Online Academic Resources With The Focus Of Eye Behaviors

Öz

The aim of this study is to investigate the eye movements of participants during academic searching tasks. Since the Web of Science, Google Scholar, and Council of Higher Education Thesis Center are among the popular academic search platforms in Turkey, we focused on the usability of them. During the preliminary analysis, we explored the most problematic tasks, and then analyzed the eye movements. The problematic tasks were detected with respect to the unexpected differences of completion duration; the failure of completion status; unexpected number of clicks; high number of fixations; high fixation duration; unrelated fixation areas; and think aloud data. Tobii Studio 3.4.2 was utilized for both the collection and analysis of eye-tracking data. 21 academicians participated to the study. The results of the analysis indicated that due to interface design, the eye movements of participants tended to focus on unrelated parts of the screen. As a result, certain parameters of eye tracking demonstrated how participants’ eye movements tended to generate intense fixations, increased amount spent for unrelated areas, intense mouse clicks, and increased total amount spent for tasks. In addition to those parameters, users’ satisfaction levels showed a decrease as a result of unexpected experiences.

Anahtar Kelimeler

• Usability
• Eye Tracking
• Eye Behaviour
• Online Search
• Online Academic Sources

Çevrimiçi Akademik Kaynaklarının Kullanımında Göz Davranışlarının Değerlendirmesi

Öz

Bu çalışmanın amacı, çevrimiçi akademik kaynak kullanımında göz hareketlerini incelemektir. Bu kapsamda ülkemizde en yaygın kullanıma sahip çevrimiçi akademik kaynaklardan olan Web of Science, Google Akademik (Google Scholar) ve YÖK Tez Merkezi web sitelerinin kullanılabilirlik testi esnasında en çok problem yaşanan görevler belirlenmiş ve kullanıcıların bu görevleri gerçekleştirirken sergilediği göz hareketleri analiz edilmiştir. En çok problem yaşanan görevler, görevlerin tamamlanması gereken süre ile tamamlanma süreleri arasındaki farkın yüksek olmasına, görevlerin tamamlanma durumlarına, fare tıklama sayılarına, sabit bakış sayılarına, sabit bakış sürelerine, sabit bakış yerlerine ve kullanıcı yorumlarına bakılarak belirlenmiştir. Bu işlemler için Tobii Studio 3.4.2 programı kullanılmıştır. Araştırma, çevrimiçi akademik kaynakları kullanma konusunda en az 2 yıl tecrübesi olan 21 akademisyen ile gerçekleştirilmiştir. Çalışmada geçerlilik için veri çeşitlemesi sağlanarak nicel ve nitel veriler birlikte kullanılmıştır. Bulgular sonucunda ara yüz tasarımındaki sıkıntılardan dolayı kullanıcıların yanlış yerlerde ve daha yoğun sabit bakış sergilediği, bu durumun da sabit bakış süreleri, fare tıklama sayıları ve görev tamamlama sürelerini olumsuz etkilediği ve memnuniyetlerini düşürdüğü belirlenmiştir. Bu problemlerin sebepleri incelenmiş ve çözüm için önerilerde bulunulmuştur.

Anahtar Kelimeler

• Kullanılabilirlik
• Göz İzleme
• Göz Davranışları
• Çevrimiçi Arama
• Çevrimiçi Akademik Kaynaklar

Kaynakça

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