A Discrete Event Simulation Model of an Emergency Department Service System

Year 2024, Volume: 1 Issue: 1, 52 - 56, 02.08.2024

Sümeyra Sena Koçyiğit , Güney Gürsel

Abstract

This paper presents a case study of a discrete event simulation model belonging to an emergency department in a regional hospital. The optimization of hospital emergency services is crucial for improving patient outcomes and operational efficiency. This study presents a discrete-event simulation model designed to enhance the performance of emergency departments by addressing key challenges such as resource scarcity, patient prioritization, and coordination between ambulances and hospitals. The model aims to reduce patient waiting times, optimize the utilization of doctors and nurses, and decrease operational costs. Simulation results indicate reduction in patient waiting times, increase in resource utilization efficiency, reduction in mortality rates for critical patients, and decrease in operational costs. These improvements highlight the potential of the proposed model to significantly enhance the quality and efficiency of emergency services. Future work will focus on refining the model and validating its effectiveness in diverse hospital settings.

Keywords

Emergency departments, healthcare modeling, discrete event simulation, priorities

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