RELATIONSHIP BETWEEN THE GENERAL SELF-EFFICACY AND CONFLICT MANAGEMENT STYLE: A RESEARCH ON PRIVATE SECTOR WORKERS

Year 2018, Volume: 16 Issue: 1, 116 - 127, 30.09.2018

Alper Gerçek , Özlem Balaban

https://doi.org/10.11611/yead.444002

Cited By: 1

Abstract

The study was conducted to
investigate the relationship between general self-efficacy beliefs and conflict
management styles. In this research, the participants of the study were private
company employees. Private sector employees working in Ankara, Istanbul and
Zonguldak provinces are selected as sample of the study and the data collection
method is the questionnaire. Jerusalem and Schwarzer's "General Self
Efficacy Scale" and Rahim's Organizational Conflict Inventory 2 has been
used in the questionnaire. 240 questionnaires were evaluated, and the
relational screening model was used in the study. Mann-Whitney U and
Kruskal-Wallis tests were applied in the difference analyzes and the variables
were examined. According to the analysis results, a statistically significant
relationship was found between participant’s general self-efficacy and three
conflict management styles which are integration, dominating and compromising.

Keywords

Conflict, Conflict Management Styles, General Self-Efficacy

GENEL ÖZ YETERLİK VE ÇATIŞMA YÖNETİM TARZI İLİŞKİSİ: ÖZEL SEKTÖR ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA

Abstract

Bu
araştırmada, özel şirket çalışanlarının genel öz yeterlik algıları ve çatışma
yönetim tarzları arasındaki ilişkinin incelenmesi amaçlanmıştır. Veri toplama
yönteminin anket olduğu çalışmanın örneklemini kolayda örnekleme yoluyla
seçilen Ankara, İstanbul ve Zonguldak illerinde faaliyet gösteren özel sektör
çalışanları oluşturmaktadır. Bu anket
çalışmasında Jerusalem ve Schwarzer’in Genel Öz-Yeterlik Ölçeği ve Rahim’in
Örgütsel Çatışma Envanteri 2 kullanılmıştır. 240 anketin değerlendirildiği
çalışmada ilişkisel tarama modeli kullanılmıştır. Anketin verileri SPSS
istatistik programında analiz edilmiştir. Fark analizlerinde Mann-Whitney U ve
Kruskal-Wallis testleri uygulanarak değişkenler incelenmiştir. Analiz
sonuçlarına göre katılımcıların genel öz yeterlikleri ile bütünleştirme,
zorlama ve uzlaşma tarzları arasında istatistiksel olarak anlamlı bir ilişki
bulunmuştur. 

Keywords

Çatışma, Çatışma Yönetim Tarzı, Genel Öz Yeterlik

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