Conceptual Modeling of Performance Indicators of Higher Education Institutions

Abstract

Measuring and analyzing any type of organization are carried out by different actors in the organization. The performance indicators of performance management system increase according to products or services of the organization. Also these indicators should be defined for all levels of the organization. Finally, all of these characteristics make the performance evaluation process more complex for organizations. In order to manage this complexity, the process should be modeled at the beginning. The aim of this study is providing the conceptual performance model for higher education institutions to manage this complexity easily and evaluate the higher education institutions from all aspects. The proposed model is also exemplified by using Sakarya University case study

Keywords

• Performance, modeling, higher education

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