Abstract
Organizations both in the private and public sectors across the globe rely on their workforce for optimum productivity which will, in turn, result in organizational efficiency. In the present case, the need for ensuring employee job satisfaction becomes a matter of necessity for every organization. Nevertheless, studies have been showed by numerous researchers and scholars in this area; there is however the need to conduct more studies on job satisfaction and performance of an employee since the employees is believed to be an indispensable part of an organization. Consequently, these study objectives to inspect the relationship between job satisfaction and employees’ performance in the Libyan banking sector. Dissatisfaction is believed to be one of the main factors that demotivate and demoralize employees in the workplace which can result in lower productivity thereby affecting the overall performance of the organization. Consequently, an aggregate of one hundred and twenty questionnaires was distributed staff of banks based on systematic random sampling and data collected is analyzed using the Statistical Package for Social Sciences (SPSS). The outcome of the analysis depicts that there is a positive and significant relationship between job satisfaction and employee performance in the Libyan banking sector. The study will serve as a policy guide to the management of the Libyan banking sector in areas relating to employee performance improvement through job satisfaction and it will also further make an impetus the field of organizational behavior and human resource management.
Keywords
Supporting Institution
Al-Mergib University
Thanks
Many thanks
References
- Bader, H. A., Hashim, I. H., & Zaharim, N. M. (2013). Job satisfaction among bank employees in Eastern Libya. American International Journal of Social Science, 2(1), 30-44. Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130. Bhatti, M., & Sundram, V. P. K. (2015). Business research: Quantitative and qualitative methods: Kuala Lumpur: Pearson Malaysia Sdn Bhd. Boamah, S. A., Laschinger, H. K. S., Wong, C., & Clarke, S. (2018). Effect of transformational leadership on job satisfaction and patient safety outcomes. Nursing outlook, 66(2), 180-189. Dizgah, M. R., Chegini, M. G., & Bisokhan, R. (2012). Relationship between job satisfaction and employee job performance in Guilan public sector. Journal of Basic and Applied Scientific Research, 2(2), 1735-1741. Dobrow Riza, S., Ganzach, Y., & Liu, Y. (2018). Time and job satisfaction: A longitudinal study of the differential roles of age and tenure. Journal of Management, 44(7), 2558-2579. Edwards, B. D., Bell, S. T., Arthur, J., Winfred, & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied psychology, 57(3), 441-465. Forza, C. (2002). Survey research in operations management: a process-based perspective. International journal of operations & production management, 22(2), 152-194. Ghazi, S. R., Shahzada, G., & Khan, M. S. (2013). Resurrecting Herzberg’s two factor theory: An implication to the university teachers. Journal of Educational and Social Research, 3(2), 445. Howard, M. C. (2009). Emotional intelligence as a predictor of job satisfaction, organizational commitment, and occupational commitment among human service workers. Capella University. Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90. Jie, C. T., Hasan, N. A. M., & Bidin, R. (2018). JOB SATISFACTION AMONG EMPLOYEES: AN INVESTIGATION OF GOVERNMENT-LINKED BANK INSTITUTION IN MALAYSIA. Jurnal Kemanusiaan, 16(1). Judge, T. A., Parker, S., Colbert, A. E., Heller, D., & Ilies, R. (2001). Job satisfaction: A cross-cultural review. Handbook of industrial, work and organizational psychology, 2, 25-52. Küçük, O. (2016). Bilimsel araştırma yöntemleri (1. basım). Ekin Basım Yayın. McCormick, E. J., & Ilgen, D. R. (1980). Industrial Psychology, USA: New Jersey 07632: Prentice-Hall Inc. Englewood Cliffs. Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover: Academic press. Muindi, F. K. (2011). The relationship between participation in decision making and job satisfaction among academic staff in the school of business, university of Nairobi. Journal of Human Resources Management Research, 2011, 1-34. Naseer, M., ul Haq, A., & Farooq, M. (2018). Antecedent of Employees’ Career Satisfaction: An Empirical Investigation of Pharmaceutical Sector of Pakistan. International Journal of Academic Research in Business and Social Sciences, 8(7), 281-299. Pagano, R. R. (2012). Understanding statistics in the behavioral sciences (Vol. 1): Cengage Learning. Pushpakumari, M. (2008). The impact of job satisfaction on