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Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations

Year 2023, Volume 34, Issue 1, 25 - 58, 01.01.2023
https://doi.org/10.18400/tjce.1209164

Abstract

The purpose of this study is to contribute to the project management literature by testing a model that combines ability, motivation and opportunity (AMO) oriented human resource management practices, organizational citizenship behaviour (OCB) and performance outcomes in project-based construction organisations. The data were collected from questionnaires completed by 320 construction site civil engineers operating in the Marmara region of Turkey. The findings of the study indicate that there are positive relationships between AMO-oriented human resource practices and performance outcomes; however, organisational citizenship behaviour does not mediate these relationships.

References

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  • Sarikwal L, Gupta J. The impact of highperformance work practices and organisational citizenship behaviour on turnover intentions. Journal of Strategic Human Resource Management. 2(3), 11, 2013.
  • Aydinli S, Mustafa OR, Emel OR. Wage determinants and wage inequalities–case of construction engineers in Turkey. TeknikDergi. 30(2), 8961-85, 2019.
  • Abuazoom Mohamed Imhmed M, Hanafi HB, Bin Ahmad ZZ. Do Human Resource Management (HRM) Practices improve Project Quality Performance? Evidence from Construction Industry. Quality-Access to Success. 20(169), 2019.
  • Alagaraja M. HRD and HRM perspectives on organizational performance: A review of literature. Human Resource Development Review. 12(2), 117-43, 2013.
  • Huemann M, Keegan A, Turner JR. Human resource management in the project-oriented company: A review. International journal of project management. 25(3), 315-23, 2007.
  • Wickramasinghe V, Liyanage S. Effects of high performance work practices on job performance in project-based organizations. Project Management Journal. 44(3), 64-77, 2013.
  • Sydow J, Lindkvist L, DeFillippi R. Project-based organizations, embeddedness and repositories of knowledge. Organization studies. 25(9), 1475-89, 2004.
  • Bhatti SH, Zakariya R, Vrontis D, Santoro G, Christofi M. High-performance work systems, innovation and knowledge sharing: An empirical analysis in the context of project-based organizations. Employee Relations: The International Journal. 2020.
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  • Briner RB, Rousseau DM. Evidence-based I–O psychology: Not there yet. Industrial and Organizational Psychology. 4(1), 3-22, 2011.
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  • Darwish TK, Singh S, Wood G. The impact of human resource practices on actual and perceived organizational performance in a Middle Eastern emerging market. Human Resource Management. 55(2), 261-81, 2016.
  • Inkson K, Gunz H, Ganesh S, Roper J. Boundaryless careers: Bringing back boundaries. Organization studies. 33(3), 323-40, 2012.
  • Latorre F, Guest D, Ramos J, Gracia FJ. High commitment HR practices, the employment relationship and job performance: A test of a mediation model. European Management Journal. 34(4), 328-37, 2016.
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  • Gardner TM, Wright PM, Moynihan LM. The impact of motivation, empowerment, and skill‐enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personnel psychology. 64(2), 315-50, 2011.
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  • Kehoe RR, Wright PM. The impact of high-performance human resource practices on employees’ attitudes and behaviors. Journal of management. 39(2), 366-91, 2013.
  • Morales-Sánchez R, Pasamar S. How to improve organisational citizenship behaviour by combining ability, motivation and opportunity: The moderator role of perceived organisational support. Employee Relations: The International Journal. 42(2), 398-416, 2019.
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Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations

Year 2023, Volume 34, Issue 1, 25 - 58, 01.01.2023
https://doi.org/10.18400/tjce.1209164

Abstract

The purpose of this study is to contribute to the project management literature by testing a model that combines ability, motivation and opportunity (AMO) oriented human resource management practices, organizational citizenship behaviour (OCB) and performance outcomes in project-based construction organisations. The data were collected from questionnaires completed by 320 construction site civil engineers operating in the Marmara region of Turkey. The findings of the study indicate that there are positive relationships between AMO-oriented human resource practices and performance outcomes; however, organisational citizenship behaviour does not mediate these relationships.

