Flexible to shift or transform: Effects of Covid-19 on the future anxiety of hospitality students

Hanım Kader Şanlıöz-özgen; Göklem Tekdemir; Ece Cankat

doi:10.48119/toleho.1200532

EN

Flexible to shift or transform: Effects of Covid-19 on the future anxiety of hospitality students

Abstract

COVID-19 has represented a turning point for hospitality industry with enormous effects leading to a potential transformation. This study aims to identify the effects of this period on the pandemic evaluation and future considerations of hospitality students to suggest actions for decision-makers in hospitality education to motivate students into sustainable careers in the sector. The findings of the quantitative research report that students’ evaluations of the pandemic are explained by future anxiety and openness. Students with prior work experience have more negative evaluations of the pandemic. The findings of the qualitative research point out that students evaluate the pandemic period with a realistic and optimistic perspective and enhance their capabilities to adapt to changes, transform or shift to a relevant sector.

Keywords

COVID-19 effects , Hospitality students , Higher education , Future anxiety

References

Alessandri, G., De Longis, E., Golfieri, F., & Crocetti, E. (2020). Can self-concept clarity protect against a pandemic? A daily study on self-concept clarity and negative affect during the COVID-19 outbreak. Identity, 1–14.
Anderson, B. A. (2006). Crisis management in the Australian tourism industry: Preparedness, personell and postscript. Tourism Management, 27: 1290–1297.
Angela, S., Fonseca, G., Lep, Ž., Li, L., Serido, J., Vosylis, R., ... & Lanz, M. (2022). Profiles of emerging adults’ resilience facing the negative impact of COVID-19 across six countries. Current Psychology, 1-13.
Baker, M. A. (2021). Educational distancing: A mixed-methods study of student perceptions in the time of coronavirus. Journal of Hospitality & Tourism Education, 33(3), 207-221.
Baloran, E. T. (2020). Knowledge, attitudes, anxiety, and coping strategies of students during COVID-19 pandemic. Journal of Loss and Trauma, 25(8), 635–642.
Bartik, A. W., Bertrand, M., Cullen, Z. B., Glaeser, E. L., Luca, M., & Stanton, C. T. (2020). How are small businesses adjusting to COVID-19? Early evidence from a survey (No. w26989). National Bureau of Economic Research.
Boo, S., & Kim, S. (2020). Career indecision and coping strategies among undergraduate students. Journal of Hospitality & Tourism Education, 32(2), 63–76.
Boo, S., Wang, C., & Kim, M. (2021). Career adaptability, future time perspective, and career anxiety among undergraduate students: A cross-national comparison. Journal of Hospitality, Leisure, Sport & Tourism Education, 29, 100328.
Cao, W., Fang, Z., Hou, G., Han, M., Xu, X., Dong, J., & Zheng, J. (2020). The psychological impact of the COVID-19 epidemic on college students in China. Psychiatry Research, 287: 112934.
Chu, K. H., Baker, M. A., & Murrmann, S. K. (2012). When we are on stage, we smile: The effects of emotional labor on employee work outcomes. International Journal of Hospitality Management, 31(3), 906–915.

