1 (4), 13-18.
  • MURPHY, K. and CLEVELAND, J. N. (1995). Understanding Performance Appraisal: Social, Organizational, and Goal-based Perspectives, Thousand Oaks, CA: Sage.
  • PARASURAMAN, A., ZEITHAML, V.A. and BERRY, L. L. (1988). Servqual: A Multiple-item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64 (1), 12-40.
  • PULLANT, J. (2001). SPSS Survival Manual. A Step-By-Step Guide to Data Analyses Using SPSS For Windows. Philadelphia, PA: Open University Press.
  • REILLY, R.R. and MCGOURTY, J. (1998). Performance Appraisal in Team Settings, in Smither, J.W. (Eds.), Performance Appraisal: State of the Art in Practice. (pp. 244-277). San Francisco: Jossey-Bass.
  • ROSSITER, J. R. (2002). The C-OAR-SE Procedure for Scale Development in Marketing. International Journal of Research in Marketing, 19, 305-335.
  • ROWLAND, C. (2013). Managing Team Performance: Saying and Paying. International Journal of Organizational Analysis, 21 (1), 38-52.
  • SCOTT, S. G. and EINSTEIN, W. O. (2001), Strategic Performance Appraisal in Team-Based Organizations: One Size Does Not Fit All, Academy of Management Perspectives, 15 (2), 107-116.
  • SINGH, V. and SRIVASTASVA, U. R. (2016). Team Performance Scale for Hospitality Professionals. Journal of Psychosocial Research, 11 (1), 1-12.
  • THURSTON, P. W. and MCNALL, L. (2010). Justice Perceptions of Performance Appraisal Practices. Journal of Managerial Psychology, 25 (3), 201-228.
  • VALENTINE, M. A., NEMBHARD, I. M. and EDMONDSON, A. C. (2015). Measuring Teamwork in Health Care Settings: A Review of Survey Instruments. Medical Care, 53 (4), 16-30.

TEAM BASED PERFORMANCE APPRAISAL SYSTEMS: SCALE DEVELOPMENT AND VALIDATION

Year 2017, Volume: 6 Issue: 1, 30 - 55, 01.03.2017

Abstract

The
main aim of this study is to develop a scale to determine the team members’
perceptions on team based performance appraisal systems. An integrated
procedure combining interview as the qualitative method and questionnaire as
the quantitative method is applied in the study. Interview was carried among 22
team leaders and members, and questionnaire among 397 team members. Companies
that operate in the information sector, in Kocaeli, and apply team performance
appraisal systems have been included within the scope of research. Quantitative
data have been analysed with SPSS 23.0 packaged software and qualitative data
by content analysis. Descriptive statistics, item-total correlation, internal
consistency, reliability, and exploratory factor analysis have been used to
determine the psychometric features of this hyper dimensional scale. Internal
consistency reliability of the general scale has been determined as 0.926.
Research results show that participants’ perception of the performance
appraisal systems of their own teams is positive yet around the intermediate
level. According to this, it has been spotted that members’ perceptions are at
its highest on salary and promotion systems and at its lowest on justice
systems. Research findings, limitations, and suggestions for future researches
have also been discussed. As a result, consisting of 5 dimensions and 69 items,
Team Based Performance Appraisal Systems (TBPAS) Scale is suggestible to be
used in the future researches.

