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A STUDY on the ADOPTION of E-PAYMENT SYSTEMS in INDIA: A LITERATURE REVIE

Year 2022, Volume: 2 Issue: 1, 1 - 12, 30.06.2022

Abstract

This paper aims a literature review on the adoption of e-payment systems in India. The literature analysis till April 2022 has been reviewed using different electronic databases such as ACM digital library, EBSCO, Emerald Insight, Google scholar, JSTOR, ProQuest, SAGE Journal, Science Direct (Elsevier), Springer link, Taylor and Francis online, Wiley online library, Websites. Reviewed past research papers and different websites many studies were conducted around the world by research scholars on the adoption of e-payment systems. This study mainly concentrated on the Indian perspective and the findings of all literature will be discussed in the full paper. The study result can be useful for future research on using qualitative data on the adoption of e-payment systems.

References

  • (n.d.). Retrieved from https://www.gktoday.in/topics/government-e-payments-adoption-ranking/.
  • Agrawal, M., & Bansal, A. (2018, April). A Review Study on Electronic Payment System. Prestige International Journal of Management and Research, 10(5), 5-14. Retrieved from https://www.proquest.com/scholarly-journals/review-study-on-electronic-payment-system/docview/2451863999/se-2?accountid=31708.
  • Ali, T., Ali, A. A., Ahmed, B. S., & Ali, A.B. (2019). An Analysis of the Factors Affecting Mobile Commerce Adoption in Developing Countries: Towards an Integrated Model. Review of International Business and Strategy, 29(3), 157-179. doi:10.1108/RIBS-10-2018-0092.
  • Anna, A., Yen, D. A., & Siti, A. T. (2016). Trust and Justice in the Adoption of a Welfare E-Payment System. Transforming Government: People, Process and Policy, 10 (3): 391-410. doi:10.1108/TG-09-2015-0037.
  • Awani, R. (2015, June 1). Factors Affecting Adoption of Internet Baking in Jordan: Chartered Accountant's Perspective, International Journal of Bank Marketing, 33(4), 510-529. Doi:10.1108/IJBM-03-2014-0043.
  • Barkhordari, M., Nourollah, Z., Mashayekhi, H., Mashayekhi, Y., & Ahangar, M. S. (2017). Factors Influencing Adoption of E-Payment: An Empirical Study on Iranian Customers, Information Systems and E-Business Management, 15(1): 89-116, Doi:10.1007/s10257-016-0311-1.
  • Bukvic, I. B. (2021, November 18-19). Adoption of Online Payments During the COVID-19 Pandemic, Economic and Social Development Book of Proceedings, 58-67, Retrieved from https://www.researchgate.net/profile/Samar-rahi/publication/356439767_IMPACT_OF_TRANSFORMATIONAL_LEADERSHIP_ON_INNOVATIVE_WORK_BEHAVIOR_THROUGH_LEADER-MEMBER_EXCHANGE_AND_PSYCHOLOGICAL_EMPOWERMENT_MODERATING_ROLE_OF_KNOWLEDGE_SHARING/links/619bc78a07be5f3.
  • Business Standard. (n.d.). Retrieved from https://www.business-standard.com/article/economy-policy/digital-payments-continue-to-grow-significant-growth-in-tier-ii-iii-towns-121080902026_1.html#:~:text=Digital%20transactions%20have%20grown%20by,the%20country%2C%20the%20report%20said.
  • Chun, K. L. (2015, December 10). Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model, E-Services Adoption: Processes by Firms in Developing Nations, 23B, 255-466, Doi:http://dx.doi.org/10.1108/S1069-09642015000023B003.
  • Dwight, V. D., Merl, H., & Juita-Elena(WIE), Y. (2013, June). Electronic Payments for State Taxes and Fees: Acceptance, Utilization, and Challenges. Public Performance & Management Review, 36(4), 616-636. Retrieved from https://www.jstor.rog/stable/23484742, 26.03.2022.
  • Emrah, O., Gizem, O. G., & Wajid, H. R. (2017). The determinants of electronic payment systems usage from consumers' perspective. Economic research, 30(1): 394-415. Doi:https://doi.org/10.1080/1331677X.2017.1305791.
