Öz
Sağlık
işletmelerinde son yıllarda teknolojiye dayalı, sürdürülebilir, kalite ve hasta
odaklı hizmet talebindeki artış önemli boyutlara ulaşmıştır. Ticari
işletmelerden farklı olarak anlık veya farklı zamanlarda yaşanabilecek
problemler olumsuz ve hayati öneme sahip sonuçlar ortaya koyabilmektedir. Karmaşık
yapı, işlev, süreç ve teknolojiye sahip bu kuruluşlarda yine farklı nitelik ve
nicelikteki bileşenler bulunmakta, birbirlerinden bağımsız biçimde ele
alınmakta ve yönetilmeye çalışılmaktadır. Bu durum, teknolojiye dayalı,
sürdürülebilir, kalite ve hasta odaklı hizmet verilmesini olumsuz yönde
etkilemektedir. Bu bağlamda sağlık işletmelerinde kullanıcı, süreç, uygulama ile
teknolojik alt yapı bileşenleri boyutunda çözüm getirebilecek yaklaşımlardan
birisi de Kurumsal Mimaridir (KM). Bu kapsamda araştırmanın amacı, literatürdeki
çalışmaları KM çerçevesinde inceleyerek sağlık işletmelerindeki süreçleri, veriyi,
yazılımları, sistemleri ve teknolojik alt yapı bileşenlerini belirlemektir. Çalışmada
Sistematik Haritalama yöntemi kullanılmış, elde edilen bulgular yorumlanmıştır.
Sağlık işletmelerine yönelik KM geliştirme faaliyetlerine ışık tutabilecek temel
bilgileri sunmasını bu araştırmanın literatür ve endüstriye olan önemli katkısı
olarak belirtmek mümkündür. Zaman ve yer sınırlılıklarından dolayı araştırmanın
bir bölümü bu makalede sunulabilmiştir.
Anahtar Kelimeler
Kaynakça
- Aghazadeh S, Aliyev A, Ebrahimnezhad M.(2012) Review the role of hospital information systems in medical services development. Int J Comput Theory Eng.;4(6):866
- Archimate (2018). Enterprise Architecture Description Language and Integrated Development Environment, https://www. archimatetool.com, 03/07/2019.
- Carroll, S. S., Edwards, J. N., & Rodin, D. (2012). Using electronic health records to improve quality and efficiency: The Experiences of Leading Hospitals. The Commonwealth Fund, 1-40.
- Elibol, H. (2005). Bilişim Teknolojileri kullanımının işletmelerin organizasyon yapıları üzerindeki etkileri. Selçuk Üniversitesi Sosyal Bilimler Dergisi, 156-162.
- Jonkers, H., Lankhorst, M. M., Hugo W.L. ter Doest, Arbab, F., Bosma, H. and Wieringa, R. J. (2006). Enterprise architecture: Management tool and blueprint for the organisation. – Information Systems Frontier, 8, pp. 63–66.
- Kitchenham, B. (2004). Procedures for performing systematic reviews. Keele University Technical Report.
- Lankhorst, M. (2009). Enterprise architecture at work: modelling, communication, and analysis, Springer-Verlag Berlin Heidelberg.
- Niemi, E. (2008). Enterprise Architecture Benefits: Perceptions from Literature and Practice. In: Niemi, E., Ylimäki, T. & Hämäläinen, N. (Eds.) Evaluation of enterprise and software architectures : critical issues, metrics and practices : [AISA Project 2005-2008]. Jyväskylä : University of Jyväskylä, Information Technology Research Institute. - ISBN 978-951-39-3108-7.
- Olsen H. D. (2017). Enterprise Architecture management challenges in the Norwegian health sector. Procedia Computer Science. v, 2017, Pages 637-645.
- Pereira, C.M. and P. Sousa (2004). A Method to Define an Enterprise Architecture Using the Zachman Framework, Proceedings of the 2004 ACM Symposium on Applied Computing, pp. 1366–1371.
- Petersen, K., Feldt, R., Mujtaba, S. and Mattsso M. (2008). Systematic mapping studies in Software Engineering. Proceedings of the 12th International Conference on Evaluation and Assessment in Software Engineering, 68-77.
- Ross, J. W. (2009). Information Technology Strategy-Creating a Strategic IT architecture competency: learning in stages. In R. D. Galliers & D. E. Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (pp. 584): Routledge.
- Sajid M. and Ahsan K. (2016). Role of Enterprise Architecture in healthcare organizations and knowledge-based medical diagnosis system. J. Inf. Syst. Technol. Manag., vol. 13, no. 2, pp. 181–192.
- Seppänen, V. (2008). Interconnections and differences between EA and SOA in government ICT development. In Proceedings of the 31st Information Systems Research Seminar in Scandinavia.
- Shah H., Ahsan K. ve Kingston P. (2010), "Healthcare Modelling through Enterprise Architecture: A Hospital Case," Seventh International Conference on Information Technology, pp. 460-465.
