Humanistic Behavior Skills and Emotional Labor Behaviors in Patient Care of Intensive Care Nurses

Abstract

Purpose: This study investigated the relationship between humanistic behavior skills and emotional labor behaviors in patient care of intensive care nurses. Material and Methods: A descriptive cross-sectional and exploratory study. 232 intensive care nurses were included in the study. Data were collected using a Personal Information Form, the Humanistic Practice Ability of Nursing Scale (HPANS), and the Emotional Labor Scale for Nurses (ELS). This study adhered to the STROBE checklist for reporting. Results: The average age of intensive care nurses was 30.27±4.52, and 54.3% were female. The mean total score on the ELS was found to be 3.93±0.54. The mean scores for the superficial behavior, deep behavior, and sincere behavior sub-dimensions of this scale were found to be 3.92±0.63, 3.90±0.59, and 4.02±0.63, respectively. The mean score for the HPANS was determined to be 120.42±15.40. The mean scores for the sub-dimensions of this scale nursing communication skills, psychological adjustment skills, skills in applying ethical and legal issues, aesthetic nursing skills, and practical care skills were found to be 28.78±4.13, 16.04±2.69, 29.68±4.20, 11.92±1.96, and 33.98±4.68, respectively. A strong positive and statistically significant correlation (r=0.643; p=0.001) was found between the ELS and the HPANS. Conclusions: Intensive care nurses were found to have high emotional labor and humanistic behavior skills in nursing practice. Nurses were observed to exhibit the highest level of sincere behavior in patient care. It was determined that as the emotional labor behaviors of intensive care nurses increased, their humanistic behavior skills also increased. Care strategies that take into account emotional labor and humanistic behaviors should be developed to maximize individualized care practices in nurses.

Keywords

• care
• emotional labor
• humanistic care
• intensive care nurse

Ethical Statement

For this research, the necessary institutional permissions were obtained from the Sivas Cumhuriyet University Health Sciences Research Ethics Committee (Karar No: 2025-04/15 Tarih: 24.04.2025) and from the hospitals where the research was conducted (E-93596471-010.0.-577130 ve E-76728045-511.06.01.01-280080557). Nurses were informed about the research. Written and verbal consent was obtained from the nurses who agreed to participate in the research. The research was conducted in accordance with the principles of the Helsinki Declaration.

Thanks

I would like to thank the intensive care nurses who participated in the study.

Yoğun Bakım Hemşirelerinin Hasta Bakımında Hümanist Davranma Becerisi ile Duygusal Emek Davranışları

Abstract

Amaç: Bu çalışma, yoğun bakım hemşirelerinin hasta bakımında insancıl davranış becerileri ile duygusal emek davranışları arasındaki ilişkiyi araştırmıştır. Materyal ve Yöntemler: Tanımlayıcı kesitsel ve keşifsel bir çalışma. Çalışmaya 232 yoğun bakım hemşiresi dahil edilmiştir. Veriler, Kişisel Bilgi Formu, Hemşirelik Uygulamalarında Hümanist Davranma Becerisi Ölçeği (HDBÖ) ve Hemşireler için Duygusal Emek Ölçeği (DEÖ) kullanılarak toplanmıştır. Bu çalışma, raporlama için STROBE kontrol listesine uymuştur. Sonuçlar: Yoğun bakım hemşirelerinin ortalama yaşı 30,27±4,52 olup, %54,3'ü kadındır. DEÖ ortalama toplam puan 3,93±0,54 olarak bulunmuştur. Bu ölçeğin yüzeysel davranış, derin davranış ve samimi davranış alt boyutlarının ortalama puanları sırasıyla 3,92±0,63, 3,90±0,59 ve 4,02±0,63 olarak bulunmuştur. HDBÖ ortalama puanı 120,42±15,40 olarak belirlenmiştir. Bu ölçeğin alt boyutları olan hemşirelik iletişim becerileri, psikolojik uyum becerileri, etik ve yasal konuları uygulama becerileri, estetik hemşirelik becerileri ve pratik bakım becerileri için ortalama puanlar sırasıyla 28,78±4,13, 16,04±2,69, 29,68±4,20, 11,92±1,96 ve 33,98±4,68 olarak bulunmuştur. DEÖ ile HDBÖ arasında güçlü, pozitif ve istatistiksel olarak anlamlı bir korelasyon (r=0,643; p=0,001) bulunmuştur. Sonuçlar: Yoğun bakım hemşirelerinin hemşirelik uygulamalarında yüksek duygusal emek ve insancıl davranış becerilerine sahip oldukları bulunmuştur. Hemşirelerin hasta bakımında en yüksek düzeyde samimi davranış sergiledikleri gözlemlenmiştir. Yoğun bakım hemşirelerinin duygusal emek davranışları arttıkça, insancıl davranış becerilerinin de arttığı belirlenmiştir. Hemşirelerde bireyselleştirilmiş bakım uygulamalarını en üst düzeye çıkarmak için duygusal emeği ve insancıl davranışları dikkate alan bakım stratejileri geliştirilmelidir.

Keywords

• bakım
• duygusal emek
• hümanist bakım
• yoğun bakım hemşiresi

Ethical Statement

Araştırma için Sivas Cumhuriyet Üniversitesi Sağlık Bilimleri Araştırmalar Etik Kurulu’ndan (Karar No: 2025-04/15 Tarih: 24.04.2025), araştırmanın yürütüldüğü hastanelerden gerekli kurum izinleri (E-93596471-010.0.-577130 ve E-76728045-511.06.01.01-280080557) alınmıştır. Hemşirelere araştırma konusunda bilgi verilmiştir. Araştırmaya katılmayı kabul eden hemşirelerin yazılı ve sözlü onamları alınmıştır. Helsinki Deklerasyonu prensiplerine uygun hareket edilmiştir.

Thanks

Çalışmaya katılan yoğun bakım hemşirelerine teşekkür ederim.

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