  • Gao, L., & Waechter, K. A. (2017). Examining the Role of Initial Trust in User Adoption of Mobile Payment Services: An Empirical Investigation, Information Systems Frontiers, 19(3), 525-548, Doi:10.1007/s10796-015-9611-0.
  • Ghana, S. K., & Dr M., C. (2021). A Study on Users' Adoption of Electronic Payment System in India, Turkish Journal of Computer and Mathematics Education, 12(6), 2642-2649. Retrieved from https://turcomat.org/index.php/turkbilmat/article/view/5764.
  • Haryanti, T., & Subriadi, A. P. (2020). Factors and Theories for E-Commerce Adoption: A Literature Review, International Journal of Electronic Commerce Studies, 11(2), 87-106. doi:10.7903/ijecs.1910.
  • igi-global. (n.d.). Retrieved from https://www.igi-global.com/dictionary/electronic-payment-systems-in-electronic-commerce/49921. Investopedia (n.d.). Retrieved from https://www.investopedia.com/terms/b/barter.asp#:~:text=Bartering%20is%20the%20exchange%20of,estimates%20of%20prices%20and%20goods. Lin, C. & Nguyen, C. (2011). Exploring E-Payment Adoption in Vietnam and Taiwan. The Journal of Computer Information Systems, 51(4): 41-52.
  • Lin, W. R., Lin, C.-Y., & Ding, Y.-H. (2020, October 13). Factors Affecting the Behavioral Intention to Adopt Mobile Payment: An Empirical Study in Taiwan, Mathematics, 8(10): 1851, Doi:10.3390/math8101851.
  • Liu, Y., Wang, M., Huang, D., Huang, Q., Yang, H., & Li, Z. (2019). The impact of Mobility, Risk, and Cost on The Users' Intention to Adopt Mobile Payments, Information Systems and e-Business Management, 17(2), 319-342. doi:https://doi.org/10.1007/s10257-019-00449-0.
  • Liu, Z., Ben, S., & Zhang, R. (2019, April 24). Factors Affecting Consumers' Mobile Payment Behavior: a Meta-Analysis, Electronic Commerce Research, 19(3), 575-601. doi:https://doi.org/10.1007/s10660-019-09349-4.
  • Lyra.com. (n.d.). Retrieved from https://www.lyra.com/in/e-payments/#:~:text=They%20are%20also%20known%20as,transfers%20are%20also%20gaining%20popularity.
  • Mohamed Asmy, B. T., Anwar, B. P., Hassanudin, B. T., & Md Fouad, B. A. (2019). Factors Influencing Consumers' Adoption of Islamic Mobile Banking Services in Malaysia: An Approach of Partial Least Squares (PLS). Journal of Islamic Marketing, 10(4):1037-1056. doi:10.1108/JIMA-04-2018-0065.
  • Ogedebe, P. M., & Babatunde, P. J. (2012). E-payment Prospects and Challenges in Nigerian public sector. International Journal of Modern Engineering Research, 2(5), 3104-3106.
  • Putri, Y. E., Wiryono, S. K., Nainaggolan, Y. A., & Cahyono, T. D. (2019). Method of Payment adoption in Indonesia E-Commerce. The Asian Journal of Technology Management, 12(2): 94-102. doi:10.12695/ajtm.2019.
  • Rabaaí, A. A. & Zhu, X. (2021). Understanding The Determinants of Wearable Payment Adoption: An Empirical Study, Interdisciplinary Journal of Information, Knowledge, and Management, 16:173-211. Doi:10.28945/4746.
  • Securionpay. (n.d.). Retrieved from https://securionpay.com/blog/e-payment-system/. T., V. S., N., S., & M., S. P. (2016). Issues and Challenges of Electronic Payment Systems. International Journal of Innovative Research and Development, 5(2), 50-53. Retrieved from http://www.internationaljournalcorner.com/index.php/ijird_ojs/article/viewFile/135998/95121
  • Teoh, W. M.-Y., Chong, S. C., Lin, B., & Chua, J. W. (2013, March 14). Factors affecting consumers'perception of electronic payment: an empirical analysis. Internet Research, 23(4), 465-485. doi:10.1108/IntR-09-2012-0199.
  • Wikipedia. (n.d.). Retrieved from https://en.wikipedia.org/wiki/Online_banking#:~:text=Online%20banking%2C%20also%20known%20as,through%20the%20financial%20institution's%20website.
  • Yanuar, E. R., Imam, G., Agus, P., & Indira, J. (2018, December). Willingness to adopt an e-payment system to increase the effectiveness of the budget disbursement in the public sector in Indonesia. Journal of Business and Retail Management Research (JBRMR), 13(2). Retrieved from https://www.jbrmr.com/cdn/article_file/2018-12-07-11-58-05-AM.pdf.

