Problems of Providing Travel Services to Inclusive Aviation Tourists: World and Ukrainian Experience

Abstract

The article examines the features of the development of the modern world tourism market and the problems of providing tourism services to inclusive aviation tourists. The world experience of air transportation of inclusive tourists in different countries is analysed. Analytical material is offered, reflecting the problems of airlines work in transporting tourists from inclusive groups. The prospects of the infrastructure of Ukrainian airports are assessed; problems associated with air services for people with different categories of inclusion, especially people with disabilities, are identified. The emphasis is on developing tourism in Ukraine as a segment of the Ukrainian economy within the framework of studying the issue of development and implementation of inclusive tourism in Ukraine. In this regard, the legal regulation of relations between representatives of air transportation and an inclusive tourist, who requires special conditions of movement, which is usually associated with physical health (people with heavyweight, older adults, pregnant women) or disability, are relevant. The research identified the problems and suggested solutions that relate to tourist services in developing a consistent, logical and compromise approach to providing comfortable services for air travel for people with disabilities and passengers of other inclusive categories.

Keywords

• inclusive air tourists
• travel services
• air travel
• people with disabilities

Supporting Institution

National Aviation University, Kyiv, Ukraine

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