Dadaczynski, K., Okan, O., Messer, M., & Rathmann, K. (2022). University students’ sense of coherence, future worries and mental health: findings from the German COVID-HL-survey. Health Promotion International, 37(1), daab070.
Dodd, R. H., Dadaczynski, K., Okan, O., McCaffery, K. J., & Pickles, K. (2021). Psychological wellbeing and academic experience of university students in Australia during COVID-19, International Journal of Environmental Research and Public Health, 18: 866.
Duplaga, M., & Grysztar, M. (2021). The association between future anxiety, health literacy and the perception of the COVID-19 Pandemic: A cross-sectional study. Healthcare, 9: 43.
Faize, F. A., & Husain, W. (2021). Students with severe anxiety during COVID-19 lockdown – exploring the impact and its management. Journal of Mental Health Training, Education and Practice, 16(2), 153–163.
Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: A rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1–20.
Gu, Y., Gu, S., Lei, Y., & Li, H. (2020). From uncertainty to anxiety: how uncertainty fuels anxiety in a process mediated by ıntolerance of uncertainty. Neural Plasticity.
Gursoy, D., & Chi, C. G. (2020). Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda. Journal of Hospitality Marketing & Management, 29:5, 527–529.
Henderson, J. C. (2003). Managing a health-related crisis: SARS in Singapore. Journal of Vacation Marketing, 10(1), 67–77. Higgins-Desbiolles, F. (2020). Socializing tourism for social and ecological justice after COVID-19. Tourism Geographies, 22(3), 610–623.
Huang, Y., Tseng, Y., & Petrick, J. F. (2008). Crisis management planning to restore tourism after disasters. Journal of Travel & Tourism Marketing, 23(2–4), 203–221.
Kim, H. J., & Jeong, M. (2021). What has happened and what will drive changes in hospitality and tourism education? Journal of Hospitality & Tourism Research, 10963480211010986.
Kim, H. J., & Jeong, M. (2018). Research on hospitality and tourism education: Now and future. Tourism Management Perspectives, 25: 119–122.
Kim, H. J., Shin, K. H., & Swanger, N. (2009). Burnout and engagement: A comparative analysis using the Big Five personality dimensions. International Journal of Hospitality Management, 28(1), 96–104.
Kim, H. J., Shin, K. H., & Umbreit, W. T. (2007). Hotel job burnout: The role of personality characteristics. International Journal of Hospitality Management, 26(2), 431–434.
Laws, E., & Prideaux, B. (2005). Crisis management: A suggested typology. Journal of Travel & Tourism Marketing, 19(2-3), 1-8. Lee, S. A. (2020). Coronavirus anxiety scale: A brief mental health screener for COVID-19-related anxiety. Death Studies, 44(7), 393-401.
Lee-Won, R. J., Jang, I., Kim, H. S., & Park, S. G. (2022). The Relationship between future anxiety due to COVID-19 and vigilance: The role of message fatigue and autonomy satisfaction. International Journal of Environmental Research and Public Health, 19(3), 1062.
Leung, R., & Law, R. (2010). A review of personality research in the tourism and hospitality context. Journal of Travel & Tourism Marketing, 27(5), 439–459.
Li, S., Scott, N., & Walters, G. (2015). Current and potential methods for measuring emotion in tourism experiences. Current Issues in Tourism, 18(9), 805–527.
Mahmud, S., Talukder, M. U., & Rahman, M. (2020). Does ‘fear of COVID-19’ triggerfuture career anxiety? An empirical investigation considering depression from COVID-19 as a mediator. International Journal of Social Psychiatry.
McCrae, R. R., & Costa, P. T. (1997). Conceptions and correlates of openness to experience. In R. Hogan, J. Johnson, & S. Briggs, (Eds.), Handbook of Personaliy Psychology (pp. 825–847). Elsevier.
McCrae, R. R. & Costa, P. T. (2008). The five-factor theory of personality. In O. P. John, R. W. Robins, & L. A. Pervin (Eds.), Handbook of Personality: Theory and Research (pp. 159–181). The Guilford Press.
Ministry of Culture & Tourism. (2020). Tourism Statistics April 2020. https://yigm.ktb.gov.tr/TR-9851/turizm-istatistikleri.html.
Odriozola-González, P., Planchuelo-Gómez, Á., Irurtiaa, M. J., & Luis-García, R. (2020). Psychological effects of the COVID-19 outbreak and lockdown among students and workers of a Spanish university. Psychiatry Research, 290: 113108.
Parola, A., & Felaco, C. (2020). A narrative investigation into the meaning and experience of career destabilization in Italian NEET. Mediterranean Journal of Clinical Psychology, 8(2).
Phi, G. T. and Clausen, H. B. (2020). Fostering innovation competencies in tourism higher education via design-based and value-based learning. Journal of Hospitality, Leisure, Sport & Tourism Education, 100298.
Robinson, R. N. S., Ruhanen, L., & Breakey, N. M. (2016). Tourism and hospitality internships: influences on student career aspirations. Current Issues in Tourism, 19(6), 513–527.
Roccas, S. Sagiv, L., Schwartz, S. H., & Knafo, A. (2002). The Big Five personality factors and personal values. Personality & Social Psychology Bulletin, 28(6), 789–801.