HİNDİSTAN'DA E-ÖDEME SİSTEMLERİNİN KABUL EDİLMESİNE İLİŞKİN BİR ÇALIŞMA: LİTERATÜR TARAMASI

Year 2022, Volume: 2 Issue: 1, 1 - 12, 30.06.2022

Abstract

Bu makale Hindistan'da e-ödeme sistemlerinin benimsenmesine ilişkin bir literatür taramasını amaçlamaktadır. Nisan 2022'ye kadar olan literatür analizi, ACM dijital kütüphanesi, EBSCO, Emerald Insight, Google Scholar, JSTOR, ProQuest, SAGE Journal, Science Direct (Elsevier), Springer Link, Taylor and Francis online, Wiley online gibi farklı elektronik veritabanları kullanılarak incelenmiştir. kütüphane, Web siteleri. Geçmişteki araştırma makaleleri ve farklı web siteleri gözden geçirildiğinde, dünya çapında araştırma uzmanları tarafından e-ödeme sistemlerinin benimsenmesi konusunda birçok çalışma yapılmıştır. Bu çalışma esas olarak Hint perspektifine odaklanmıştır ve tüm literatürün bulguları tam makalede tartışılacaktır. Çalışma sonucu, e-ödeme sistemlerinin benimsenmesine ilişkin nitel verilerin kullanılmasına yönelik gelecekteki araştırmalar için faydalı olabilir.