References

  • Purcell J, Kinnie N, Hutchinson S, Rayton B, Swart J. Understanding the people and performance link: unlocking the black box, Chartered Institute of Personnel and Development. Performance Management in Action. Current trends and practices. 2003.
  • Sarikwal L, Gupta J. The impact of highperformance work practices and organisational citizenship behaviour on turnover intentions. Journal of Strategic Human Resource Management. 2(3), 11, 2013.
  • Aydinli S, Mustafa OR, Emel OR. Wage determinants and wage inequalities–case of construction engineers in Turkey. TeknikDergi. 30(2), 8961-85, 2019.
  • Abuazoom Mohamed Imhmed M, Hanafi HB, Bin Ahmad ZZ. Do Human Resource Management (HRM) Practices improve Project Quality Performance? Evidence from Construction Industry. Quality-Access to Success. 20(169), 2019.
  • Alagaraja M. HRD and HRM perspectives on organizational performance: A review of literature. Human Resource Development Review. 12(2), 117-43, 2013.
  • Huemann M, Keegan A, Turner JR. Human resource management in the project-oriented company: A review. International journal of project management. 25(3), 315-23, 2007.
  • Wickramasinghe V, Liyanage S. Effects of high performance work practices on job performance in project-based organizations. Project Management Journal. 44(3), 64-77, 2013.
  • Sydow J, Lindkvist L, DeFillippi R. Project-based organizations, embeddedness and repositories of knowledge. Organization studies. 25(9), 1475-89, 2004.
  • Bhatti SH, Zakariya R, Vrontis D, Santoro G, Christofi M. High-performance work systems, innovation and knowledge sharing: An empirical analysis in the context of project-based organizations. Employee Relations: The International Journal. 2020.
  • Pak K, Kooij DT, De Lange AH, Van Veldhoven MJ. Human Resource Management and the ability, motivation and opportunity to continue working: A review of quantitative studies. Human Resource Management Review. 29(3), 336-52, 2019.
  • Briner RB, Rousseau DM. Evidence-based I–O psychology: Not there yet. Industrial and Organizational Psychology. 4(1), 3-22, 2011.
  • Prieto-Pastor I, Martín-Pérez V, Martín-Cruz N. Social capital, knowledge integration and learning in project-based organizations: a CEO-based study. Journal of Knowledge Management. 2018.
  • Huemann M. Human resource management in the project-oriented organization: towards a viable system for project personnel. Routledge; 2016.
  • Bryde DJ, Wright GH. Project management priorities and the link with performance management systems. Project Management Journal. 38(4), 5-11, 2007.
  • Boxall P, Purcell J. Strategy and human resource management. Macmillan International Higher Education; 2011.
  • Vermeeren, B. Influencing public sector performance: studying the impact of ability-, motivation- and opportunity-enhancing human resources practices on various performance outcomes in the public sector. International Review of Administrative Sciences; 2015
  • Organ DW. Organizational citizenship behavior: The good soldier syndrome. Lexington Books/DC Heath and Com; 1988.
  • Sun LY, Aryee S, Law KS. High-performance human resource practices, citizenship behavior, and organizational performance: A relational perspective. Academy of management Journal. 50(3), 558-77, 2007.
  • Kissi E, Asare OA, Agyekum K, Agyemang DY, Labaran M. Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees’ performance in the Ghanaian construction industry. International Journal of Productivity and Performance Management. 2019.
  • Paauwe J, Guest DE, Wright PM, editors. HRM and performance: Achievements and challenges. John Wiley & Sons; 2012.
  • Turner R, Huemann M, Keegan A. Human resource management in the project-oriented organization: Employee well-being and ethical treatment. International Journal of Project Management. 26(5), 577-85, 2008.
  • Popaitoon S, Siengthai S. The moderating effect of human resource management practices on the relationship between knowledge absorptive capacity and project performance in project-oriented companies. International Journal of Project Management. 32(6), 908-20, 2014.
  • Nguyen TN, Quang T, Buyens D. The relationship between training and firm performance: A literature review. Research and practice in human resource management. 18(1), 28-45, 2010.
  • Wright PM, Nishii LH. Strategic HRM and organizational behavior: Integrating multiple levels of analysis. CAHRS Working Paper Series. 2007.
  • Minbaeva DB. HRM practices and MNC knowledge transfer. Personnel review. 2005
  • Schuler RS, Jackson SE. Organizational strategy and organization level as determinants of human resource management practices. People and Strategy. 10(3), 125, 1987.
  • Guest D, Conway N. The impact of HR practices, HR effectiveness and a ‘strong HR system’on organisational outcomes: a stakeholder perspective. The international journal of human resource management. 22(8), 1686-702, 2011.
  • Singh S, Darwish TK, Costa AC, Anderson N. Measuring HRM and organisational performance: concepts, issues, and framework. Management decision. 2012.
  • Kooij DT, Guest DE, Clinton M, Knight T, Jansen PG, Dikkers JS. How the impact of HR practices on employee well‐being and performance changes with age. Human Resource Management Journal. 23(1), 18-35, 2013.
  • Bailey TR. Discretionary effort and the organization of work: Employee participation and work reform since Hawthorne. Teachers College and Conservation of Human Resources, Columbia University; 1993.
  • Guest DE. Human resource management and performance: a review and research agenda. International journal of human resource management. 8(3), 263-76, 1997.
