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Prevelans of Upper Extremity Musculoskeletal Complaints and Its Relationship with Risk Factors for Bank Employees Working with Computer

Year 2017, , 39 - 47, 01.04.2017
https://doi.org/10.5455/umj.20160922084115

Abstract

Aim: To determine the frequency and risk factors of upper extremity musculoskeletal complaints UE-WMSCs of the bank employees working with computer. Method: This cross-sectional observational study was conducted among 221 bank employees between July and September 2013 in Aydın, Turkey. For data collection socio-demographic characteristics and working environment form, evaluation of upper extremity musculoskeletal symptoms with visual analogue scale VAS form, MSC Musculoskeletal complaints preventive behaviors and Karasek job strain scale was used. Results: The rate of existence of a symptom anywhere in upper body area is 61.1%, and the average VAS pain intensity is 1.8±2.8. The most common complaint is reported in the left neck 66.5% and left shoulder 28.5% areas. The least existence of symptoms is found out in left elbow region 13.1% . Average scale points for psycho-social elements of workload, control over the work and social support are determined as 72.3±19.4, 69.1±19.6 and 74.7±19.8 respectively. The average score for work stress is determined to be 1.0±0.26 0.61-2.0 . There has been found out a close relationship between the risk for musculoskeletal complaints on one hand and age, the number of children, working time and work control on the other hand. Conclusion: Neck and shoulders are most affected areas in the bodies of bank employees working with a computer. It is found out that socio-demographic characteristics, working conditions, and work control are closely connected with UE-WMSC.

