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The Impact of Information Technology on The Human Resources Management Performance

Year 2020, Volume: 8 Issue: 1, 169 - 198, 26.01.2020

Abstract

The current study has focused on two variables, which are technology variable and human resource management (HRM) variabe that includes sub-variablesthat areemployment and selection, training and development, motivation andmanagingemployeerelationsemployment. Therefore, the aims of the current study is to show the impact of information technology applications on the human resource management functions including employment and selection, training and development, motivation andmanagingemployeerelationsemployment.
The methodolgy partcomprises a number of steps. The first step was taking a sample of employees from the Zitouna University to collect data via a questionnaire regarding the impact of technology on the human resources management.
The results showed that there is a positive impact of the utilization of the contribution of information technology on the human resource management practices including employment, training and development, motivation, selection and managing employee relations.

References

  • Al-Alwani, A. E. S. (2005). Barriers to Integrating Information Technology in Saudi Arabia Science Education. Anderson, N. (2003). Applicant and Recruiter Reactions to New Technology İn Selection: A Critical Review and Agenda for Future Research. International Journal of Selection and Assessment, 11(2‐3), 121-136. Behara, S. R. (2012). Text on Retail Management: Laxmi Book Publication. Bilbao-Osorio, B., Dutta, S., & Lanvin, B. (2013). The Global Information Technology Report 2013. Paper Presented at the World Economic Forum. Bondarouk, T. V., & Ruël, H. J. (2008). HRM Systems for Successful İnformation Technology Implementation: Evidence From Three Case Studies. European Management Journal, 26(3), 153-165. Broderick, R., & Boudreau, J. W. (1992). Human Resource Management, Information Technology, And The Competitive Edge. Academy of Management Perspectives, 6(2), 7-17. Collins, C. J., & Smith, K. G. (2006). Knowledge exchange and combination: The Role of Human Resource Practices in The Performance of High-Technology Firms, Academy of Management Journal, 49(3), 544-560. Crook, C., & Garratt, D. (2005). The Positivist Paradigm in Contemporary Social Science Research, Research Methods In The Social Sciences, 207-214. Culler, S. D., Atherly, A., Walczak, S., Davis, A., Hawley, J. N., Rask, K. J., Thorpe, K. E. (2006). Urban‐rural Differences in The Availability of Hospital Information Technology Applications: A Survey of Georgia Hospitals. The Journal of Rural Health, 22(3), 242-247. De Leenheer, P., Christiaens, S., & Meersman, R. (2010). Business Semantics Management: A Case Study for Competency-Centric HRM, Computers İn Industry, 61(8), 760-775. Engle, R. L., & Barnes, M. L. (2000). Sales Force Automation Usage, Effectiveness, And Cost-Benefit in Germany, England and the United States. Journal of Business & Industrial Marketing, 15(4), 216-241. Esen, M., & Özbağ, G. K. (2014). An Investigation of The Effects of Organizational Readiness on Technology Acceptance in e-HRM Applications. International Journal of Human Resource Studies, 4(1), 232. Fulmer, I. S., Gerhart, B., & Scott, K. S. (2003). Are The 100 Best Better? An Empirical Investigation of The Relationship Between Being A “Great Place To Work” and Firm Performance, Personnel Psychology, 56(4), 965-993. Galhena, B. L. (2015). E-Hrm Adoptıon Behavıour: Dıffusıon of Innovatıon Theory (Doı) Perspectıve. Paper Presented at The 8th Annual Conference of The Euromed Academy of Business. Ghazzawi, K., Al-Khoury, P., & Saman, J. (2014). The Effect of İmplementing Technology In Hrm on The Level of Employee Motivation, Human Resource Management Research, 4(2), 33-39. Goldstein, I. L., & Ford, J. K. (2002). Training in Organizations: Needs Assessment, Development, And evaluation: Wadsworth/Thomson Learning. Hooge Venterink, J. (2017). Practical future developments in e-HRM, HR SSC's and Employee Involvement. University of Twente. Küçük, Orhan (2016) Bilimsel Araştırma Yöntemleri, Ekin Yayınevi, Bursa. Küçük, Orhan (2011) Toplam Kalite Yönetimi, Seçkin Yayıncılık, Ankara. Küçük, Orhan (2011) “Toplam Kalite Yönetiminde Yeni Bir Uygulama: Sınırsız İyileşme”, 11. Ulusal Üretim Araştırmaları Sempozyumu, İstanbul, 23-24 Haziran 2011. Küçük, Orhan. (2016) “Girişimci Sağlığı İle Girişimcilik Düzeyi ve Girişimcilik Eğilimi İlişkisi: TR90’da Bir Küçük Sanayi Sitesi Uygulaması”, Uluslararası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, Orhan & Nurten Küçük. (2012) Sınırsız İyileşmenin Örgüt Performansına Etkisi:Bir Uygulama, 11. Ulusal İşletmecilik Kongresi, Konya, 10-12 Mayıs 2012. Lee, C.