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Organizational Culture and Its Impact In Improving The Performance of Employees

Year 2020, Volume: 8 Issue: 1, 63 - 92, 26.01.2020

Abstract

The aim of the study was to investigate the relationship between organizational culture and performance at The Libyan Iron and Steel Company.
The population of all the employees of General Administration of The Libyan Iron and Steel Company in 2018 was 500 people who the population of the whole number of all people were selected as a sample due to limitation. Of the 440 questionnaires that were distributed among employees, 400 usable questionnaires were obtained that the same number as the sample was taken in consideration.
To collect the data, the questionnaire of the performance management (Shahcheraghi, 2001), standard questionnaire of unlimited improvement (realized) were used. Pearson correlation coefficient was used to analyze the data. The results indicate that there is a significant positive relationship between performance management and unlimited improvement and its components (planning, standardizing, and improving the quality of work, relationship with customer, human resources development and maintenance policy.

References

  • Aarons, G. A., & Sawitzky, A. C. (2006). Organizational Culture And Climate and Mental Health Provider Attitudes Toward Evidence-Based Practice. Psychological Services, 3(1), 61. Acharya, B. (2010). Questionnaire Design. Paper Presented At The A Paper Prepared for A Training Workshop In Research Methodology Organised By Centre for Post Graduate Studies Nepal Engineering College In Collaboration With University Grant Commission Nepal, Pulchok, June. An, J.-Y., Yom, Y.-H., & Ruggiero, J. S. (2011). Organizational Culture, Quality Of Work Life, And Organizational Effectiveness In Korean University Hospitals. Journal of Transcultural Nursing, 22(1), 22-30. Andrew, D. P., Pedersen, P. M., & Mcevoy, C. D. (2011). Research Methods And Design In Sport Management: Human Kinetics. Ashkanasy, N. M., Broadfoot, L. E., & Falkus, S. A. (2000). Questionnaire Measures of Organizational Culture. Bambale, A. J. A. (2014). Research Methodological Techniques As A Model For Quantitative Studies In Social Sciences. British Journal Of Economics, Management & Trade, 4(6), 862-879. Barney, J. B. (1986). Organizational Culture: Can It Be A Source of Sustained Competitive Advantage? Academy of Management Review, 11(3), 656-665. Beugelsdijk, S., Koen, C. I., & Noorderhaven, N. G. (2006). Organizational Culture And Relationship Skills. Organization Studies, 27(6), 833-854. Boyce, A. S., Nieminen, L. R., Gillespie, M. A., Ryan, A. M., & Denison, D. R. (2015). Which Comes First, Organizational Culture Or Performance? A Longitudinal Study of Causal Priority With Automobile Dealerships. Journal of Organizational Behavior, 36(3), 339-359. Byles, C. M., Aupperle, K. E., & Arogyaswamy, B. (1991). Organizational Culture And Performance. Journal of Managerial Issues, 512-527. Colquitt, J., Lepine, J. A., Wesson, M. J., & Gellatly, I. R. (2011). Organizational Behavior: Improving Performance And Commitment In The Workplace: Mcgraw-Hill Irwin. Cotgrave, A., & Alkhaddar, R. (2006). Greening The Curricula Within Construction Programmes. Journal For Education In The Built Environment, 1(1), 3-29. Crook, C., & Garratt, D. (2005). The Positivist Paradigm In Contemporary Social Science Research. Research Methods In The Social Sciences, 207-214. Fadiya, O. O., Georgakis, P., & Chinyio, E. (2014). Quantitative Analysis Of The Sources Of Construction Waste. Journal Of Construction Engineering, 2014. George, R. P., Kruger, E., & Tennant, M. (2012). Qualitative Research And Dental Public Health. Indian Journal Of Dental Research, 23(1), 92. Goetsch, D. L., & Davis, S. B. (2014). Quality Management For Organizational Excellence: Pearson Upper Saddle River, NJ. Goodman, E. A., Zammuto, R. F., & Gifford, B. D. (2001). The Competing Values Framework: Understanding The Impact of Organizational Culture On The Quality Of Work Life. Organization Development Journal, 19(3), 58. Homburg, C., & Pflesser, C. (2000). A Multiple-Layer Model Of Market-Oriented Organizational Culture: Measurement Issues And Performance Outcomes. Journal of Marketing Research, 