Efficient Use of Limited Resources in Health Institutions: Enterprise Resource Planning

Öz

In this study, the Enterprise Resource Planning (ERP) in health institutions was evaluated. ERP is a software package that provides coordination between units in an institution and applies this coordination on a module basis. In order to be successful, it is necessary that the support of the senior management and the adaptation of the project team to the process. In studies on ERP applications in health institutions, it has been observed that this system is of great importance for health services, information becomes timely and more accessible with this system, it adds technological strength to the institution and can affect the performance of employees, and the processes related to the admission of patients are better organized and limited resources can be used efficiently. It has been observed that it is not used in any public institutions in Turkey, but only in a few private health institutions.

Anahtar Kelimeler

• Enterprise resource planning
• health institutions
• productivity

Sağlık Kuruluşlarındaki Kurumsal Kaynak Planlama Sürecinin Değerlendirilmesi

Öz

Bu çalışmada sağlık kuruluşlarındaki kurumsal kaynak planlama süreci (Enterprise Resource Planning - ERP) değerlendirilmiştir. ERP, bir kurumda yer alan birimler arasındaki koordinasyonu sağlayan ve bu koordinasyonu modül tabanlı uygulayan bir yazılım paketidir. Başarılı olunması için üst yönetimin desteği ve proje ekibinin süreci benimsemesi kaçınılmazdır. Sağlık kuruluşlarındaki ERP uygulamaları ile ilgili yapılan çalışmalarda, bu sistemin sağlık hizmetleri için büyük önem arz ettiği, bu sistem ile birlikte bilgilerin zamanında ve daha erişilebilir hale geldiği, kuruma teknolojik anlamda güç kattığı, çalışanların performansını etkileyebildiği, hastaların kabulü ile ilgili süreçlerin daha iyi bir şekilde organize edildiği ve sınırlı olan kaynakların verimli bir şekilde kullanılabildiği gözlemlenmiştir. Türkiye'de kamu kuruluşlarında kullanılmadığı, sadece birkaç özel sağlık kuruluşunda kullanıldığı görülmüştür.

Anahtar Kelimeler

• Kurumsal Kaynak Planlama
• Sağlık Kuruluşları
• Verimlilik

Kaynakça

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