Sanmartin, R., Vicent, M., Gonzálvez, C., Inglés, C. J., Reinoso-Pacheco, R., & García-Fernández, J. M. (2020). Factorial invariance, latent mean differences of the PANAS and affective profiles and its relation to social anxiety in Ecuadorian sample. Sustainability, 12(7), 2976.
Sigala, M. (2021). Rethinking of tourism and hospitality education when nothing is normal: Restart, recover, or rebuild. Journal of Hospitality & Tourism Research, 10963480211012058.
Silva, P. (2006). Effects of disposition on hospitality employee job satisfaction and commitment. International Journal of Contemporary Hospitality Management, 18(4), 317–328.
Specht, J., Egloff, B., & Schmukle, S. C. (2011). Stability and change of personality across the life course: the impact of age and major life events on mean-level and rank-order stability of the Big Five. Journal of Personality and Social Psychology, 101(4), 862–882.
Sutin, A., Luchetti, M., Aschwanden, D., Lee, J. H., Sesker, A. A., Strickhouser, J. E., Stephan, Y., & Terracciano, A. (2020, May 6). Change in five-factor model personality traits during the acute phase of the Coronavirus Pandemic, Plos One, 15(8), e0237056.
Tang, Y. & Tsaur, S. (2016). Supervisory support climate and service-oriented organizational citizenship behavior in hospitality: The role of positive group affective tone. International Journal of Contemporary Hospitality Management, 28(10), 2331–2349.
Tavitiyaman, P., Ren, L., & Fung, C. (2021). Hospitality students at the online classes during COVID-19 – How personality affects experience? Journal of Hospitality, Leisure, Sport & Tourism Education, 28, 1000304.
Tellioğlu, S. (2021). The effect of job insecurity on future anxiety: A research on tourism sector employees. Saffron Journal of Culture and Tourısm Researches, 4(1): 41-56.
Teng, C. (2008). The effects of personality traits and attitudes on student uptake in hospitality employment. International Journal of Hospitality Management, 27(1), 76–86.
Teodorescu, D., Aivaz, K. A. & Amalfi, A. (2021). Factors affecting motivation in online courses during the COVID-19 pandemic: the experiences of students at a Romanian public university. European Journal of Higher Education,
Tsai, C., Hsu, H. & Hsu, Y. (2017). Tourism and hospitality college students’ career anxiety: Scale development and validation. Journal of Hospitality & Tourism Education, 29(4), 158–165.
Uludag, O. (2016). The mediating role of positive affectivity on testing the relationship of engagement to academic achievement: An emprical investigation of tourism students. Journal of Teaching in Travel & Tourism, 16(3), 163–177.
UNWTO. (2020). Impact assessment of the COVID-19 outbreak on international tourism. https://www.unwto.org/impact-assessment-of-the-covid-19-outbreak-on-international-tourism.
Üngüren, E., & Kaçmaz, Y. Y. (2022). Does COVID-19 pandemic trigger career anxiety in tourism students? Exploring the role of psychological resilience. Journal of Hospitality, Leisure, Sport & Tourism Education, 30, 100369.
Walsh, K., Chang, S., & Tse, E. C. (2015). Understanding students’ intention to join the hospitality industry: the role of emotional intelligence, service orientation and industry satisfaction. Cornell Hospitality Quarterly, 56(4), 369–382.
Wang, Y. & Tsai, C. (2014). Employability of hospitality graduates: student and industry perspectives. Journal of Hospitality & Tourism Education, 26(3), 125–135.
Watson, D., & Pennebaker, J. W. (1989). Health complaints, stress, and distress: Exploring the central role of negative affectivity. Psychological Review, 96(2), 234–254.
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of Personality & Social Psychology, 54(6), 1063–1070.
WEF. (2020). World Economic Forum The Future of Jobs Report. Geneva: WEF.
Williams, A. M., & Baláž, V. (2015). Tourism risk and uncertainty: theoretical reflections. Journal of Travel Research, 54(3), 271–287.
Williams, J. A., & Clemenz, C. (2003). Current perceptions of students following the September 11, 2001 terrorist attacks. Journal of Hospitality & Tourism Education, 15(2), 16–22.
Yang, J. & Ren, L. (2021). Government-industry-education-research collaboration in tourism: University’s perspective. Journal of Hospitality & Tourism Research, 10963480211000823.
Yin, R.K. (2011). Qualitative Research from Start to Finish. New York: The Guilford Press.
Young, C. A., & Corsun, D. L. (2009). What a nuisance: controlling for negative affectivity versus personality in hospitality stress research. International Journal of Hospitality Management, 28(2), 280–288.
Zaleski, Z. (1996). Future anxiety: concept, measurement, and preliminary research. Personality and Individual Differences, 21(2), 165–174.
Zaleski, Z., Sobol-Kwapinska, M., Przepiorka, A., & Meisner, M. (2019). Development and validation of the Dark Future scale. Time & Society, 28(1), 107–123.
Zhong, Y., Busser, J., Shapoval, V. & Murphy, K. (2021). Hospitality and Tourism Student Engagement and Hope During the COVID-19 Pandemic. Journal of Hospitality & Tourism Education, 33(3), 194-206.