37(4), 449-462. Jaskyte, K. (2004). Transformational Leadership, Organizational Culture, And Innovativeness In Nonprofit Organizations. Nonprofit Management And Leadership, 15(2), 153-168. Jurkiewicz, C. L., & Giacalone, R. A. (2004). A Values Framework For Measuring The Impact Of Workplace Spirituality On Organizational Performance. Journal Of Business Ethics, 49(2), 129-142. Karadag, E. (2009). Spiritual Leadership And Organizational Culture: A Study Of Structural Equation Modeling. Educational Sciences: Theory And Practice, 9(3), 1391-1405. Kartal, Özge, O. Ay, & O. Küçük. (2017a). “Girişimci Sağlığı İle Girişimcilik Düzeyi İlişki: TR82 Bölgesinde Bir Uygulama”, III. Uluslararası Kafkasya Ortaasya Dış Ticaret ve Lojistik Kongresi, 19-21 Ekim 2017, Kastamonu Bildiri Özetleri Kitabı, s. 78. Kessler, R. C., Barber, C., Beck, A., Berglund, P., Cleary, P. D., Mckenas, D., Ustun, T. B. (2003). The World Health Organization Health And Work Performance Questionnaire (HPQ). Journal of Occupational And Environmental Medicine, 45(2), 156-174. Koopmans, L., Bernaards, C., Hildebrandt, V., Van Buuren, S., Van Der Beek, A. J., & De Vet, H. C. (2012). Development of An Individual Work Performance Questionnaire. International Journal of Productivity And Performance Management, 62(1), 6-28. Kotter, J. P. (2008). Corporate Culture And Performance: Simon And Schuster. Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational And Psychological Measurement, 30(3), 607-610. Küçük. (2011). “Toplam Kalite Yönetiminde Yeni Bir Uygulama: Snıırsız İyileşme”, 11. Ulusal Üretim Araştırmaları Sempozyumu, İstanbul,23-24 Haziran 2011. Küçük. (2016a). Girişimcilik ve Küçük İşletme Yönetimi, Seçkin Yayıncılık, Ankara, 2016. Küçük. (2016b). “Girişimci Sağlığı İle Girişimcilik Düzeyi Ve Girişimcilik Eğilimi İlişkisi: TR90’da Bir Küçük Sanayi Sitesi Uygulaması”, Uluslararası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, & Kocaman. (2014). “Müşteri Yönlülük, İnovasyon Yönlülük ve İşletme İlişkisi: Bir Uygulama”., The Journal of Academic Social Sciense Studies Internation Social Science, Doi Number:Http://Dx.Doiorg/10.9761/JASSSS2575, Number: 29, Autumn III (2014). Küçük, & Kocaman. (2016). “Lojistik Hizmet Performansının İşletme Performansı Üzerine Etkisi: Konaklama İşletmelerinde Bir Uygulama”, Uluslar Arası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, O. & Küçük, N. (2012). Sınırsız İyileşmenin Örgüt Performansına Etkisi:Bir Uygulama, 11. Ulusal İşletmecilik Kongresi, Konya, 10-12 Mayıs 2012. Küçük, Orhan, Serkan Dilek, Nurten Küçük, Neslişah Özdemir (2018) “Örgütsel Bağlılık Düzeyinin Çalışma Birimlerine Göre Farklılaşması: Örgütsel Bağlılıkta Taşra Sendromu Teorisi”, 7th International Conference on Business Administration (Icba), May 3-5, 2018, Canakkale, Turkey. ss. 162-167. Lavrakas, P. J. (2008). Encyclopedia of Survey Research Methods. Lee, I. (2009). Handbook of Research on Telecommunications Planning And Management For Business: Information Science Reference. Marcoulides, G. A., & Heck, R. H. (1993). Organizational Culture And Performance: Proposing And Testing A Model. Organization Science, 4(2), 209-225. Ogbonna, E., & Harris, L. C. (2000). Leadership Style, Organizational Culture And Performance: Empirical Evidence From UK Companies. International Journal Of Human Resource Management, 11(4), 766-788. Pfeffer, J. (2014). Business And The Spirit: Management Practices That Sustain Values Handbook of Workplace Spirituality And Organizational Performance (pp. 43-59): Routledge. Reigle, R. F. (2001). Measuring Organic and Mechanistic Cultures. Engineering Management Journal, 13(4), 3-8. Schein, E. H. (2010). Organizational Culture And Leadership (Vol. 2): John Wiley & Sons. Self, B., Roche, G., & Hill, N. (2007). Customer Satisfaction Measurement For ISO 9000: 2000: Taylor & Francis. Wachira, C. (2014). Factors Influencing Implementation Of Strategic Plan At The Kenya Revenue Authority. Unpublished MBA Thesis. Nairobi: University of Nairobi. Wagner III, W. E. (2016). Using IBM® SPSS® Statistics For Research Methods And Social Science Statistics: Sage Publications. Xenikou, A., & Furnham, A. (1996). A Correlational And Factor Analytic Study of Four Questionnaire Measures of Organizational Culture. Human Relations, 49(3), 349-371.

