Abstract
The
International Labor Organization (ILO) has defined psychosocial factors as
"interactions between job satisfaction, business organization and
management, environmental and organizational conditions and workers' expertise
and needs".
Job stress is harmful physical and emotional responses that occur when there is
a mismatch between the needs of the worker and the skills, resources, or needs
of a worker who changes the psychological and / or physical behaviors that
diverge from the normal functions of the individual.
Stress is the second most common health problem after work-related
musculoskeletal disorders. Work stress can affect the state of well being and
production capacity.
According to a survey conducted across Turkey, more than half of employees
(59%) stated that their stress levels had risen in the last year. The main
reasons for working stress in Turkey are business (61%), customers (44%) and
individual finance (42%). 66% of respondents said that working flexibly reduces
stress.
Potential sources of work stress are:
• Environmental factors (physical, technical, general environment)
• Organizational factors (Task, role, structure, participation, leadership, rules)
• Individual factors (incompetence, family, death, divorce, lack of money)
• Individual differences (work experience, personality, age, gender, social
economic status)
As a result of them:
• Physiological manifestations (Headache, heart, blood pressure)
• Psychological symptoms (sleep deprivation, depression, dissatisfaction)
• Behavioral symptoms (discomfort, accident, alcohol consumption)
• Organizational symptoms (absenteeism, reduced performance) arise.
Measures to be taken in the fight against work stress of employees:
1. Identifying stress sources correctly
2. Reducing and eliminating stress sources
3. Providing employees with stress experience
4. Giving employees information about stress results
5. Helping to be more effective in struggle with stress
Keywords:
work
psychology, stress, coping
Keywords
References
- Burak Kurt, Muhsin Akbaba, Volkan Recai Ötegen Cukurova University Faculty of Medicine Department of Public Health
Abstract
References
- Burak Kurt, Muhsin Akbaba, Volkan Recai Ötegen Cukurova University Faculty of Medicine Department of Public Health
Details
| Journal Section | Articles |
|---|---|
| Authors | |
| Publication Date | November 1, 2017 |
| Published in Issue | Year 2017 Volume 2, Issue 1(4) |