References

  • (n.d.). Retrieved from https://www.gktoday.in/topics/government-e-payments-adoption-ranking/.
  • Agrawal, M., & Bansal, A. (2018, April). A Review Study on Electronic Payment System. Prestige International Journal of Management and Research, 10(5), 5-14. Retrieved from https://www.proquest.com/scholarly-journals/review-study-on-electronic-payment-system/docview/2451863999/se-2?accountid=31708.
  • Ali, T., Ali, A. A., Ahmed, B. S., & Ali, A.B. (2019). An Analysis of the Factors Affecting Mobile Commerce Adoption in Developing Countries: Towards an Integrated Model. Review of International Business and Strategy, 29(3), 157-179. doi:10.1108/RIBS-10-2018-0092.
  • Anna, A., Yen, D. A., & Siti, A. T. (2016). Trust and Justice in the Adoption of a Welfare E-Payment System. Transforming Government: People, Process and Policy, 10 (3): 391-410. doi:10.1108/TG-09-2015-0037.
  • Awani, R. (2015, June 1). Factors Affecting Adoption of Internet Baking in Jordan: Chartered Accountant's Perspective, International Journal of Bank Marketing, 33(4), 510-529. Doi:10.1108/IJBM-03-2014-0043.
  • Barkhordari, M., Nourollah, Z., Mashayekhi, H., Mashayekhi, Y., & Ahangar, M. S. (2017). Factors Influencing Adoption of E-Payment: An Empirical Study on Iranian Customers, Information Systems and E-Business Management, 15(1): 89-116, Doi:10.1007/s10257-016-0311-1.
  • Bukvic, I. B. (2021, November 18-19). Adoption of Online Payments During the COVID-19 Pandemic, Economic and Social Development Book of Proceedings, 58-67, Retrieved from https://www.researchgate.net/profile/Samar-rahi/publication/356439767_IMPACT_OF_TRANSFORMATIONAL_LEADERSHIP_ON_INNOVATIVE_WORK_BEHAVIOR_THROUGH_LEADER-MEMBER_EXCHANGE_AND_PSYCHOLOGICAL_EMPOWERMENT_MODERATING_ROLE_OF_KNOWLEDGE_SHARING/links/619bc78a07be5f3.
  • Business Standard. (n.d.). Retrieved from https://www.business-standard.com/article/economy-policy/digital-payments-continue-to-grow-significant-growth-in-tier-ii-iii-towns-121080902026_1.html#:~:text=Digital%20transactions%20have%20grown%20by,the%20country%2C%20the%20report%20said.
  • Chun, K. L. (2015, December 10). Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model, E-Services Adoption: Processes by Firms in Developing Nations, 23B, 255-466, Doi:http://dx.doi.org/10.1108/S1069-09642015000023B003.
  • Dwight, V. D., Merl, H., & Juita-Elena(WIE), Y. (2013, June). Electronic Payments for State Taxes and Fees: Acceptance, Utilization, and Challenges. Public Performance & Management Review, 36(4), 616-636. Retrieved from https://www.jstor.rog/stable/23484742, 26.03.2022.
  • Emrah, O., Gizem, O. G., & Wajid, H. R. (2017). The determinants of electronic payment systems usage from consumers' perspective. Economic research, 30(1): 394-415. Doi:https://doi.org/10.1080/1331677X.2017.1305791.
  • Gao, L., & Waechter, K. A. (2017). Examining the Role of Initial Trust in User Adoption of Mobile Payment Services: An Empirical Investigation, Information Systems Frontiers, 19(3), 525-548, Doi:10.1007/s10796-015-9611-0.
  • Ghana, S. K., & Dr M., C. (2021). A Study on Users' Adoption of Electronic Payment System in India, Turkish Journal of Computer and Mathematics Education, 12(6), 2642-2649. Retrieved from https://turcomat.org/index.php/turkbilmat/article/view/5764.
  • Haryanti, T., & Subriadi, A. P. (2020). Factors and Theories for E-Commerce Adoption: A Literature Review, International Journal of Electronic Commerce Studies, 11(2), 87-106. doi:10.7903/ijecs.1910.
  • igi-global. (n.d.). Retrieved from https://www.igi-global.com/dictionary/electronic-payment-systems-in-electronic-commerce/49921. Investopedia (n.d.). Retrieved from https://www.investopedia.com/terms/b/barter.asp#:~:text=Bartering%20is%20the%20exchange%20of,estimates%20of%20prices%20and%20goods. Lin, C. & Nguyen, C. (2011). Exploring E-Payment Adoption in Vietnam and Taiwan. The Journal of Computer Information Systems, 51(4): 41-52.
  • Lin, W. R., Lin, C.-Y., & Ding, Y.-H. (2020, October 13). Factors Affecting the Behavioral Intention to Adopt Mobile Payment: An Empirical Study in Taiwan, Mathematics, 8(10): 1851, Doi:10.3390/math8101851.
  • Liu, Y., Wang, M., Huang, D., Huang, Q., Yang, H., & Li, Z. (2019). The impact of Mobility, Risk, and Cost on The Users' Intention to Adopt Mobile Payments, Information Systems and e-Business Management, 17(2), 319-342. doi:https://doi.org/10.1007/s10257-019-00449-0.
  • Liu, Z., Ben, S., & Zhang, R. (2019, April 24). Factors Affecting Consumers' Mobile Payment Behavior: a Meta-Analysis, Electronic Commerce Research, 19(3), 575-601. doi:https://doi.org/10.1007/s10660-019-09349-4.
  • Lyra.com. (n.d.). Retrieved from https://www.lyra.com/in/e-payments/#:~:text=They%20are%20also%20known%20as,transfers%20are%20also%20gaining%20popularity.
  • Mohamed Asmy, B. T., Anwar, B. P., Hassanudin, B. T., & Md Fouad, B. A. (2019). Factors Influencing Consumers' Adoption of Islamic Mobile Banking Services in Malaysia: An Approach of Partial Least Squares (PLS). Journal of Islamic Marketing, 10(4):1037-1056. doi:10.1108/JIMA-04-2018-0065.
  • Ogedebe, P. M., & Babatunde, P. J. (2012). E-payment Prospects and Challenges in Nigerian public sector. International Journal of Modern Engineering Research, 2(5), 3104-3106.
  • Putri, Y. E., Wiryono, S. K., Nainaggolan, Y. A., & Cahyono, T. D. (2019). Method of Payment adoption in Indonesia E-Commerce. The Asian Journal of Technology Management, 12(2): 94-102. doi:10.12695/ajtm.2019.
  • Rabaaí, A. A. & Zhu, X. (2021). Understanding The Determinants of Wearable Payment Adoption: An Empirical Study, Interdisciplinary Journal of Information, Knowledge, and Management, 16:173-211. Doi:10.28945/4746.
  • Securionpay. (n.d.). Retrieved from https://securionpay.com/blog/e-payment-system/. T., V. S., N., S., & M., S. P. (2016). Issues and Challenges of Electronic Payment Systems. International Journal of Innovative Research and Development, 5(2), 50-53. Retrieved from http://www.internationaljournalcorner.com/index.php/ijird_ojs/article/viewFile/135998/95121
  • Teoh, W. M.-Y., Chong, S. C., Lin, B., & Chua, J. W. (2013, March 14). Factors affecting consumers'perception of electronic payment: an empirical analysis. Internet Research, 23(4), 465-485. doi:10.1108/IntR-09-2012-0199.
  • Wikipedia. (n.d.). Retrieved from https://en.wikipedia.org/wiki/Online_banking#:~:text=Online%20banking%2C%20also%20known%20as,through%20the%20financial%20institution's%20website.
  • Yanuar, E. R., Imam, G., Agus, P., & Indira, J. (2018, December). Willingness to adopt an e-payment system to increase the effectiveness of the budget disbursement in the public sector in Indonesia. Journal of Business and Retail Management Research (JBRMR), 13(2). Retrieved from https://www.jbrmr.com/cdn/article_file/2018-12-07-11-58-05-AM.pdf.
There are 27 citations in total.

Details

Primary Language English
Subjects E-State
Journal Section Research Articles
Authors

Nılamben Parmar This is me 0000-0002-6834-5254

Publication Date June 30, 2022
Submission Date May 28, 2022
Published in Issue Year 2022 Volume: 2 Issue: 1

Cite

APA Parmar, N. (2022). A STUDY on the ADOPTION of E-PAYMENT SYSTEMS in INDIA: A LITERATURE REVIE. Scientific Journal of Finance and Financial Law Studies, 2(1), 1-12.