job performance: An empirical analysis. Paper presented at the City Forum. Ruperto, N., Ravelli, A., Pistorio, A., Malattia, C., Cavuto, S., Gado-West, L., . . . Martini, A. (2001). Cross-cultural adaptation and psychometric evaluation of the Childhood Health Assessment Questionnaire (CHAQ) and the Child Health Questionnaire (CHQ) in 32 countries. Review of the general methodology. Clinical and experimental rheumatology, 19(4 Suppl 23), S1-9. Sabbagha, M. D. S., Martins, N., & Ledimo, O. (2018). Conceptual Model of Employee Motivation and job Satisfaction for Staff Retention Practices in Foreign Exchange Banking Context. Paper presented at the ICMLG 2018 6th International Conference on Management Leadership and Governance. Saner, T., & Eyupoglu, S. Z. (2015). The job satisfaction of bank employees in North Cyprus. Procedia economics and finance, 23, 1457-1460. Saunders, M. N., & Bezzina, F. (2015). Reflections on conceptions of research methodology among management academics. European management journal, 33(5), 297-304. Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach: John Wiley & Sons. Shrivastava, A., & Purang, P. (2009). EMPLOYEE PERCEPTIONS OF JOB SATISFACTION: COMPARATIVE STUDY ON INDIAN BANKS. Asian Academy of Management Journal, 14(2). Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological management of individual performance, 23(1), 3-25. Sowmya, K., & Panchanatham, N. (2011). Factors influencing job satisfaction of banking sector employees in Chennai, India. Journal of law and conflict Resolution, 3(5), 76-79.
Abstract
Organizations both in the private and public sectors across the globe rely on their workforce for optimum productivity which will, in turn, result in organizational efficiency. In the present case, the need for ensuring employee job satisfaction becomes a matter of necessity for every organization. Nevertheless, studies have been showed by numerous researchers and scholars in this area; there is however the need to conduct more studies on job satisfaction and performance of an employee since the employees is believed to be an indispensable part of an organization. Consequently, these study objectives to inspect the relationship between job satisfaction and employees’ performance in the Libyan banking sector. Dissatisfaction is believed to be one of the main factors that demotivate and demoralize employees in the workplace which can result in lower productivity thereby affecting the overall performance of the organization. Consequently, an aggregate of one hundred and twenty questionnaires was distributed staff of banks based on systematic random sampling and data collected is analyzed using the Statistical Package for Social Sciences (SPSS). The outcome of the analysis depicts that there is a positive and significant relationship between job satisfaction and employee performance in the Libyan banking sector. The study will serve as a policy guide to the management of the Libyan banking sector in areas relating to employee performance improvement through job satisfaction and it will also further make an impetus the field of organizational behavior and human resource management.
Keywords
References
- Bader, H. A., Hashim, I. H., & Zaharim, N. M. (2013). Job satisfaction among bank employees in Eastern Libya. American International Journal of Social Science, 2(1), 30-44. Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130. Bhatti, M., & Sundram, V. P. K. (2015). Business research: Quantitative and qualitative methods: Kuala Lumpur: Pearson Malaysia Sdn Bhd. Boamah, S. A., Laschinger, H. K. S., Wong, C., & Clarke, S. (2018). Effect of transformational leadership on job satisfaction and patient safety outcomes. Nursing outlook, 66(2), 180-189. Dizgah, M. R., Chegini, M. G., & Bisokhan, R. (2012). Relationship between job satisfaction and employee job performance in Guilan public sector. Journal of Basic and Applied Scientific Research, 2(2), 1735-1741. Dobrow Riza, S., Ganzach, Y., & Liu, Y. (2018). Time and job satisfaction: A longitudinal study of the differential roles of age and tenure. Journal of Management, 44(7), 2558-2579. Edwards, B. D., Bell, S. T., Arthur, J., Winfred, & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied psychology, 57(3), 441-465. Forza, C. (2002). Survey research in operations management: a process-based perspective. International journal of operations & production management, 22(2), 152-194. Ghazi, S. R., Shahzada, G., & Khan, M. S. (2013). Resurrecting Herzberg’s two factor theory: An implication to the university teachers. Journal of Educational and Social Research, 3(2), 445. Howard, M. C. (2009). Emotional intelligence as a predictor of job satisfaction, organizational commitment, and occupational commitment among human service workers. Capella University. Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90. Jie, C. T., Hasan, N. A. M., & Bidin, R. (2018). JOB SATISFACTION AMONG EMPLOYEES: AN INVESTIGATION OF GOVERNMENT-LINKED BANK INSTITUTION IN MALAYSIA. Jurnal Kemanusiaan, 16(1). Judge, T. A., Parker, S., Colbert, A. E., Heller, D., & Ilies, R. (2001). Job satisfaction: A cross-cultural review. Handbook of industrial, work and organizational psychology, 2, 25-52. Küçük, O. (2016). Bilimsel araştırma yöntemleri (1. basım). Ekin Basım Yayın. McCormick, E. J., & Ilgen, D. R. (1980). Industrial Psychology, USA: New Jersey 07632: Prentice-Hall Inc. Englewood Cliffs. Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover: Academic press. Muindi, F. K. (2011). The relationship between participation in decision making and job satisfaction among academic staff in the school of business, university of Nairobi. Journal of Human Resources Management Research, 2011, 1-34. Naseer, M., ul Haq, A., & Farooq, M. (2018). Antecedent of Employees’ Career Satisfaction: An Empirical Investigation of Pharmaceutical Sector of Pakistan. International Journal of Academic Research in Business and Social Sciences, 8(7), 281-299. Pagano, R. R. (2012). Understanding statistics in the behavioral sciences (Vol. 1): Cengage Learning. Pushpakumari, M. (2008). The impact of job satisfaction on job performance: An empirical analysis. Paper presented at the City Forum. Ruperto, N., Ravelli, A., Pistorio, A., Malattia, C., Cavuto, S., Gado-West, L., . . . Martini, A. (2001). Cross-cultural adaptation and psychometric evaluation of the Childhood Health Assessment Questionnaire (CHAQ) and the Child Health Questionnaire (CHQ) in 32 countries. Review of the general methodology. Clinical and experimental rheumatology, 19(4 Suppl 23), S1-9. Sabbagha, M. D. S., Martins, N., & Ledimo, O. (2018). Conceptual Model of Employee Motivation and job Satisfaction for Staff Retention Practices in Foreign Exchange Banking Context. Paper presented at the ICMLG 2018 6th International Conference on Management Leadership and Governance. Saner, T., & Eyupoglu, S. Z. (2015). The job satisfaction of bank employees in North Cyprus. Procedia economics and finance, 23, 1457-1460. Saunders, M. N., & Bezzina, F. (2015). Reflections on conceptions of research methodology among management academics. European management journal, 33(5), 297-304. Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach: John Wiley & Sons. Shrivastava, A., & Purang, P. (2009). EMPLOYEE PERCEPTIONS OF JOB SATISFACTION: COMPARATIVE STUDY ON INDIAN BANKS. Asian Academy of Management Journal, 14(2). Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological management of individual performance, 23(1), 3-25. Sowmya, K., & Panchanatham, N. (2011). Factors influencing job satisfaction of banking sector employees in Chennai, India. Journal of law and conflict Resolution, 3(5), 76-79.
Abstract
Organizations both in the private and public sectors across the globe rely on their workforce for optimum productivity which will, in turn, result in organizational efficiency. In the present case, the need for ensuring employee job satisfaction becomes a matter of necessity for every organization. Nevertheless, studies have been showed by numerous researchers and scholars in this area; there is however the need to conduct more studies on job satisfaction and performance of an employee since the employees is believed to be an indispensable part of an organization. Consequently, these study objectives to inspect the relationship between job satisfaction and employees’ performance in the Libyan banking sector. Dissatisfaction is believed to be one of the main factors that demotivate and demoralize employees in the workplace which can result in lower productivity thereby affecting the overall performance of the organization. Consequently, an aggregate of one hundred and twenty questionnaires was distributed staff of banks based on systematic random sampling and data collected is analyzed using the Statistical Package for Social Sciences (SPSS). The outcome of the analysis depicts that there is a positive and significant relationship between job satisfaction and employee performance in the Libyan banking sector. The study will serve as a policy guide to the management of the Libyan banking sector in areas relating to employee performance improvement through job satisfaction and it will also further make an impetus the field of organizational behavior and human resource management.