Örgüt Kültürü ve İşgören Performansının İyileştirilmesine Etkisi

Year 2020, Volume: 8 Issue: 1, 63 - 92, 26.01.2020

Abstract

Çalışmanın amacı, Libya Demir Çelik şirketi çalışanlarının örgüt kültürü ile performans arasındaki ilişkiyi araştırmaktır.
2018 yılında Libya Demir Çelik şirketinin Genel idaresindeki tüm çalışanların sayısı sınırlama nedeniyle tüm insanların tam sayısının nüfusu örnek olarak seçilen 500 kişiydi. Çalışanlar arasında dağıtılan 440 anketten, örneklemle aynı sayıda ele alınan 400 kullanılabilir anket elde edilmiştir.
Verileri toplamak için performans yönetimi anketi (Shahcheraghi, 2001), sınırsız iyileştirme standart anketi kullanılmıştır. Verilerin analizinde Pearson korelasyon katsayısı kullanılmıştır. Sonuçlar, performans yönetimi ile sınırsız iyileştirme ve bileşenleri olarak iş kalitesini planlama, standartlaştırma ve iyileştirme, müşteri ile ilişki, insan kaynakları geliştirme ve bakım politikası arasında olumlu ilişki olduğunu göstermektedir.

References

  • Aarons, G. A., & Sawitzky, A. C. (2006). Organizational Culture And Climate and Mental Health Provider Attitudes Toward Evidence-Based Practice. Psychological Services, 3(1), 61. Acharya, B. (2010). Questionnaire Design. Paper Presented At The A Paper Prepared for A Training Workshop In Research Methodology Organised By Centre for Post Graduate Studies Nepal Engineering College In Collaboration With University Grant Commission Nepal, Pulchok, June. An, J.-Y., Yom, Y.-H., & Ruggiero, J. S. (2011). Organizational Culture, Quality Of Work Life, And Organizational Effectiveness In Korean University Hospitals. Journal of Transcultural Nursing, 22(1), 22-30. Andrew, D. P., Pedersen, P. M., & Mcevoy, C. D. (2011). Research Methods And Design In Sport Management: Human Kinetics. Ashkanasy, N. M., Broadfoot, L. E., & Falkus, S. A. (2000). Questionnaire Measures of Organizational Culture. Bambale, A. J. A. (2014). Research Methodological Techniques As A Model For Quantitative Studies In Social Sciences. British Journal Of Economics, Management & Trade, 4(6), 862-879. Barney, J. B. (1986). Organizational Culture: Can It Be A Source of Sustained Competitive Advantage? Academy of Management Review, 11(3), 656-665. Beugelsdijk, S., Koen, C. I., & Noorderhaven, N. G. (2006). Organizational Culture And Relationship Skills. Organization Studies, 27(6), 833-854. Boyce, A. S., Nieminen, L. R., Gillespie, M. A., Ryan, A. M., & Denison, D. R. (2015). Which Comes First, Organizational Culture Or Performance? A Longitudinal Study of Causal Priority With Automobile Dealerships. Journal of Organizational Behavior, 36(3), 339-359. Byles, C. M., Aupperle, K. E., & Arogyaswamy, B. (1991). Organizational Culture And Performance. Journal of Managerial Issues, 512-527. Colquitt, J., Lepine, J. A., Wesson, M. J., & Gellatly, I. R. (2011). Organizational Behavior: Improving Performance And Commitment In The Workplace: Mcgraw-Hill Irwin. Cotgrave, A., & Alkhaddar, R. (2006). Greening The Curricula Within Construction Programmes. Journal For Education