  • Huselid MA. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of management journal. 38(3), 635-72, 1995.
  • Dyer L, Reeves T. Human resource strategies and firm performance: what do we know and where do we need to go? International Journal of human resource management. 6(3), 656-70, 1995.
  • Guest DE. Human resource management and performance: still searching for some answers. Human resource management journal. 21(1), 3-13, 2011.
  • Darwish TK, Singh S, Wood G. The impact of human resource practices on actual and perceived organizational performance in a Middle Eastern emerging market. Human Resource Management. 55(2), 261-81, 2016.
  • Inkson K, Gunz H, Ganesh S, Roper J. Boundaryless careers: Bringing back boundaries. Organization studies. 33(3), 323-40, 2012.
  • Latorre F, Guest D, Ramos J, Gracia FJ. High commitment HR practices, the employment relationship and job performance: A test of a mediation model. European Management Journal. 34(4), 328-37, 2016.
  • Veth KN, Korzilius HP, Van der Heijden BI, Emans BJ, De Lange AH. Which HRM practices enhance employee outcomes at work across the life-span?. The international journal of human resource management. 30(19), 2777-808, 2019.
  • Delaney JT, Huselid MA. The impact of human resource management practices on perceptions of organizational performance. Academy of Management journal. 39(4), 949-69, 1996.
  • Wright PM, McMahan GC. Theoretical perspectives for strategic human resource management. Journal of management. 18(2), 295-320, 1992.
  • Appelbaum E, Bailey T, Berg P, Kalleberg AL, Bailey TA. Manufacturing advantage: Why high-performance work systems pay off. Cornell University Press; 2000.
  • Chuang CH, Liao HU. Strategic human resource management in service context: Taking care of business by taking care of employees and customers. Personnel psychology. 63(1), 153-96. 2010.
  • MacDuffie JP. Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry. ilr Review. 48(2), 197-221, 1995.
  • Gong Y, Law KS, Chang S, Xin KR. Human resources management and firm performance: The differential role of managerial affective and continuance commitment. Journal of Applied Psychology. 94(1), 263, 2009.
  • Jiang K, Lepak DP, Hu J, Baer JC. How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of management Journal. 55(6), 1264-94, 2012.
  • Boon C, Belschak FD, Den Hartog DN, Pijnenburg M. Perceived human resource management practices:Their effect on employee absenteeism and time allocation at work. Journal of Personnel Psychology. 13(1), 21–33, 2014.
  • Chung GH, Pak J. Is there internal fit among ability-, motivation-, and opportunity-enhancing HR practices? Evidence from South Korea. Review of Managerial Science. 1-26, 2020.
  • Lepak DP, Liao H, Chung Y, Harden EE. A conceptual review of human resource management systems in strategic human resource management research. Research in personnel and human resources management. 25, 217-71, 2006.
  • Mohammad T, Darwish TK, Singh S, Khassawneh O. Human Resource Management and Organisational Performance: The Mediating Role of Social Exchange. European Management Review. 18(1), 125-36, 2021.
  • Blau PM. Justice in social exchange. Sociological inquiry. 34(2), 193-206, 1964.
  • Gardner TM, Wright PM, Moynihan LM. The impact of motivation, empowerment, and skill‐enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment. Personnel psychology. 64(2), 315-50, 2011.
  • Marin-Garcia JA, Tomas JM. Deconstructing AMO framework: A systematic review. Intangible Capital. 12(4), 1040-87,2016.
  • Fletcher C. Performance appraisal and management: The developing research agenda. Journal of Occupational and organizational Psychology. 74(4), 473-87, 2001.
  • Piaralal SK, Bhatti MA, Piaralal NK, Juhari AS. Factors affecting service recovery performance and customer service employees: A study of Malaysian life insurance industry. International Journal of Productivity and Performance Management. 65(7), 898-924, 2016.
  • Mihardjo LW, Jermsittiparsert K, Ahmed U, Chankoson T, Hussain HI. Impact of key HR practices (human capital, training and rewards) on service recovery performance with mediating role of employee commitment of the Takaful industry of the Southeast Asian region. Education+ Training. 63(1), 1-21, 2020.
  • Shore LM, Tetrick LE, Lynch P, Barksdale K. Social and economic exchange: Construct development and validation. Journal of applied social psychology. 36(4), 837-67, 2006.
  • Kampkötter P, Marggraf K, Zimmermann JH. Determinants and effects of formal target agreements: an empirical investigation of German firms. Review of Managerial Science. 11(1), 1-8, 2017.
  • O'Halloran PL. Performance pay and employee turnover. Journal of economic studies. 39(6), 653-74, 2012.
  • Demortier AL, Delobbe N, El Akremi A. Opening the black box of hr practices-performance relationship: Testing a three pathways AMO model. In Academy of Management Proceedings, Academy of Management. 1(1), 14932, 2014.
  • Minbaeva DB. Strategic HRM in building micro-foundations of organizational knowledge-based performance. Human Resource Management Review. 23(4), 378-90, 2013.
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  • Morales-Sánchez R, Pasamar S. How to improve organisational citizenship behaviour by combining ability, motivation and opportunity: The moderator role of perceived organisational support. Employee Relations: The International Journal. 42(2), 398-416, 2019.
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Details