-C., Cheng, H. K., & Cheng, H.-H. (2007). An Empirical Study of Mobile Commerce in Insurance Industry: Task–Technology Fit and İndividual Differences. Decision Support Systems, 43(1), 95-110. Lewis, J. (2016). How Does Technology Impact HR Practices? Retrieved March 10, 2016. Li, Y., Zhao, Y., & Liu, Y. (2006). The Relationship Between HRM, Technology Inovation and Performance in China. International journal of manpower, 27(7), 679-697. Loosemore, M., Dainty, A., & Lingard, H. (2003). Human Resource Management in Construction Projects: Strategic and Operational Approaches: CRC Press. Maskudi, M. (2014). The Mediating Effect of High Performance Work Systems in the Organizational Culture and Information Technology Towards Managerial Performance (a Study at Cooperative in Semarang City, Province of Central Java, Indonesia), 9(18). Mathis, R. L., & Jackson, J. H. (2010). Human Resource Management: Cengage Learning. Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2016). Human Resource Management: Cengage Learning. Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2010). Loose Leaf Fundamentals of Human Resource Management with Connect Plus: McGraw-Hill Education. O'Brien, J. A. (2004). Management Informatıon Systems W/E-Tutor &: McGraw-Hill. Ömer, F. Ü. (2012). The Impact of Information Technology on Human Resource Practices and Competencies. 3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo. Orfanidou, E., Woll, B., & Morgan, G. (2014). Research Methods in Sign Language Studies: A Practical Guide: John Wiley & Sons. Orlikowski, W. J., & Baroudi, J. J. (1991). Studying Information Technology in Organizations: Research Approaches and Assumptions, Information Systems Research, 2(1), 1-28. Özge, K., ve, O. Ay, & O. Küçük. (2017). “Girişimci Sağlığı İle Girişimcilik Düzeyi İlişki: TR82 Bölgesinde Bir Uygulama”, III. Uluslararası Kafkasya Ortaasya Dış Ticaret ve Lojistik Kongresi, 19-21 Ekim 2017, Kastamonu Bildiri Özetleri Kitabı, s. 78. Ramsay, H., Scholarios, D., & Harley, B. (2000). Employees and High‐Performance Work Systems: Testing Inside The Black Box, British Journal of Industrial Relations, 38(4), 501-531. Shaw, K. (2002). By what means does information technology affect employment and wages? A: Nathalie Greenan, Yannick L’horty, Jacques Mairesse (editors). Productivity, Inequality, and the Digital Economy. A Transatlantic Perspective. Cambridge (Massachusetts): The MIT Press. Pàg, 229-267. Snellen, I. T. M. (2012). Human Resource Management in the Information Age. Public Administration in the Information Age: Revisited, 19, 252. Soliman, F., & Spooner, K. (2000). Strategies for Implementing Knowledge Management: Role of Human Resources Management, Journal of Knowledge Management, 4(4), 337-345. Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The Influence of Technology on The Future of Human Resource Management, Human Resource Management Review, 25(2), 216-231.

Bilgi Teknolojisinin İnsan Kaynakları Yönetimi Performansına Etkisi

Year 2020, Volume: 8 Issue: 1, 169 - 198, 26.01.2020

Abstract

Bu çalışma, istihdam ve seçim, eğitim ve gelişim, motivasyon ve yönetim çalışanların istihdam edilmesi gibi alt değişkenleri içeren teknoloji değişkeni ve insan kaynakları yönetimi (İKY) değişkenleri olmak üzere iki değişkene odaklanmıştır. Bu nedenle, bu çalışmanın amacı, bilgi teknolojisi uygulamalarının istihdam ve seçim, eğitim ve gelişim, motivasyon ve çalışan istihdam yönetimi gibi insan kaynakları yönetimi işlevleri üzerindeki etkisini göstermektir.
Metodoji bir dizi adımı içerir. İlk adımda, teknolojinin insan kaynakları yönetimi üzerindeki etkisine ilişkin bir anket aracılığıyla veri toplamak için Zitouna Üniversitesi'nden bir çalışan örneği alınmıştır.
Sonuçlar, bilgi teknolojisinin istihdam, eğitim ve gelişim, motivasyon, seçim ve çalışan ilişkilerinin yönetilmesi gibi insan kaynakları yönetimi uygulamalarına katkısının kullanılmasının olumlu bir etkisi olduğunu göstermiştir.