References

  • Griffiths KL, Mackey MG, Adamson BJ. Behavioral and psychophysiological responses to job demands and association with musculoskeletal symptoms in computer work. J Occup Rehabil 2011;21(4):482-92.
  • Smith S, Salaway G, Caruso BJ. The ECAR study of under graduate students and information technology: Research study:EDUCAUSE center for applied research 2009. https:/ /net.educause.edu/ir/library/pdf/ers0906/rs/ERS0906w.pdf
  • National Research Council, The National Academy of Sciences. Musculo skeletal disorders and the workplace: low back and upper extremity musculoskeletal disorders. Washington (DC): National Academy Press. 2001.
  • Andersen JH, Fallentin N, Thomsen JF, Mikkelsen SH. Risk factors for neck and upper extremity disorders among computers users and the effect of interventions: an overview of systematicreviews. PLoSOne 2011;12; 6(5).
  • Ranasinghe P, Perera YS, Lamabadusuriya DA, Kulatunga S, Jayawardana N, Rajapakse S, et al. Work related complaints of neck, shoulder and arm among computer office workers: A cross-sectional evaluation of prevalence and risk factors in a developingcountry. EnvironHealth 2011;10 (1),1.
  • Abledu J and Abledu K. Multiple Logistic Regression Analysis of Predictors of Musculoskeletal Disorders and Disability among Bank Workers in Kumasi, Ghana. J Ergonomics 2012;2:111-5.
  • Wu S, He L, Li J, Wang J, Wang S. Visual Display Terminal Use Increases the Prevalence and Risk of Work-related Musculoskeletal Disorders among Chinese Office Workers: A Cross-sectional Study. J Occup Health 2012;54:34-43.
  • Podniece Z. Work-related musculoskeletal disorders: prevention report European Agency for Safety and Health at Work. 2008. Luxembourg, Belgium.
  • Cho C, Hwang Y, Cherng R. Musculoskeletal Symptoms and Associated Risk Factors Among Office Workers With High Workload Computer Use. J Manipulative Physiol Ther. 2012;35(7):534-540.
  • Price DD, McGrath PA, Rafii A, Buckingham B. The validation of visualanaloguescales as ratio scale measures for chronic and experimental pain. Pain; 1983; 17:45-56.
  • Punnett L, Wegman DH. Work-related musculoskeletal disorders: the epidemiologic evidence and the debate. J Electromyogr Kinesiol 2004;14:13–23.
  • Demiral Y, Ünal B, Kılıç B, ve ark. İş Stresi Ölçeğinin İzmir Konak Belediyesi’nde Çalışan Erkek İşçilerde Geçerlilik ve Güvenirliliğinin İncelenmesi. Toplum Hekimliği Bülteni, Ocak-Nisan 2007;26(1): 11-18.
  • Baldwin ML, Butler RJ. Upper extremity disorders in the workplace: costs and outcomes beyond the first return to work. J Occup Rehabil 2006; 16:303-323.
  • Bhanderi D, Choudhary SK, Parmar L and Doshi V. A study of occurrence of musculoskeletal discomfort in computer operators. Indian J Community Med 2008; 33(1): 65–66.
  • Naidoo RN, Haq SA.Occupational use syndromes. Best Pract Res Clin Rheumatol 2008;22(4):667-691.
  • Fourth European Working Conditions Survey, 2007. http:// www.eurofound.europa.eu/pubdocs/2006/98/en/2/ef0698 en. pdf
  • Akrouf QA, Crawford JO, Al-Shatti AS, Kamel MI. Musculo skeletal disorders among bank officeworkers in Kuwait. East Mediterr Health J.2010;16(1).
  • Balcı Ö. Gaziantep İl Merkezindeki Bankaların Büro ergo- nomisine uygunluk durumları ve banka çalışanlarının bazı sağlık yakınmaları.Gaziantep Üniversitesi, Tıp Fakültesi, Halk Sağlığı Anabilim Dalı, doktora tezi. 2007.
  • Jensen C et al. Musculoskeletal symptoms and duration of computer and mouse use. Int J Ind Ergon,2002,30(4- 5):265-75.
  • Woods V. Musculoskeletal disorders and visual strain in intensive data processing workers. Occup Med 2005; 55 (2):21–7.
  • Çalık BB, Orçin TA, Başkan E, Gökçe B. Bilgisayar Kullanan Masa Başı Çalışanlarında Kas İskelet Sistemi Rahatsızlıkları, İşin Engellenmesi ve Risk Faktörlerinin İncelenmesi Marmara Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi: 2013;3(4):208-214.