- Uysal MP, Şenkul G. (2018) Sağlık ve hastane bilgi sistemlerinde kurumsal mimari yaklaşımı. International Conference Of Strategic Research On Scientific Studies And Education-ICoSReSSE, 19/10/2018 - 21/10/2018
- Uysal MP, Halici A, Mergen AE (2017). Re-engineering Enterprise Architectures. 12th Conference on Information Systems Management, 03/09/2017 - 06/09/2017.
Öz
Increase in the demand for technology-based,
sustainable, quality and patient-oriented services in healthcare enterprises
has reached to the significant levels. Unlike commercial enterprises, problems
that may be experienced in real time or at various times can produce negative
and vital results. These organizations, which have complex structure, functions,
processes and technology, have components of different quality and quantity, and
they are managed independently from each other. This situation adversely
affects the delivery of technology-based, sustainable, quality and
patient-oriented health services. In this context, one of the approaches that
can bring solution, in terms of user, process, application and technological
infrastructure components in health enterprises, may be Enterprise Architecture
(EA). Therefore, the aim of this research is to determine the processes, data,
software, systems and technological infrastructure components in health care organizations
by examining the studies within the framework of EA. Systematic Mapping Method is
used and the findings are discussed aligned with EA principles. It is possible
to state that providing the basic information that can shed light on EA
development activities for health enterprises is an important contribution of
this research to the literature as well as to the industry. Only limited part
of the research is presented due to time and space constraints.
Anahtar Kelimeler
Health Care Organization Enterprise Architecture Systematic Mapping
Kaynakça
- Aghazadeh S, Aliyev A, Ebrahimnezhad M.(2012) Review the role of hospital information systems in medical services development. Int J Comput Theory Eng.;4(6):866
- Archimate (2018). Enterprise Architecture Description Language and Integrated Development Environment, https://www. archimatetool.com, 03/07/2019.
- Carroll, S. S., Edwards, J. N., & Rodin, D. (2012). Using electronic health records to improve quality and efficiency: The Experiences of Leading Hospitals. The Commonwealth Fund, 1-40.
- Elibol, H. (2005). Bilişim Teknolojileri kullanımının işletmelerin organizasyon yapıları üzerindeki etkileri. Selçuk Üniversitesi Sosyal Bilimler Dergisi, 156-162.
- Jonkers, H., Lankhorst, M. M., Hugo W.L. ter Doest, Arbab, F., Bosma, H. and Wieringa, R. J. (2006). Enterprise architecture: Management tool and blueprint for the organisation. – Information Systems Frontier, 8, pp. 63–66.
- Kitchenham, B. (2004). Procedures for performing systematic reviews. Keele University Technical Report.
- Lankhorst, M. (2009). Enterprise architecture at work: modelling, communication, and analysis, Springer-Verlag Berlin Heidelberg.
- Niemi, E. (2008). Enterprise Architecture Benefits: Perceptions from Literature and Practice. In: Niemi, E., Ylimäki, T. & Hämäläinen, N. (Eds.) Evaluation of enterprise and software architectures : critical issues, metrics and practices : [AISA Project 2005-2008]. Jyväskylä : University of Jyväskylä, Information Technology Research Institute. - ISBN 978-951-39-3108-7.
- Olsen H. D. (2017). Enterprise Architecture management challenges in the Norwegian health sector. Procedia Computer Science. v, 2017, Pages 637-645.
- Pereira, C.M. and P. Sousa (2004). A Method to Define an Enterprise Architecture Using the Zachman Framework, Proceedings of the 2004 ACM Symposium on Applied Computing, pp. 1366–1371.
- Petersen, K., Feldt, R., Mujtaba, S. and Mattsso M. (2008). Systematic mapping studies in Software Engineering. Proceedings of the 12th International Conference on Evaluation and Assessment in Software Engineering, 68-77.
- Ross, J. W. (2009). Information Technology Strategy-Creating a Strategic IT architecture competency: learning in stages. In R. D. Galliers & D. E. Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (pp. 584): Routledge.
- Sajid M. and Ahsan K. (2016). Role of Enterprise Architecture in healthcare organizations and knowledge-based medical diagnosis system. J. Inf. Syst. Technol. Manag., vol. 13, no. 2, pp. 181–192.
- Seppänen, V. (2008). Interconnections and differences between EA and SOA in government ICT development. In Proceedings of the 31st Information Systems Research Seminar in Scandinavia.
- Shah H., Ahsan K. ve Kingston P. (2010), "Healthcare Modelling through Enterprise Architecture: A Hospital Case," Seventh International Conference on Information Technology, pp. 460-465.
- Uysal MP, Şenkul G. (2018) Sağlık ve hastane bilgi sistemlerinde kurumsal mimari yaklaşımı. International Conference Of Strategic Research On Scientific Studies And Education-ICoSReSSE, 19/10/2018 - 21/10/2018
- Uysal MP, Halici A, Mergen AE (2017). Re-engineering Enterprise Architectures. 12th Conference on Information Systems Management, 03/09/2017 - 06/09/2017.
Ayrıntılar
| Birincil Dil | Türkçe |
|---|---|
| Bölüm | Makaleler |
| Yazarlar | |
| Yayımlanma Tarihi | 15 Haziran 2020 |
| Yayımlandığı Sayı | Yıl 2020 Cilt: 6 Sayı: 1 |