Details

Primary Language

English

Subjects

Tourism (Other)

Journal Section

Research Article

Authors

Hanım Kader Şanlıöz-özgen ^*
0000-0002-5865-7553
Türkiye

Göklem Tekdemir
0000-0002-5988-4176
Türkiye

Ece Cankat
0000-0001-6806-7795
Türkiye

Early Pub Date

June 11, 2023

Publication Date

June 30, 2023

Submission Date

November 7, 2022

Acceptance Date

December 5, 2022

Published in Issue

Year 2023 Volume: 5 Number: 1

DOI

https://doi.org/10.48119/toleho.1200532

IZ

https://izlik.org/JA65KK89ZU

APA

Şanlıöz-özgen, H. K., Tekdemir, G., & Cankat, E. (2023). Flexible to shift or transform: Effects of Covid-19 on the future anxiety of hospitality students. Journal of Tourism Leisure and Hospitality, 5(1), 11-21. https://doi.org/10.48119/toleho.1200532

Cited By

AKADEMİSYENLERİN PANDEMİ DÖNEMİ UZAKTAN EĞİTİM DENEYİMLERİ: TURİZM PROGRAMLARI ÖRNEĞİ

Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi

https://doi.org/10.24889/ifede.1420594

Abstracting & Indexing

| | | | |

Making Submissions via DergiPark

The article—prepared according to author guidelines (covering text, references, tables, and figures)—should be sent to Journal of TOLEHO via DergiPark.

Please, use the links below to access the visual descriptions of the submission steps;

Full Open Access Strategy

Journal of TOLEHO is fully sponsored by Anadolu University Faculty of Tourism. Therefore there aren't any article submission, processing or publication charges.

There are also no charges for rejected articles, no proofreading charges, and no surcharges based on the length of an article, figures or supplementary data etc. All items (editorials, corrections, addendums, retractions, comments, etc.) are published free of charge.

Journal of TOLEHO is an open access journal which means that all content is freely available without charge to the users or institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles, or use them for any other lawful purpose, without asking prior permission from the publisher or the author. This is in accordance with the BOAI definition of open access.

Therefore, all articles published will be immediately and permanently free to read and download. All items has their own unique URL and PDF file.

All items published by the Journal of Tourism, Leisure and Hospitality are licensed under a Creative Commons Attribution 4.0 International License.

The licence permits others to use, reproduce, disseminate or display the article in any way, including for commercial purposes, so long as they credit the author for the original creation.

Authors retain copyright and grant the journal exclusive right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License.

Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.

However, Anadolu University Press can also demand to make an additional license agreement with the corresponding author of the study after first publication, in order to publish the manuscript in full text on various other platforms (web page, databases, indexes, promotion circles and etc.).

Öz

Flexible to shift or transform: Effects of Covid-19 on the future anxiety of hospitality students

Abstract

Keywords

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite

Cited By

AKADEMİSYENLERİN PANDEMİ DÖNEMİ UZAKTAN EĞİTİM DENEYİMLERİ: TURİZM PROGRAMLARI ÖRNEĞİ