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This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying

Year 2022, , 377 - 405, 19.08.2022
https://doi.org/10.30626/tesamakademi.1164103

Abstract

With the widespread use of the Internet, consumers began to shop online instead of traditional channels. Hence, compulsive buying becomes a more problematic behavior in this online milieu because online shopping offered compulsive consumers a very convenient environment in which whenever and whatever they want to buy. Although it is becoming an increasingly important issue, there is gap in the literature on compulsive buying online. The main purpose of this research is to determine whether impulse buying and hedonistic buying are among the explanatory factors of online compulsive buying under the thumb of the new age technologic, economic and social trends. This is causal research which employed a multiple regression model. A research company performed an online survey over two weeks and 601 surveys were accepted. The results of the research revealed that impulse and hedonic buying have explanatory power for online compulsive buying behavior. However, the role of impulse buying dimensions is more powerful than the role of hedonic buying dimensions on online compulsive buying. Managerial and other implications of the results are presented.

References

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  • Brougham, R.R., Jacobs Lawson, J.M., Hershey, D.A. and Trujillo, K.M. (2011). Who pays your debt? An important question for understanding compulsive buying among American college students. International Journal of Consumer Studies, 35, 79-85.
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  • Donthu, N. and Garcia, A. (1999). The internet shopper. Journal of Advertising Research, 39(3), 52-58.
  • Duroy, D., Gorse, P. and Lejoyeux, M. (2014). Characteristics of online compulsive buying in Parisian students. Addictive Behaviors, 39(12), 1827-1830.
  • Eren, S.S., Eroğlu, F. and Hacioglu, G. (2012). Compulsive buying tendencies through materialistic and hedonic values among college students in Turkey. Procedia Social and Behavioral Sciences, 58, 1370-1377.
  • Eslami, G. and Ghadrei, F. (2020). Investigating the effect of perceived stress on online compulsive buying through the mediating role of negative coping and the moderating role of self-esteem. New Marketing Research Journal, 3(38), 141-158.
  • Faber, R. J. and O’Guinn, T.C. (1992). A clinical screener for compulsive buying. Journal of Consumer Research, 19(3), 459-469.
  • George, D. and Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference. 11.0 Update, Fourth Ed. Boston: Allyn & Bacon.
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Bu Göz Kamaştırıcı Çanta Sadece Bir Tık Uzaklıkta! Sanal Kompulsif Satın Alma Üzerinde Anlık ve Hazcı Satın Alma Eğilimlerinin Etkisi

Year 2022, , 377 - 405, 19.08.2022
https://doi.org/10.30626/tesamakademi.1164103

Abstract

E-ticaretin yaygınlaşmasıyla tüketiciler artan bir şekilde geleneksel alışverişten sanal alışverişe kaymaya başladı. Böylece kompulsif satın alma bu sanal ortamda daha da sorunlu bir davranış haline geldi çünkü sanal alışveriş kompulsif tüketicilere istedikleri zaman istedikleri ürünü satın alabilecekleri çok uygun bir ortam sundu. Gittikçe daha da önemli bir konu haline gelmesine rağmen sanal kompulsif satın alma ile ilgili literatürde boşluklar mevcuttur. Bu çalışmanın temel amacı anlık/plansız ve hazcı satın alma eğilimlerinin sanal kompulsif satın alma için açıklayıcı güçlerinin olup olmadığını ortaya koymak, yeni çağın teknolojik, ekonomik ve sosyal trendleri bağlamında bu rollerin önemini tartışmaktır. Nedensel yapıya sahip çalışmada çoklu regresyon modeli oluşturulmuştur. Bir araştırma firması iki hafta süresince çevrimiçi anket çalışması yürütmüş, 601 tamamlanmış ve uygun anket analizler için kabul edilmiştir. Analiz sonuçları hem anlık hem de hazcı satın alma boyutlarının sanal kompulsif satın alma davranışı için açıklayıcı gücü olduğunu ortaya koyarken anlık satın alma boyutlarının daha güçlü etkisi olduğu bulunmuştur. Araştırma sonuçlarının yönetimle ilgili ve diğer uygulamaları sunulmuştur.