In The Built Environment, 1(1), 3-29. Crook, C., & Garratt, D. (2005). The Positivist Paradigm In Contemporary Social Science Research. Research Methods In The Social Sciences, 207-214. Fadiya, O. O., Georgakis, P., & Chinyio, E. (2014). Quantitative Analysis Of The Sources Of Construction Waste. Journal Of Construction Engineering, 2014. George, R. P., Kruger, E., & Tennant, M. (2012). Qualitative Research And Dental Public Health. Indian Journal Of Dental Research, 23(1), 92. Goetsch, D. L., & Davis, S. B. (2014). Quality Management For Organizational Excellence: Pearson Upper Saddle River, NJ. Goodman, E. A., Zammuto, R. F., & Gifford, B. D. (2001). The Competing Values Framework: Understanding The Impact of Organizational Culture On The Quality Of Work Life. Organization Development Journal, 19(3), 58. Homburg, C., & Pflesser, C. (2000). A Multiple-Layer Model Of Market-Oriented Organizational Culture: Measurement Issues And Performance Outcomes. Journal of Marketing Research, 37(4), 449-462. Jaskyte, K. (2004). Transformational Leadership, Organizational Culture, And Innovativeness In Nonprofit Organizations. Nonprofit Management And Leadership, 15(2), 153-168. Jurkiewicz, C. L., & Giacalone, R. A. (2004). A Values Framework For Measuring The Impact Of Workplace Spirituality On Organizational Performance. Journal Of Business Ethics, 49(2), 129-142. Karadag, E. (2009). Spiritual Leadership And Organizational Culture: A Study Of Structural Equation Modeling. Educational Sciences: Theory And Practice, 9(3), 1391-1405. Kartal, Özge, O. Ay, & O. Küçük. (2017a). “Girişimci Sağlığı İle Girişimcilik Düzeyi İlişki: TR82 Bölgesinde Bir Uygulama”, III. Uluslararası Kafkasya Ortaasya Dış Ticaret ve Lojistik Kongresi, 19-21 Ekim 2017, Kastamonu Bildiri Özetleri Kitabı, s. 78. Kessler, R. C., Barber, C., Beck, A., Berglund, P., Cleary, P. D., Mckenas, D., Ustun, T. B. (2003). The World Health Organization Health And Work Performance Questionnaire (HPQ). Journal of Occupational And Environmental Medicine, 45(2), 156-174. Koopmans, L., Bernaards, C., Hildebrandt, V., Van Buuren, S., Van Der Beek, A. J., & De Vet, H. C. (2012). Development of An Individual Work Performance Questionnaire. International Journal of Productivity And Performance Management, 62(1), 6-28. Kotter, J. P. (2008). Corporate Culture And Performance: Simon And Schuster. Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational And Psychological Measurement, 30(3), 607-610. Küçük. (2011). “Toplam Kalite Yönetiminde Yeni Bir Uygulama: Snıırsız İyileşme”, 11. Ulusal Üretim Araştırmaları Sempozyumu, İstanbul,23-24 Haziran 2011. Küçük. (2016a). Girişimcilik ve Küçük İşletme Yönetimi, Seçkin Yayıncılık, Ankara, 2016. Küçük. (2016b). “Girişimci Sağlığı İle Girişimcilik Düzeyi Ve Girişimcilik Eğilimi İlişkisi: TR90’da Bir Küçük Sanayi Sitesi Uygulaması”, Uluslararası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, & Kocaman. (2014). “Müşteri Yönlülük, İnovasyon Yönlülük ve İşletme İlişkisi: Bir Uygulama”., The Journal of Academic Social