Keywords
References
- Bader, H. A., Hashim, I. H., & Zaharim, N. M. (2013). Job satisfaction among bank employees in Eastern Libya. American International Journal of Social Science, 2(1), 30-44. Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130. Bhatti, M., & Sundram, V. P. K. (2015). Business research: Quantitative and qualitative methods: Kuala Lumpur: Pearson Malaysia Sdn Bhd. Boamah, S. A., Laschinger, H. K. S., Wong, C., & Clarke, S. (2018). Effect of transformational leadership on job satisfaction and patient safety outcomes. Nursing outlook, 66(2), 180-189. Dizgah, M. R., Chegini, M. G., & Bisokhan, R. (2012). Relationship between job satisfaction and employee job performance in Guilan public sector. Journal of Basic and Applied Scientific Research, 2(2), 1735-1741. Dobrow Riza, S., Ganzach, Y., & Liu, Y. (2018). Time and job satisfaction: A longitudinal study of the differential roles of age and tenure. Journal of Management, 44(7), 2558-2579. Edwards, B. D., Bell, S. T., Arthur, J., Winfred, & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied psychology, 57(3), 441-465. Forza, C. (2002). Survey research in operations management: a process-based perspective. International journal of operations & production management, 22(2), 152-194. Ghazi, S. R., Shahzada, G., & Khan, M. S. (2013). Resurrecting Herzberg’s two factor theory: An implication to the university teachers. Journal of Educational and Social Research, 3(2), 445. Howard, M. C. (2009). Emotional intelligence as a predictor of job satisfaction, organizational commitment, and occupational commitment among human service workers. Capella University. Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90. Jie, C. T., Hasan, N. A. M., & Bidin, R. (2018). JOB SATISFACTION AMONG EMPLOYEES: AN INVESTIGATION OF GOVERNMENT-LINKED BANK INSTITUTION IN MALAYSIA. Jurnal Kemanusiaan, 16(1). Judge, T. A., Parker, S., Colbert, A. E., Heller, D., & Ilies, R. (2001). Job satisfaction: A cross-cultural review. Handbook of industrial, work and organizational psychology, 2, 25-52. Küçük, O. (2016). Bilimsel araştırma yöntemleri (1. basım). Ekin Basım Yayın. McCormick, E. J., & Ilgen, D. R. (1980). Industrial Psychology, USA: New Jersey 07632: Prentice-Hall Inc. Englewood Cliffs. Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover: Academic press. Muindi, F. K. (2011). The relationship between participation in decision making and job satisfaction among academic staff in the school of business, university of Nairobi. Journal of Human Resources Management Research, 2011, 1-34. Naseer, M., ul Haq, A., & Farooq, M. (2018). Antecedent of Employees’ Career Satisfaction: An Empirical Investigation of Pharmaceutical Sector of Pakistan. International Journal of Academic Research in Business and Social Sciences, 8(7), 281-299. Pagano, R. R. (2012). Understanding statistics in the behavioral sciences (Vol. 1): Cengage Learning. Pushpakumari, M. (2008). The impact of job satisfaction on job performance: An empirical analysis. Paper presented at the City Forum. Ruperto, N., Ravelli, A., Pistorio, A., Malattia, C., Cavuto, S., Gado-West, L., . . . Martini, A. (2001). Cross-cultural adaptation and psychometric evaluation of the Childhood Health Assessment Questionnaire (CHAQ) and the Child Health Questionnaire (CHQ) in 32 countries. Review of the general methodology. Clinical and experimental rheumatology, 19(4 Suppl 23), S1-9. Sabbagha, M. D. S., Martins, N., & Ledimo, O. (2018). Conceptual Model of Employee Motivation and job Satisfaction for Staff Retention Practices in Foreign Exchange Banking Context. Paper presented at the ICMLG 2018 6th International Conference on Management Leadership and Governance. Saner, T., & Eyupoglu, S. Z. (2015). The job satisfaction of bank employees in North Cyprus. Procedia economics and finance, 23, 1457-1460. Saunders, M. N., & Bezzina, F. (2015). Reflections on conceptions of research methodology among management academics. European management journal, 33(5), 297-304. Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach: John Wiley & Sons. Shrivastava, A., & Purang, P. (2009). EMPLOYEE PERCEPTIONS OF JOB SATISFACTION: COMPARATIVE STUDY ON INDIAN BANKS. Asian Academy of Management Journal, 14(2). Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological management of individual performance, 23(1), 3-25. Sowmya, K., & Panchanatham, N. (2011). Factors influencing job satisfaction of banking sector employees in Chennai, India. Journal of law and conflict Resolution, 3(5), 76-79.
Details
| Primary Language | English |
|---|---|
| Journal Section | Research Article |
| Authors | |
| Publication Date | January 26, 2022 |
| Submission Date | December 16, 2019 |
| Published in Issue | Year 2022 Volume: 10 Issue: 1 |
The International New Issues in Social Sciences, is international, Scientific, peer-reviewed Journal.
Tini-SOS journal is to evaluate scientific articles in the field of social sciences, especially based on field studies structured in accordance with scientific criteria, and conducts studies to publish studies that provide appropriate measures.