  • Klussmann A, Gebhardt H, Liebers F, Rieger MA. Musculoskeletal symptoms of the upper extremities and the neck: a cross sectional study on prevalence and symptom predicting factors at visual display terminal (VDT) workstations. BMC Musculoskelet Disord 2008;9:96.
  • Viikari JE, Martinikainen R, Lukkonen R, Mutanen P, Takala EP, Riihimäki H. Longitudinalstudy on work related and individual risk factors affecting radiating neck pain. Occup Environ Med 2001; 58: 345-352.
  • Gerr F, Marcus M, Ensor C, Kleinbaum D, Cohen S, Edwards A, Gentry E, Ortiz DJ, Monteilh C. A .Prospective study of computer users: I. Study design and incidence of musculoskeletal symptoms and disorders. Am J Ind Med 2002; 41: 221-235.
  • Wahlström J, Svensson J, Hagberg M, Johnson PW. Differences between work methods and gender in computer mouse use. Scand J Work Environ Health 2000; 26(5):390-7.
  • Tornqvist EW, Hagberg M, Hagman M, Risberg EH, Toomingas A. Theinfluence of working conditions and individual factors on the incidence of neck and upper limb symptoms among Professional computer users. Int Arch Occup Environ Health 2009; 82(6):689-702.
  • Holmström E, Engholm G. Musculoskeletaldisorders in relation to age and occupation in Swedish construction workers. Am J Ind Med 2003;44(4):377-384.
  • Guo HR, Chang YC, Yeh WY, Chen CW, Guo YL. Prevalence of Musculoskeletal Disorder among Workers in Taiwan: A Nationwide Study. J Occup Health 2004; 246: 26-36.
  • Janwantanakul P, Pensri P, Jiamjarasrangsri V, Sinsongsook T. Prevalence of self-reported musculoskeletal symptoms among office workers. Occup Med 2008; 58: 436-438.
  • Krantz B K(ed). The Swedish Work Environment Authority. Musculoskeletal ergonomics statistics. The Swedish Work Environment Authority. 2006; p.6-11.
  • Boogar RI,Mirkouhi G M. Psychosocial and Occupational Risk Factors of Musculoskeletal Pains Among Computer Users: Retrospective Cross-Sectional Study in Iran. IJOH 2013; 5(2 ):46-52.
  • Krantz G, Berntsson L, Lundberg U. Total workload, work stress and perceived. Eur J Public Health 2005;15(2): 209- 214.
  • Loghmani A, Golshiri P, Zamani A, Kheirmand M, Jafari N. Musculoskeletal symptoms and job satisfaction among Office-workers: A Cross-sectionalstudyfrom Iran. Acta Med Acad. 2013;42(1):46-54.
  • Roquelaure Y, Ha C, Rouillon C, Fouquet N, Leclerc A, Descatha A et.al. Risk Factors for Upper-Extremity Musculo skeletal Disorders in the Working Population. Arthritis Rheum. 2009 Oct 15;61(10):1425-34.
  • Viester L, Verhagen EA, OudeHengel KM, Koppes LL, van der Beek AJ, Bongers PM.The relation between body mass index and musculoskeletal symptoms in the working population. BMC Musculoskelet Disord 2013;14:238
  • Bozhüyük A, Özcan S, Kurdak H, Akpınar E, Saatçı E, Bozdemir N .Sağlıklı Yaşam Biçimi ve Aile Hekimliği. TJFMPC 2012;6(1).
  • Akrouf QA, Crawford JO, Al-Shatti AS, Kamel MI. Musculo skeletal disorders among bank officeworkers in Kuwait. Eastern Mediterranean Health Journal, EMHJ. 2010;16 (1):94-100.
  • Cagnie B, Danneels L, Van Tiggelen D, De Loose V, Cambier D. Individual and work related risk factors for neck pain among Office workers: a cross sectional study. Eur Spine J. 2007 May;16(5):679-86.
  • Mclean L, Tingley M, Scott RN, Rickards J.Computer terminal work and the benefit of microbreaks. Appl Ergon 2001;32(3):225-237.
  • Bot SD, Terwee, CB, van der Windt, DA et al. Work-related physical and psychosocial risk factors for sick leave in patients with neck or upper extremity complaints. Int Arch Occup Environ Health 2007;80(8):733-741.
  • Ariens GA, van Mechelen W, Bongers PM, Bouter LM, van der Wal G. Psychosocial risk factors for neck pain. Am J Ind Med 2001;39: 180-193.
  • Devereux JJ, Vlachonikolis IG, Buckle PW. Epidemiological study to investigate potential interaction between physical and psychosocial factors at work that may increase the risk of symptoms of musculoskeletal disorders of the neck and upperlimb. Occup Environ Med 2002;59:269-277.
Year 2017, , 39 - 47, 01.04.2017
https://doi.org/10.5455/umj.20160922084115

