Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence

Merve Kolcu; Aslıcan Çiçek; İrem Nur Ozdemir

doi:10.53424/balikesirsbd.2004702

Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence

Abstract

Objective: This study aimed to examine the relationship between nurses’ job satisfaction and their patient-centered care competence, and to identify factors associated with these variables. Materials and Methods: This descriptive study was conducted with 336 nurses working in a city hospital in Istanbul between April and July 2026. Data were collected using a Descriptive Characteristics Form, the Job Satisfaction Scale (JSS), and the Patient-Centered Care Competence Scale (PCCS). Descriptive statistics, independent samples t-test, one-way ANOVA with Bonferroni correction, and Pearson correlation analysis were used for data analysis. Results: The mean Job Satisfaction Scale score was 55.71 ± 9.14, indicating moderate job satisfaction. The mean Patient-Centered Care Competence Scale score was 68.51 ± 9.04, reflecting a relatively high level of competence. A moderate, positive correlation was found between job satisfaction and patient-centered care competence (r = 0.495; p < 0.001). Nurses who received patient-centered care training had significantly higher job satisfaction scores (p < 0.05). Patient-centered care competence differed significantly according to nurses’ perceived professional competence (p < 0.05). Conclusion: The findings indicate that higher job satisfaction is associated with greater patient-centered care competence among nurses. Supporting nurses’ job satisfaction and providing patient-centered care training may enhance the quality of care. Healthcare administrators should consider strategies aimed at improving working conditions and professional development opportunities to strengthen both job satisfaction and patient-centered care competence.

Keywords

Supporting Institution

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Project Number

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Ethical Statement

This study was performed in line with the principles of the Declaration of Helsinki. Approval was granted by the Basaksehir Cam and Sakura City Hospital Scientific Research Ethics Committee No. 1 (Date: 27.08.2025 / Decision number: 2025-267). Informed consent was obtained from all the nurses before initiation of the study. Besides, permission was received from the city hospital where the study was conducted (Date: 15.04.2026 / Decision number: 2026 / 09). Permission was also obtained from the researchers developing the scales used for data collection via e-mail.

Thanks

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References

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Details

Primary Language

English

Subjects

Nursing (Other)

Journal Section

Research Article

Authors

Merve Kolcu ^*
0000-0002-8187-4767
Türkiye

Aslıcan Çiçek
0009-0006-9003-1645
Türkiye

İrem Nur Ozdemir
0000-0002-1122-0514
Türkiye

Publication Date

October 8, 2026

Submission Date

July 28, 2026

Acceptance Date

September 8, 2026

Published in Issue

Year 2026 Volume: 15 Number: 3

DOI

https://doi.org/10.53424/balikesirsbd.2004702

IZ

https://izlik.org/JA85PF89YD

Cite

RIS / Bibtex

APA

Kolcu, M., Çiçek, A., & Ozdemir, İ. N. (2026). Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence. Balıkesir Sağlık Bilimleri Dergisi, 15(3), 461-470. https://doi.org/10.53424/balikesirsbd.2004702

AMA

1.Kolcu M, Çiçek A, Ozdemir İN. Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence. BAUN Health Sci J. 2026;15(3):461-470. doi:10.53424/balikesirsbd.2004702

Chicago

Kolcu, Merve, Aslıcan Çiçek, and İrem Nur Ozdemir. 2026. “Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence”. Balıkesir Sağlık Bilimleri Dergisi 15 (3): 461-70. https://doi.org/10.53424/balikesirsbd.2004702.

EndNote

Kolcu M, Çiçek A, Ozdemir İN (October 1, 2026) Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence. Balıkesir Sağlık Bilimleri Dergisi 15 3 461–470.

IEEE

[1]M. Kolcu, A. Çiçek, and İ. N. Ozdemir, “Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence”, BAUN Health Sci J, vol. 15, no. 3, pp. 461–470, Oct. 2026, doi: 10.53424/balikesirsbd.2004702.

ISNAD

Kolcu, Merve - Çiçek, Aslıcan - Ozdemir, İrem Nur. “Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence”. Balıkesir Sağlık Bilimleri Dergisi 15/3 (October 1, 2026): 461-470. https://doi.org/10.53424/balikesirsbd.2004702.

JAMA

1.Kolcu M, Çiçek A, Ozdemir İN. Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence. BAUN Health Sci J. 2026;15:461–470.

MLA

Kolcu, Merve, et al. “Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence”. Balıkesir Sağlık Bilimleri Dergisi, vol. 15, no. 3, Oct. 2026, pp. 461-70, doi:10.53424/balikesirsbd.2004702.

Vancouver

1.Merve Kolcu, Aslıcan Çiçek, İrem Nur Ozdemir. Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence. BAUN Health Sci J. 2026 Oct. 1;15(3):461-70. doi:10.53424/balikesirsbd.2004702