Sciense Studies Internation Social Science, Doi Number:Http://Dx.Doiorg/10.9761/JASSSS2575, Number: 29, Autumn III (2014). Küçük, & Kocaman. (2016). “Lojistik Hizmet Performansının İşletme Performansı Üzerine Etkisi: Konaklama İşletmelerinde Bir Uygulama”, Uluslar Arası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, O. & Küçük, N. (2012). Sınırsız İyileşmenin Örgüt Performansına Etkisi:Bir Uygulama, 11. Ulusal İşletmecilik Kongresi, Konya, 10-12 Mayıs 2012. Küçük, Orhan, Serkan Dilek, Nurten Küçük, Neslişah Özdemir (2018) “Örgütsel Bağlılık Düzeyinin Çalışma Birimlerine Göre Farklılaşması: Örgütsel Bağlılıkta Taşra Sendromu Teorisi”, 7th International Conference on Business Administration (Icba), May 3-5, 2018, Canakkale, Turkey. ss. 162-167. Lavrakas, P. J. (2008). Encyclopedia of Survey Research Methods. Lee, I. (2009). Handbook of Research on Telecommunications Planning And Management For Business: Information Science Reference. Marcoulides, G. A., & Heck, R. H. (1993). Organizational Culture And Performance: Proposing And Testing A Model. Organization Science, 4(2), 209-225. Ogbonna, E., & Harris, L. C. (2000). Leadership Style, Organizational Culture And Performance: Empirical Evidence From UK Companies. International Journal Of Human Resource Management, 11(4), 766-788. Pfeffer, J. (2014). Business And The Spirit: Management Practices That Sustain Values Handbook of Workplace Spirituality And Organizational Performance (pp. 43-59): Routledge. Reigle, R. F. (2001). Measuring Organic and Mechanistic Cultures. Engineering Management Journal, 13(4), 3-8. Schein, E. H. (2010). Organizational Culture And Leadership (Vol. 2): John Wiley & Sons. Self, B., Roche, G., & Hill, N. (2007). Customer Satisfaction Measurement For ISO 9000: 2000: Taylor & Francis. Wachira, C. (2014). Factors Influencing Implementation Of Strategic Plan At The Kenya Revenue Authority. Unpublished MBA Thesis. Nairobi: University of Nairobi. Wagner III, W. E. (2016). Using IBM® SPSS® Statistics For Research Methods And Social Science Statistics: Sage Publications. Xenikou, A., & Furnham, A. (1996). A Correlational And Factor Analytic Study of Four Questionnaire Measures of Organizational Culture. Human Relations, 49(3), 349-371.
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Details

Primary Language English
Journal Section Makaleler
Authors

Muftah Omran Ali This is me 0000-0002-2556-7121

Publication Date January 26, 2020
Submission Date April 30, 2018
Published in Issue Year 2020 Volume: 8 Issue: 1

Cite

APA Ali, M. O. (2020). Organizational Culture and Its Impact In Improving The Performance of Employees. The International New Issues in Social Sciences, 8(1), 63-92.

The International New Issues in Social Sciences, is international, Scientific, peer-reviewed Journal.
Tini-SOS journal is to evaluate scientific articles in the field of social sciences, especially based on field studies structured in accordance with scientific criteria, and conducts studies to publish studies that provide appropriate measures.