References

  • Al-Alwani, A. E. S. (2005). Barriers to Integrating Information Technology in Saudi Arabia Science Education. Anderson, N. (2003). Applicant and Recruiter Reactions to New Technology İn Selection: A Critical Review and Agenda for Future Research. International Journal of Selection and Assessment, 11(2‐3), 121-136. Behara, S. R. (2012). Text on Retail Management: Laxmi Book Publication. Bilbao-Osorio, B., Dutta, S., & Lanvin, B. (2013). The Global Information Technology Report 2013. Paper Presented at the World Economic Forum. Bondarouk, T. V., & Ruël, H. J. (2008). HRM Systems for Successful İnformation Technology Implementation: Evidence From Three Case Studies. European Management Journal, 26(3), 153-165. Broderick, R., & Boudreau, J. W. (1992). Human Resource Management, Information Technology, And The Competitive Edge. Academy of Management Perspectives, 6(2), 7-17. Collins, C. J., & Smith, K. G. (2006). Knowledge exchange and combination: The Role of Human Resource Practices in The Performance of High-Technology Firms, Academy of Management Journal, 49(3), 544-560. Crook, C., & Garratt, D. (2005). The Positivist Paradigm in Contemporary Social Science Research, Research Methods In The Social Sciences, 207-214. Culler, S. D., Atherly, A., Walczak, S., Davis, A., Hawley, J. N., Rask, K. J., Thorpe, K. E. (2006). Urban‐rural Differences in The Availability of Hospital Information Technology Applications: A Survey of Georgia Hospitals. The Journal of Rural Health, 22(3), 242-247. De Leenheer, P., Christiaens, S., & Meersman, R. (2010). Business Semantics Management: A Case Study for Competency-Centric HRM, Computers İn Industry, 61(8), 760-775. Engle, R. L., & Barnes, M. L. (2000). Sales Force Automation Usage, Effectiveness, And Cost-Benefit in Germany, England and the United States. Journal of Business & Industrial Marketing, 15(4), 216-241. Esen, M., & Özbağ, G. K. (2014). An Investigation of The Effects of Organizational Readiness on Technology Acceptance in e-HRM Applications. International Journal of Human Resource Studies, 4(1), 232. Fulmer, I. S., Gerhart, B., & Scott, K. S. (2003). Are The 100 Best Better? An Empirical Investigation of The Relationship Between Being A “Great Place To Work” and Firm Performance, Personnel Psychology, 56(4), 965-993. Galhena, B. L. (2015). E-Hrm Adoptıon Behavıour: Dıffusıon of Innovatıon Theory (Doı) Perspectıve. Paper Presented at The 8th Annual Conference of The Euromed Academy of Business. Ghazzawi, K., Al-Khoury, P., & Saman, J. (2014). The Effect of İmplementing Technology In Hrm on The Level of Employee Motivation, Human Resource Management Research, 4(2), 33-39. Goldstein, I. L., & Ford, J. K. (2002). Training in Organizations: Needs Assessment, Development, And evaluation: Wadsworth/Thomson Learning. Hooge Venterink, J. (2017). Practical future developments in e-HRM, HR SSC's and Employee Involvement. University of Twente. Küçük, Orhan (2016) Bilimsel Araştırma Yöntemleri, Ekin Yayınevi, Bursa. Küçük, Orhan (2011) Toplam Kalite Yönetimi, Seçkin Yayıncılık, Ankara. Küçük, Orhan (2011) “Toplam Kalite Yönetiminde Yeni Bir Uygulama: Sınırsız İyileşme”, 11. Ulusal Üretim Araştırmaları Sempozyumu, İstanbul, 23-24 Haziran 2011. Küçük, Orhan. (2016) “Girişimci Sağlığı İle Girişimcilik Düzeyi ve Girişimcilik Eğilimi İlişkisi: TR90’da Bir Küçük Sanayi Sitesi Uygulaması”, Uluslararası Katılımlı 16. Üretim Araştırmaları Sempozyumu, İstanbul Teknik Üniversitesi, İstanbul, 12-14 Ekim 2016. Küçük, Orhan & Nurten Küçük. (2012) Sınırsız İyileşmenin Örgüt Performansına Etkisi:Bir Uygulama, 11. Ulusal İşletmecilik Kongresi, Konya, 10-12 Mayıs 2012. Lee, C.-C., Cheng, H. K., & Cheng, H.