Public Demands and Evaluation of Sports Services Offered By Municipalities – Büyükçekmece District Example

Abstract

Aim: The aim of this study is to examine the satisfaction levels of individuals using public recreation areas and their expectations from these areas. Methods: A total of 350 individuals aged between 18 and 61 participated in the study voluntarily. The data in the study were obtained by applying the demographic information form prepared by the researcher and the satisfaction scale of the recreation services of the municipalities developed by Çoban (2002). The obtained data were analyzed in SPSS program. Results: As a result of the analysis; participants generally; are male (57.7%), the age range is concentrated between 35-50 (36.3%), the participants generally have a university education (58.9%), the majority (54.3%) do not do sports regularly, and the services of the municipalities are not sufficient. It was determined that those who did not find it were in the majority (57.1%). It was determined that the average score of the participants' satisfaction scale was 3.5±0.6. While there was no statistically significant difference in this score when the gender, age range, and working years of the participants were taken into account, it was determined that there were significant differences when the education level and levels of finding the services were sufficient. Conclusion: Based on these findings; It was determined that the participants did not find the recreation areas provided by the municipalities sufficient. According to this, it can be said that this situation can change by arranging the recreation areas in accordance with the purpose and increasing the number of them.

Keywords

• Management
• Recreation
• Leisure
• Public
• Expectation

Belediyelerin Sunduğu Spor Hizmetlerinde Halkın Talepleri ve Değerlendirilmesi – Büyükçekmece İlçesi Örneği

Abstract

Amaç: Bu çalışmanın amacı kamusal rekreasyon alanlarını kullanan bireylerin memnuniyet düzeylerini ve bu alanlardan beklentilerini incelemektir. Yöntem: Araştırmaya yaşları 18 ile 61 arasında değişen toplam 350 kişi gönüllü olarak katılmıştır. Araştırmada veriler araştırmacı tarafından hazırlanan demografik bilgi formu ve Çoban (2002) tarafından geliştirilen belediyelerin rekreasyon hizmetlerinden memnuniyet ölçeği uygulanarak elde edilmiştir. Elde edilen veriler SPSS programında analiz edilmiştir. Bulgular: Analiz sonucunda; genel olarak katılımcılar, erkek (%57,7), yaş aralığının 35-50 (%36,3) arasında yoğunlaştığı, katılımcıların genel olarak üniversite eğitimi aldığı (%58,9), çoğunluğun (%54,3) düzenli spor yapmadığı ve Belediyeler yeterli değil. Bulamayanların çoğunlukta (%57,1) olduğu belirlendi. Katılımcıların memnuniyet ölçeği ortalama puanının 3,5±0,6 olduğu belirlendi. Katılımcıların cinsiyeti, yaş aralığı ve çalışma yılı dikkate alındığında bu puanda istatistiksel olarak anlamlı bir farklılık bulunmazken, eğitim düzeyi ve hizmet bulma düzeyleri yeterli olduğunda anlamlı farklılıklar olduğu tespit edilmiştir. Sonuç: Bu bulgulara dayanarak; Katılımcıların belediyelerin sağladığı rekreasyon alanlarını yeterli bulmadıkları belirlendi. Buna göre rekreasyon alanlarının amaca uygun olarak düzenlenmesi ve sayısının arttırılmasıyla bu durumun değişebileceği söylenebilir.

Keywords

• Yönetim
• Rekreasyon
• Boş zaman
• Halk
• Beklenti

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