References

  • BRANNICK, M. T. and PRINCE, C. (1997). An Overview of Team Performance Measurement, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (pp. 3-16). Mahwah, NJ: Erlbaum.
  • CHURCHILL, Jr. G. A. (1979). A Paradigm for Developing Better Measures of Marketing Constructs. Journal of Marketing Research, 16, 64-73.
  • DEVELLIS, R. F. (2003). Scale Development: Theory and Applications. (2nd ed.). Sage Publications, Thousand Oaks.
  • DICKINSON, T. L. and MCINTYRE, R. M. (1997). A Conceptual Framework for Teamwork Measurement, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (pp. 19-43). Mahwah, NJ: Erlbaum.
  • GORDON, J. (2002). A Perspective on Team Building. Journal of American Academy of Business, 2 (1), 185-188.
  • HALLAM, G. & CAMPBELL, D. (1997). The Measurement of Team Performance with a Standardized Survey, in M. T. Brannick, E. Salas & C. Prince (Eds.), Team Performance Assessment and Measurement: Theory, Methods and Applications, (155-171). Mahwah, NJ: Erlbaum.
  • KILINÇ, T. and AKKAVUK, E., (2001), Takım Performansının Ölçümüne Metodolojik Bir Yaklaşım, Akdeniz İ.İ.B.F. Dergisi (2), 103-120.
  • LONDON, M. (2007). Performance Appraisal for Groups: Models and Methods for Assessing Group Processes and Outcomes for Development and Evaluation. Consulting Psychology Journal: Practice and Research, 59 (3), 175-188.
  • MALEC, J. F., ORSHER L. C, DUNN W. F, WIEGMANN D. A, RNOLD J. J, BROWN D. A. and PHATAK V. (2007). The Mayo High Performance Teamwork Scale: Reliability and Validity for Evaluating Key Crew Resource Management Skills. Simulation in Healthcare, 2 (1): 4-10.
  • MARGERISON, C. J. (2001). Team Competence. Team Performance Management: An International Journal, 7 (7/8), 117-122.
  • MARGERISON, C. J., MCCANN, D. and DAVIES, R. (1995). Focus on Team Appraisal. Team Performance Management: An International Journal, 1 (4), 13-18.
  • MURPHY, K. and CLEVELAND, J. N. (1995). Understanding Performance Appraisal: Social, Organizational, and Goal-based Perspectives, Thousand Oaks, CA: Sage.
  • PARASURAMAN, A., ZEITHAML, V.A. and BERRY, L. L. (1988). Servqual: A Multiple-item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64 (1), 12-40.
  • PULLANT, J. (2001). SPSS Survival Manual. A Step-By-Step Guide to Data Analyses Using SPSS For Windows. Philadelphia, PA: Open University Press.
  • REILLY, R.R. and MCGOURTY, J. (1998). Performance Appraisal in Team Settings, in Smither, J.W. (Eds.), Performance Appraisal: State of the Art in Practice. (pp. 244-277). San Francisco: Jossey-Bass.
  • ROSSITER, J. R. (2002). The C-OAR-SE Procedure for Scale Development in Marketing. International Journal of Research in Marketing, 19, 305-335.
  • ROWLAND, C. (2013). Managing Team Performance: Saying and Paying. International Journal of Organizational Analysis, 21 (1), 38-52.
  • SCOTT, S. G. and EINSTEIN, W. O. (2001), Strategic Performance Appraisal in Team-Based Organizations: One Size Does Not Fit All, Academy of Management Perspectives, 15 (2), 107-116.
  • SINGH, V. and SRIVASTASVA, U. R. (2016). Team Performance Scale for Hospitality Professionals. Journal of Psychosocial Research, 11 (1), 1-12.
  • THURSTON, P. W. and MCNALL, L. (2010). Justice Perceptions of Performance Appraisal Practices. Journal of Managerial Psychology, 25 (3), 201-228.
  • VALENTINE, M. A., NEMBHARD, I. M. and EDMONDSON, A. C. (2015). Measuring Teamwork in Health Care Settings: A Review of Survey Instruments. Medical Care, 53 (4), 16-30.
There are 21 citations in total.

Details

Subjects Economics
Journal Section Articles
Authors

Burçin Çetin Karabat

Şuayyip Çalış

Publication Date March 1, 2017
Published in Issue Year 2017 Volume: 6 Issue: 1

Cite

APA Çetin Karabat, B., & Çalış, Ş. (2017). TAKIMA DAYALI PERFORMANS DEĞERLENDİRME SİSTEMLERİ: ÖLÇEK GELİŞTİRME VE GEÇERLİLİĞİ. Sakarya İktisat Dergisi, 6(1), 30-55.