Abstract

References

  • Griffiths KL, Mackey MG, Adamson BJ. Behavioral and psychophysiological responses to job demands and association with musculoskeletal symptoms in computer work. J Occup Rehabil 2011;21(4):482-92.
  • Smith S, Salaway G, Caruso BJ. The ECAR study of under graduate students and information technology: Research study:EDUCAUSE center for applied research 2009. https:/ /net.educause.edu/ir/library/pdf/ers0906/rs/ERS0906w.pdf
  • National Research Council, The National Academy of Sciences. Musculo skeletal disorders and the workplace: low back and upper extremity musculoskeletal disorders. Washington (DC): National Academy Press. 2001.
  • Andersen JH, Fallentin N, Thomsen JF, Mikkelsen SH. Risk factors for neck and upper extremity disorders among computers users and the effect of interventions: an overview of systematicreviews. PLoSOne 2011;12; 6(5).
  • Ranasinghe P, Perera YS, Lamabadusuriya DA, Kulatunga S, Jayawardana N, Rajapakse S, et al. Work related complaints of neck, shoulder and arm among computer office workers: A cross-sectional evaluation of prevalence and risk factors in a developingcountry. EnvironHealth 2011;10 (1),1.
  • Abledu J and Abledu K. Multiple Logistic Regression Analysis of Predictors of Musculoskeletal Disorders and Disability among Bank Workers in Kumasi, Ghana. J Ergonomics 2012;2:111-5.
  • Wu S, He L, Li J, Wang J, Wang S. Visual Display Terminal Use Increases the Prevalence and Risk of Work-related Musculoskeletal Disorders among Chinese Office Workers: A Cross-sectional Study. J Occup Health 2012;54:34-43.
  • Podniece Z. Work-related musculoskeletal disorders: prevention report European Agency for Safety and Health at Work. 2008. Luxembourg, Belgium.
  • Cho C, Hwang Y, Cherng R. Musculoskeletal Symptoms and Associated Risk Factors Among Office Workers With High Workload Computer Use. J Manipulative Physiol Ther. 2012;35(7):534-540.
  • Price DD, McGrath PA, Rafii A, Buckingham B. The validation of visualanaloguescales as ratio scale measures for chronic and experimental pain. Pain; 1983; 17:45-56.
  • Punnett L, Wegman DH. Work-related musculoskeletal disorders: the epidemiologic evidence and the debate. J Electromyogr Kinesiol 2004;14:13–23.
  • Demiral Y, Ünal B, Kılıç B, ve ark. İş Stresi Ölçeğinin İzmir Konak Belediyesi’nde Çalışan Erkek İşçilerde Geçerlilik ve Güvenirliliğinin İncelenmesi. Toplum Hekimliği Bülteni, Ocak-Nisan 2007;26(1): 11-18.
  • Baldwin ML, Butler RJ. Upper extremity disorders in the workplace: costs and outcomes beyond the first return to work. J Occup Rehabil 2006; 16:303-323.
  • Bhanderi D, Choudhary SK, Parmar L and Doshi V. A study of occurrence of musculoskeletal discomfort in computer operators. Indian J Community Med 2008; 33(1): 65–66.
  • Naidoo RN, Haq SA.Occupational use syndromes. Best Pract Res Clin Rheumatol 2008;22(4):667-691.
  • Fourth European Working Conditions Survey, 2007. http:// www.eurofound.europa.eu/pubdocs/2006/98/en/2/ef0698 en. pdf
  • Akrouf QA, Crawford JO, Al-Shatti AS, Kamel MI. Musculo skeletal disorders among bank officeworkers in Kuwait. East Mediterr Health J.2010;16(1).
  • Balcı Ö. Gaziantep İl Merkezindeki Bankaların Büro ergo- nomisine uygunluk durumları ve banka çalışanlarının bazı sağlık yakınmaları.Gaziantep Üniversitesi, Tıp Fakültesi, Halk Sağlığı Anabilim Dalı, doktora tezi. 2007.
  • Jensen C et al. Musculoskeletal symptoms and duration of computer and mouse use. Int J Ind Ergon,2002,30(4- 5):265-75.
  • Woods V. Musculoskeletal disorders and visual strain in intensive data processing workers. Occup Med 2005; 55 (2):21–7.
  • Çalık BB, Orçin TA, Başkan E, Gökçe B. Bilgisayar Kullanan Masa Başı Çalışanlarında Kas İskelet Sistemi Rahatsızlıkları, İşin Engellenmesi ve Risk Faktörlerinin İncelenmesi Marmara Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi: 2013;3(4):208-214.
  • Klussmann A, Gebhardt H, Liebers F, Rieger MA. Musculoskeletal symptoms of the upper extremities and the neck: a cross sectional study on prevalence and symptom predicting factors at visual display terminal (VDT) workstations. BMC Musculoskelet Disord 2008;9:96.
