Year 2013,
Volume: 3 Issue: 4, 41 - 47, 23.07.2016
Tuba Canvar Kahveci
Harun Taşkın
Merve Cengiz Toklu
References
- Ahmadi S.A.A. (2012). Performance evaluation of Tehran province payame noor university staffs (open university) by AHP technique, Interdisciplinary Journal of Contemporary Research in Business, 4, 226-235.
- Azma F. (2010). Qualitative indicators for the evaluation of universities performance, Procedia Social and Behavioral Sciences, 2, 5408-5411, Elsevier.
- Centra J.A. (1997). How universities evaluate faculty performance: a survey of department heads, GRE Board Research Report, Graduate Record Examinations Board.
- Hronec S.M. (1993). Vital Signs: using quality, time and cost performance measurements to chart your company’s future, Arthur Andersen &Co., American Management Association.
- Martin E. (2003). An application of data envelopment analysis methodology in the performance assessment of the Zaragoza University departments,Documento de Trabajo 2003-06. Facultad de Ciencias Economicas y Empresariales, University de Zaragoza.
- Kanji G.K.(2007). Performance Measurement: A System Approach for Excellence, 51st European Organization for Quality, 22-23 May, Prague.
- Kiakojoori D., Aghajani H., Roudgarnezhad F., Alipour H.& Kojoori K.K. (2011). Performance Appraisal of Islamic Azad University Branches of Mazandaran Provinceusing data envelopment analysis, Australian Journal of Basic and Applied Sciences, 5, 840-848.
- Lee S.H. (2010). Using fuzzy AHP to develop intellectual capital evaluation model for assessing their performance contribution in a university, Expert Systems with Applications, 37, 4941-4947, Elsevier.
- Rolstadas A. (1995). Performance Management: A business process benchmarking approach, Chapman&Hall, London.
- Tavenas F.(2003). Quality Assurance: A Reference System for Indicators and Evaluation Procedures, Report published by European University Association, Brussels Belgium.
- Tehhumen J., Ukko J., Markus T.& Rantanen H. (2002). Designing a performance measurement system: a case study in the telecom business, Frontiers of e-business research.
- Wu H.Y., Lin Y.K.& Chang C.H. (2011), Performance evaluation of extension education centers in universities based on the balanced scorecard, Evaluation and Program Planning, 34, 37-50, Elsevier.
Conceptual Modeling of Performance Indicators of Higher Education Institutions
Year 2013,
Volume: 3 Issue: 4, 41 - 47, 23.07.2016
Tuba Canvar Kahveci
Harun Taşkın
Merve Cengiz Toklu
Abstract
Measuring and analyzing any type of organization are carried out by different actors in the organization. The performance indicators of performance management system increase according to products or services of the organization. Also these indicators should be defined for all levels of the organization. Finally, all of these characteristics make the performance evaluation process more complex for organizations. In order to manage this complexity, the process should be modeled at the beginning. The aim of this study is providing the conceptual performance model for higher education institutions to manage this complexity easily and evaluate the higher education institutions from all aspects. The proposed model is also exemplified by using Sakarya University case study
References
- Ahmadi S.A.A. (2012). Performance evaluation of Tehran province payame noor university staffs (open university) by AHP technique, Interdisciplinary Journal of Contemporary Research in Business, 4, 226-235.
- Azma F. (2010). Qualitative indicators for the evaluation of universities performance, Procedia Social and Behavioral Sciences, 2, 5408-5411, Elsevier.
- Centra J.A. (1997). How universities evaluate faculty performance: a survey of department heads, GRE Board Research Report, Graduate Record Examinations Board.
- Hronec S.M. (1993). Vital Signs: using quality, time and cost performance measurements to chart your company’s future, Arthur Andersen &Co., American Management Association.
- Martin E. (2003). An application of data envelopment analysis methodology in the performance assessment of the Zaragoza University departments,Documento de Trabajo 2003-06. Facultad de Ciencias Economicas y Empresariales, University de Zaragoza.
- Kanji G.K.(2007). Performance Measurement: A System Approach for Excellence, 51st European Organization for Quality, 22-23 May, Prague.
- Kiakojoori D., Aghajani H., Roudgarnezhad F., Alipour H.& Kojoori K.K. (2011). Performance Appraisal of Islamic Azad University Branches of Mazandaran Provinceusing data envelopment analysis, Australian Journal of Basic and Applied Sciences, 5, 840-848.
- Lee S.H. (2010). Using fuzzy AHP to develop intellectual capital evaluation model for assessing their performance contribution in a university, Expert Systems with Applications, 37, 4941-4947, Elsevier.
- Rolstadas A. (1995). Performance Management: A business process benchmarking approach, Chapman&Hall, London.
- Tavenas F.(2003). Quality Assurance: A Reference System for Indicators and Evaluation Procedures, Report published by European University Association, Brussels Belgium.
- Tehhumen J., Ukko J., Markus T.& Rantanen H. (2002). Designing a performance measurement system: a case study in the telecom business, Frontiers of e-business research.
- Wu H.Y., Lin Y.K.& Chang C.H. (2011), Performance evaluation of extension education centers in universities based on the balanced scorecard, Evaluation and Program Planning, 34, 37-50, Elsevier.