References

  • Akturan, U. (2010). Hedonik tüketim eğiliminin plansız satın alma eğilimi üzerindeki etkisinin belirlenmesi. Öneri, 9(33), 109-116.
  • Ali, A., Li, C., Hussian, A. and Bakhtawar. (2020). Hedonic shopping motivations and obsessive–compulsive buying on the internet. Global Business Review, 1-18. https://journals.sagepub.com/doi/pdf/10.1177/0972150920937535
  • Altunışık, R. and Çallı, L. (2004). Plansız alışveriş (impulse buying) ve hazcı tüketim davranışları üzerine bir araştırma: Satın alma karar sürecinde bilgi kullanımı. 3. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi, 25-26 Kasım, Eskişehir, 231-240.
  • Anand, T., Ramachandran, J., Sambasivan, M. and Batra, G.S. (2019). Impact of hedonic motivation on consumer satisfaction towards online shopping: Evidence from Malaysia. E-Service Journal, 11(1), 56-92.
  • Anderson, K.C., Knight, D.K., Pookulangara, S. and Josiam, B. (2014). Influence of hedonic and utilitarian motivations on retailer loyalty and purchase intention: A Facebook perspective. Journal of Retailing and Consumer Services, 21(5), 773-779.
  • Babin, B.J., Darden, W.R. and Griffin, M. (1994). Work and/or fun: Measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20(4), 644-656.
  • Balabanis, G. (2001). The relationship between lottery ticket and scratch-card buying behaviour, personality and other compulsive behaviors. Journal of Consumer Behavior, 2(1), 7-22.
  • Bhatia, V. (2019). Impact of fashion interest, materialism and internet addiction on e-compulsive buying behaviour of apparel. Journal of Global Fashion Marketing, 10(1), 66-80.
  • Bighiu, G., Manolica, A. and Roman, C.T. (2015). Compulsive buying behavior in internet. Procedia Economics and Finance, 20, 72-79.
  • Black, D.W., Repertinger, S., Gaffner, G. and Gabel, J. (1998). Family history and psychiatric comorbidity in persons with compulsive buying: Preliminary findings. The American Journal of Psychiatry, 155, 960-963.
  • Black, D.W., Belsare, G. and Schlosser, S. (1999). Clinical features, psychiatric comorbidity, and health-related quality of life in persons reporting compulsive computer use behavior. The Journal of Clinical Psychiatry, 60(12), 839-844.
  • Bridges, E. and Florsheim, R. (2008). Hedonic and utilitarian shopping goals: The online experience. Journal of Business Research, 61(4), 309-314.
  • Brougham, R.R., Jacobs Lawson, J.M., Hershey, D.A. and Trujillo, K.M. (2011). Who pays your debt? An important question for understanding compulsive buying among American college students. International Journal of Consumer Studies, 35, 79-85.
  • Brunelle, C. and Grossman, H. (2022). Predictors of online compulsive buying: The role of personality and mindfulness, Personality and Individual Differences. 185. Retreived from https://www.sciencedirect.com/science/article/abs/pii/S0191886921006164.
  • Chamberlain, S., Hill, D. and Shaw, D. (2018). Hedonism: A Phenomenological study of pleasure and pain in everyday ethical consumption. in Geuens, M., Pandelaere, M., Pham, M.T., and Vermeir, I. (Eds.) European Association for Consumer Research, Volume 11. http://www.acrwebsite.org/volumes/1700145/volumes/v11e/E-11.
  • Cobb, C.J. and Hoyer, W.D. (1986). Planned versus impulsive behavior. Journal of Retailing, 62(4), 384-409.
  • Darrat, A.A. (2016). Compulsive buying behavior: relationship with impulse buying and a proposed model of antecedents. in Obal M., Krey N., Bushardt C. (Eds.) Let’s get engaged! Crossing the threshold of marketing’s engagement era, Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham.
  • Darrat, A.A., Darrat, M.A. and Amyxi D. (2016). How impulse buying influences compulsive buying: The central role of consumer anxiety and escapism. Journal of Retailing and Consumer Services, 31, 103-108.
  • D’Astous, A., Maltais, J. and Roberge, C. (1990). Compulsive buying tendencies of adolescent consumers. Advances in Consumer Research, 17, 306-312.
  • Desarbo, W.S. and Edwards, E.A. (1996). Typologies of compulsive buying behavior: A constrained clusterwise regression approach. Journal of Consumer Psychology, 5(3), 231-262.
  • Dey, D.K. and Srivastava, A. (2017). Impulse buying intentions of young consumers from a hedonic shopping perspective. Journal of Indian Business Research, 9(4), 266-282.
  • Dittmar, H. (2004). Understanding and diagnosing compulsive buying. In R. H. Coombs (Ed.), Handbook of addictive disorders: A practical guide to diagnosis and treatment (pp. 411-450). Hoboken, NJ, US: John Wiley & Sons Inc.
  • Dittmar, H., Long, K. and Bond, R. (2007). When a better self is only a button click away: Associations between materialistic values, emotional and identity–related buying motives, and compulsive buying tendency online. Journal of Social and Clinical Psychology, 26(3), 34-361.
  • Donthu, N. and Garcia, A. (1999). The internet shopper. Journal of Advertising Research, 39(3), 52-58.
  • Duroy, D., Gorse, P. and Lejoyeux, M. (2014). Characteristics of online compulsive buying in Parisian students. Addictive Behaviors, 39(12), 1827-1830.
  • Eren, S.S., Eroğlu, F. and Hacioglu, G. (2012). Compulsive buying tendencies through materialistic and hedonic values among college students in Turkey. Procedia Social and Behavioral Sciences, 58, 1370-1377.
  • Eslami, G. and Ghadrei, F. (2020). Investigating the effect of perceived stress on online compulsive buying through the mediating role of negative coping and the moderating role of self-esteem. New Marketing Research Journal, 3(38), 141-158.
  • Faber, R. J. and O’Guinn, T.C. (1992). A clinical screener for compulsive buying. Journal of Consumer Research, 19(3), 459-469.
  • George, D. and Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference. 11.0 Update, Fourth Ed. Boston: Allyn & Bacon.
  • Goldsmith, T., and McElroy, S. (2000). Diagnosis, associated disorders, and drug treatment. In A.L. Benson (Ed.), I Shop, Therefore I Am: Compulsive Buying and the Search for Self, NY: Rowman & Littlefield, 217–241.
  • Gönüç, S. and Doğan Keskin, A. (2016). Online shopping addiction: Symptoms, causes and effects. Addicta: The Turkish Journal on Addiction, 3(3), 353-364.
  • Gupta, S. (2013). A literature review of compulsive buying – A marketing perspective. Journal of Applied Business and Economics, 14(1), 43-48.
  • Gültekin, B. and Özer, L. (2012). The influence of hedonic motives and browsing on impulse buying. Journal of Economics and Behavioral Studies, 4(3), 180-189.
  • Gwin, C.F., Roberts, J.A. and Martinez, C.R. (2005). Nature vs. nurture: The role of family in compulsive buying. Marketing Management Journal, 15(1), 95-107.
  • Hair, J.F. Jr., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998). Multivariate data analysis, 5th Ed., New Jersey: Prentice-Hall PTR.
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There are 88 citations in total.

