Year 2017, Volume 1 , Issue 2, Pages 99 - 120 2017-12-31

A LITERATURE REVIEW ON LOGISTICS PERFORMANCE AND RELATIONSHIP QUALITY
LOJİSTİK PERFORMANS VE İLİŞKİ KALİTESİ ÜZERİNE ALANYAZIN İNCELEMESİ

Hanifi Murat MUTLU [1] , Semir ÖLMEZ [2]


Logistic performance and relationship quality variables that shape the relationship between the parties and consolidate the relations established are examined by many authors in the literature. This study aims to make a comprehensive literature review of logistic performance and relationship quality measurements.The study assesses to scientific articles which contains “logistics performance” and "relationship quality" keywords and scanned in ScienceDirect, Web of Science and Emerald index by content analysis. After necessary editing, the articles examined within author, publishing location, topic, research design, industry/country, population, sampling method and volume, measurement method, variables of measurement, dependent and independent variables, detected relationships. In the study, it is just used published and full-text articles. The study results aim to clarify the concept of logistics performance, relationship quality and prevent confusion caused by different goals and measurement levels.

Taraflar arasındaki ilişkiyi şekillendiren ve kurulan ilişkileri sağlamlaştıran ilişki kalitesi değişkenleri ile lojistik performans alanyazında birçok yazar tarafından ele alınmakta ve incelenmektedir. Bu çalışma lojistik performans ve ilişki kalitesi ölçümlerine ilişkin kapsamlı bir literatür incelemesi yapmayı amaçlamaktadır. 1980 ve 2015 yılları arasında Science Direct, Web of Science ve Emerald endekslerinde taranan ve "logistics performance" ve "realitonship quality" anahtar kelimesi içeren bilimsel makaleleri içerik analizine tabi tutmaktadır. Gerekli düzenleme işlemleri yapıldıktan sonra makaleler yazar, yayın yeri bilgisi, konu başlığı, araştırma tasarımı, sektör/ülke, ana kütle, örnekleme yöntem ve hacmi, ölçüm yöntemi, ölçümde kullanılan değişkenler, bağımlı ve bağımsız değişkenler ve bulgulanan ilişkiler kapsamında incelenmektedir. Araştırmada sadece yayınlanmış ve tam metin makaleler kullanılmıştır. Çalışma sonuçları ile ilişki kalitesi değişkenleri ve lojistik performans kavramlarının farklı amaç ve ölçüm düzeyleri itibarıyla detaylı bir şekilde açıklanması hedeflenmektedir. 

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Primary Language tr
Subjects Management
Journal Section Articles
Authors

Author: Hanifi Murat MUTLU
Institution: GAZİANTEP ÜNİVERSİTESİ
Country: Turkey


Author: Semir ÖLMEZ (Primary Author)
Country: Turkey


Dates

Acceptance Date : December 7, 2017
Publication Date : December 31, 2017

APA Mutlu, H , Ölmez, S . (2017). LOJİSTİK PERFORMANS VE İLİŞKİ KALİTESİ ÜZERİNE ALANYAZIN İNCELEMESİ . Uluslararası Ticaret ve Ekonomi Araştırmaları Dergisi , 1 (2) , 99-120 . DOI: 10.30711/utead.356743