  • Viikari JE, Martinikainen R, Lukkonen R, Mutanen P, Takala EP, Riihimäki H. Longitudinalstudy on work related and individual risk factors affecting radiating neck pain. Occup Environ Med 2001; 58: 345-352.
  • Gerr F, Marcus M, Ensor C, Kleinbaum D, Cohen S, Edwards A, Gentry E, Ortiz DJ, Monteilh C. A .Prospective study of computer users: I. Study design and incidence of musculoskeletal symptoms and disorders. Am J Ind Med 2002; 41: 221-235.
  • Wahlström J, Svensson J, Hagberg M, Johnson PW. Differences between work methods and gender in computer mouse use. Scand J Work Environ Health 2000; 26(5):390-7.
  • Tornqvist EW, Hagberg M, Hagman M, Risberg EH, Toomingas A. Theinfluence of working conditions and individual factors on the incidence of neck and upper limb symptoms among Professional computer users. Int Arch Occup Environ Health 2009; 82(6):689-702.
  • Holmström E, Engholm G. Musculoskeletaldisorders in relation to age and occupation in Swedish construction workers. Am J Ind Med 2003;44(4):377-384.
  • Guo HR, Chang YC, Yeh WY, Chen CW, Guo YL. Prevalence of Musculoskeletal Disorder among Workers in Taiwan: A Nationwide Study. J Occup Health 2004; 246: 26-36.
  • Janwantanakul P, Pensri P, Jiamjarasrangsri V, Sinsongsook T. Prevalence of self-reported musculoskeletal symptoms among office workers. Occup Med 2008; 58: 436-438.
  • Krantz B K(ed). The Swedish Work Environment Authority. Musculoskeletal ergonomics statistics. The Swedish Work Environment Authority. 2006; p.6-11.
  • Boogar RI,Mirkouhi G M. Psychosocial and Occupational Risk Factors of Musculoskeletal Pains Among Computer Users: Retrospective Cross-Sectional Study in Iran. IJOH 2013; 5(2 ):46-52.
  • Krantz G, Berntsson L, Lundberg U. Total workload, work stress and perceived. Eur J Public Health 2005;15(2): 209- 214.
  • Loghmani A, Golshiri P, Zamani A, Kheirmand M, Jafari N. Musculoskeletal symptoms and job satisfaction among Office-workers: A Cross-sectionalstudyfrom Iran. Acta Med Acad. 2013;42(1):46-54.
  • Roquelaure Y, Ha C, Rouillon C, Fouquet N, Leclerc A, Descatha A et.al. Risk Factors for Upper-Extremity Musculo skeletal Disorders in the Working Population. Arthritis Rheum. 2009 Oct 15;61(10):1425-34.
  • Viester L, Verhagen EA, OudeHengel KM, Koppes LL, van der Beek AJ, Bongers PM.The relation between body mass index and musculoskeletal symptoms in the working population. BMC Musculoskelet Disord 2013;14:238
  • Bozhüyük A, Özcan S, Kurdak H, Akpınar E, Saatçı E, Bozdemir N .Sağlıklı Yaşam Biçimi ve Aile Hekimliği. TJFMPC 2012;6(1).
  • Akrouf QA, Crawford JO, Al-Shatti AS, Kamel MI. Musculo skeletal disorders among bank officeworkers in Kuwait. Eastern Mediterranean Health Journal, EMHJ. 2010;16 (1):94-100.
  • Cagnie B, Danneels L, Van Tiggelen D, De Loose V, Cambier D. Individual and work related risk factors for neck pain among Office workers: a cross sectional study. Eur Spine J. 2007 May;16(5):679-86.
  • Mclean L, Tingley M, Scott RN, Rickards J.Computer terminal work and the benefit of microbreaks. Appl Ergon 2001;32(3):225-237.
  • Bot SD, Terwee, CB, van der Windt, DA et al. Work-related physical and psychosocial risk factors for sick leave in patients with neck or upper extremity complaints. Int Arch Occup Environ Health 2007;80(8):733-741.
  • Ariens GA, van Mechelen W, Bongers PM, Bouter LM, van der Wal G. Psychosocial risk factors for neck pain. Am J Ind Med 2001;39: 180-193.
  • Devereux JJ, Vlachonikolis IG, Buckle PW. Epidemiological study to investigate potential interaction between physical and psychosocial factors at work that may increase the risk of symptoms of musculoskeletal disorders of the neck and upperlimb. Occup Environ Med 2002;59:269-277.
There are 42 citations in total.

Details

Primary Language English
Journal Section Research Article
Authors

Safiye Ozvurmaz

Aliye Mandiracioglu This is me

Publication Date April 1, 2017
Published in Issue Year 2017

Cite

Vancouver Ozvurmaz S, Mandiracioglu A. Prevelans of Upper Extremity Musculoskeletal Complaints and Its Relationship with Risk Factors for Bank Employees Working with Computer. ULUTAS MED J. 2017;3(2):39-47.