Details

Primary Language English
Subjects Economics
Journal Section Articles
Authors

Ebru Bilgen Kocatürk This is me 0000-0001-9845-6871

Filiz Eroğlu This is me 0000-0002-3223-953X

Publication Date August 19, 2022
Published in Issue Year 2022

Cite

APA Bilgen Kocatürk, E., & Eroğlu, F. (2022). This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying. TESAM Akademi Dergisi, 9(2), 377-405. https://doi.org/10.30626/tesamakademi.1164103
AMA Bilgen Kocatürk E, Eroğlu F. This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying. TESAM Akademi Dergisi. August 2022;9(2):377-405. doi:10.30626/tesamakademi.1164103
Chicago Bilgen Kocatürk, Ebru, and Filiz Eroğlu. “This Gorgeous Bag Is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying”. TESAM Akademi Dergisi 9, no. 2 (August 2022): 377-405. https://doi.org/10.30626/tesamakademi.1164103.
EndNote Bilgen Kocatürk E, Eroğlu F (August 1, 2022) This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying. TESAM Akademi Dergisi 9 2 377–405.
IEEE E. Bilgen Kocatürk and F. Eroğlu, “This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying”, TESAM Akademi Dergisi, vol. 9, no. 2, pp. 377–405, 2022, doi: 10.30626/tesamakademi.1164103.
ISNAD Bilgen Kocatürk, Ebru - Eroğlu, Filiz. “This Gorgeous Bag Is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying”. TESAM Akademi Dergisi 9/2 (August 2022), 377-405. https://doi.org/10.30626/tesamakademi.1164103.
JAMA Bilgen Kocatürk E, Eroğlu F. This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying. TESAM Akademi Dergisi. 2022;9:377–405.
MLA Bilgen Kocatürk, Ebru and Filiz Eroğlu. “This Gorgeous Bag Is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying”. TESAM Akademi Dergisi, vol. 9, no. 2, 2022, pp. 377-05, doi:10.30626/tesamakademi.1164103.
Vancouver Bilgen Kocatürk E, Eroğlu F. This Gorgeous Bag is Just a Click Away! The Influence of Impulse and Hedonic Buying Tendencies on Online Compulsive Buying. TESAM Akademi Dergisi. 2022;9(2):377-405.