Primary Language English
Subjects Civil Engineering
Journal Section Research Articles
Authors

Bilge AKBIYIKLI> (Primary Author)
NEAR EAST UNIVERSITY
0000-0001-9446-2342
Cyprus


Şerife EYÜPOĞLU This is me
NEAR EAST UNIVERSITY
0000-0001-7678-1729
Cyprus


Rıfat AKBIYIKLI This is me
DUZCE UNIVERSITY
0000-0003-1584-9384
Türkiye

Publication Date January 1, 2023
Submission Date January 31, 2022
Acceptance Date September 10, 2022
Published in Issue Year 2023, Volume 34, Issue 1

Cite

Bibtex @research article { tjce1209164, journal = {Turkish Journal of Civil Engineering}, issn = {2822-6836}, address = {İnşaat Mühendisleri Odası Necatibey Cad. No: 57 Kızılay / Ankara}, publisher = {UCTEA Turkish Chamber of Civil Engineering}, year = {2023}, volume = {34}, number = {1}, pages = {25 - 58}, doi = {10.18400/tjce.1209164}, title = {Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations}, key = {cite}, author = {Akbıyıklı, Bilge and Eyüpoğlu, Şerife and Akbıyıklı, Rıfat} }
APA Akbıyıklı, B. , Eyüpoğlu, Ş. & Akbıyıklı, R. (2023). Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations . Turkish Journal of Civil Engineering , 34 (1) , 25-58 . DOI: 10.18400/tjce.1209164
MLA Akbıyıklı, B. , Eyüpoğlu, Ş. , Akbıyıklı, R. "Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations" . Turkish Journal of Civil Engineering 34 (2023 ): 25-58 <https://dergipark.org.tr/en/pub/tjce/issue/73513/1209164>
Chicago Akbıyıklı, B. , Eyüpoğlu, Ş. , Akbıyıklı, R. "Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations". Turkish Journal of Civil Engineering 34 (2023 ): 25-58
RIS TY - JOUR T1 - Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations AU - BilgeAkbıyıklı, ŞerifeEyüpoğlu, RıfatAkbıyıklı Y1 - 2023 PY - 2023 N1 - doi: 10.18400/tjce.1209164 DO - 10.18400/tjce.1209164 T2 - Turkish Journal of Civil Engineering JF - Journal JO - JOR SP - 25 EP - 58 VL - 34 IS - 1 SN - 2822-6836- M3 - doi: 10.18400/tjce.1209164 UR - https://doi.org/10.18400/tjce.1209164 Y2 - 2022 ER -
EndNote %0 Turkish Journal of Civil Engineering Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations %A Bilge Akbıyıklı , Şerife Eyüpoğlu , Rıfat Akbıyıklı %T Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations %D 2023 %J Turkish Journal of Civil Engineering %P 2822-6836- %V 34 %N 1 %R doi: 10.18400/tjce.1209164 %U 10.18400/tjce.1209164
ISNAD Akbıyıklı, Bilge , Eyüpoğlu, Şerife , Akbıyıklı, Rıfat . "Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations". Turkish Journal of Civil Engineering 34 / 1 (January 2023): 25-58 . https://doi.org/10.18400/tjce.1209164
AMA Akbıyıklı B. , Eyüpoğlu Ş. , Akbıyıklı R. Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations. tjce. 2023; 34(1): 25-58.
Vancouver Akbıyıklı B. , Eyüpoğlu Ş. , Akbıyıklı R. Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations. Turkish Journal of Civil Engineering. 2023; 34(1): 25-58.
IEEE B. Akbıyıklı , Ş. Eyüpoğlu and R. Akbıyıklı , "Ability, Motivation, Opportunity-oriented HR Practices, Organisational Citizenship Behaviour and Performance Outcomes Relationship in Project-based Construction Organisations", Turkish Journal of Civil Engineering, vol. 34, no. 1, pp. 25-58, Jan. 2023, doi:10.18400/tjce.1209164