-H. (2007). An Empirical Study of Mobile Commerce in Insurance Industry: Task–Technology Fit and İndividual Differences. Decision Support Systems, 43(1), 95-110. Lewis, J. (2016). How Does Technology Impact HR Practices? Retrieved March 10, 2016. Li, Y., Zhao, Y., & Liu, Y. (2006). The Relationship Between HRM, Technology Inovation and Performance in China. International journal of manpower, 27(7), 679-697. Loosemore, M., Dainty, A., & Lingard, H. (2003). Human Resource Management in Construction Projects: Strategic and Operational Approaches: CRC Press. Maskudi, M. (2014). The Mediating Effect of High Performance Work Systems in the Organizational Culture and Information Technology Towards Managerial Performance (a Study at Cooperative in Semarang City, Province of Central Java, Indonesia), 9(18). Mathis, R. L., & Jackson, J. H. (2010). Human Resource Management: Cengage Learning. Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2016). Human Resource Management: Cengage Learning. Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2010). Loose Leaf Fundamentals of Human Resource Management with Connect Plus: McGraw-Hill Education. O'Brien, J. A. (2004). Management Informatıon Systems W/E-Tutor &: McGraw-Hill. Ömer, F. Ü. (2012). The Impact of Information Technology on Human Resource Practices and Competencies. 3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo. Orfanidou, E., Woll, B., & Morgan, G. (2014). Research Methods in Sign Language Studies: A Practical Guide: John Wiley & Sons. Orlikowski, W. J., & Baroudi, J. J. (1991). Studying Information Technology in Organizations: Research Approaches and Assumptions, Information Systems Research, 2(1), 1-28. Özge, K., ve, O. Ay, & O. Küçük. (2017). “Girişimci Sağlığı İle Girişimcilik Düzeyi İlişki: TR82 Bölgesinde Bir Uygulama”, III. Uluslararası Kafkasya Ortaasya Dış Ticaret ve Lojistik Kongresi, 19-21 Ekim 2017, Kastamonu Bildiri Özetleri Kitabı, s. 78. Ramsay, H., Scholarios, D., & Harley, B. (2000). Employees and High‐Performance Work Systems: Testing Inside The Black Box, British Journal of Industrial Relations, 38(4), 501-531. Shaw, K. (2002). By what means does information technology affect employment and wages? A: Nathalie Greenan, Yannick L’horty, Jacques Mairesse (editors). Productivity, Inequality, and the Digital Economy. A Transatlantic Perspective. Cambridge (Massachusetts): The MIT Press. Pàg, 229-267. Snellen, I. T. M. (2012). Human Resource Management in the Information Age. Public Administration in the Information Age: Revisited, 19, 252. Soliman, F., & Spooner, K. (2000). Strategies for Implementing Knowledge Management: Role of Human Resources Management, Journal of Knowledge Management, 4(4), 337-345. Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The Influence of Technology on The Future of Human Resource Management, Human Resource Management Review, 25(2), 216-231.
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Details

Primary Language English
Journal Section Makaleler
Authors

Talal Ali Abdulrraziq This is me 0000-0003-1951-3538

Publication Date January 26, 2020
Submission Date May 3, 2019
Published in Issue Year 2020 Volume: 8 Issue: 1

Cite

APA Abdulrraziq, T. A. (2020). The Impact of Information Technology on The Human Resources Management Performance. The International New Issues in Social Sciences, 8(1), 169-198.

The International New Issues in Social Sciences, is international, Scientific, peer-reviewed Journal.
Tini-SOS journal is to evaluate scientific articles in the field of social sciences, especially based on field studies structured in accordance with scientific criteria, and conducts studies to publish studies that provide appropriate measures.