Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City

Wyke Kusmasari; Alifia Mahirah; Ahmad Nalhadi

doi:10.33438/ijdshs.1409225

EN

Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City

Abstract

The development of online motorcycle taxi transportation has received a good response in the community. With this application, it makes it easier for people to order motorcycle taxis more practically. Many online motorcycle taxi drivers have complaints while working, one of which is the obligation to meet life's necessities which causes the physical and mental workload to increase. This study aims to measure the physical and mental workload of online motorcycle taxi drivers in Serang City. Data collection was carried out by measuring heart rate with a Polar H10 and filling out the NASA-TLX questionnaire which was distributed to online motorcycle taxi drivers who were willing to be respondents. Data processing starts from measuring heart rate, with an average %CVL value obtained of 40.08%. This value is included in the physical workload category that requires improvement. Mental workload data, calculated through the NASA-TLX method, averaged 74.20, which is classified as high. To alleviate these workloads, it's suggested to incorporate 90-minute break periods, redesign automatic motorcycles with extra footrests, use energy sprays, implement road congestion detection tools, enhance the quality of ride-hailing apps, and minimize exposure to heat stress.

Keywords

Physical and Mental Workload , Heart Rate Variability (HRV) , Cardiovascular Load (CVL) , NASA-TLX , Borg Scale (CR-10)

References

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Details

Primary Language

English

Subjects

Health Promotion , Public Health (Other)

Journal Section

Research Article

Authors

Wyke Kusmasari ^*
0000-0003-4113-0226
Indonesia

Alifia Mahirah This is me
0009-0002-3243-5407
Indonesia

Ahmad Nalhadi This is me
0009-0003-8134-5763
Indonesia

Early Pub Date

May 20, 2024

Publication Date

May 25, 2024

Submission Date

January 9, 2024

Acceptance Date

May 2, 2024

Published in Issue

Year 2024 Volume: 7 Number: 3

DOI

https://doi.org/10.33438/ijdshs.1409225

IZ

https://izlik.org/JA97DD87ZR

APA

Kusmasari, W., Mahirah, A., & Nalhadi, A. (2024). Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City. International Journal of Disabilities Sports and Health Sciences, 7(3), 655-662. https://doi.org/10.33438/ijdshs.1409225

AMA

1.Kusmasari W, Mahirah A, Nalhadi A. Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City. International Journal of Disabilities Sports &Health Sciences. 2024;7(3):655-662. doi:10.33438/ijdshs.1409225

Chicago

Kusmasari, Wyke, Alifia Mahirah, and Ahmad Nalhadi. 2024. “Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City”. International Journal of Disabilities Sports and Health Sciences 7 (3): 655-62. https://doi.org/10.33438/ijdshs.1409225.

EndNote

Kusmasari W, Mahirah A, Nalhadi A (May 1, 2024) Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City. International Journal of Disabilities Sports and Health Sciences 7 3 655–662.

IEEE

[1]W. Kusmasari, A. Mahirah, and A. Nalhadi, “Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City”, International Journal of Disabilities Sports &Health Sciences, vol. 7, no. 3, pp. 655–662, May 2024, doi: 10.33438/ijdshs.1409225.

ISNAD

Kusmasari, Wyke - Mahirah, Alifia - Nalhadi, Ahmad. “Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City”. International Journal of Disabilities Sports and Health Sciences 7/3 (May 1, 2024): 655-662. https://doi.org/10.33438/ijdshs.1409225.

JAMA

1.Kusmasari W, Mahirah A, Nalhadi A. Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City. International Journal of Disabilities Sports &Health Sciences. 2024;7:655–662.

MLA

Kusmasari, Wyke, et al. “Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City”. International Journal of Disabilities Sports and Health Sciences, vol. 7, no. 3, May 2024, pp. 655-62, doi:10.33438/ijdshs.1409225.

Vancouver

1.Wyke Kusmasari, Alifia Mahirah, Ahmad Nalhadi. Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City. International Journal of Disabilities Sports &Health Sciences. 2024 May 1;7(3):655-62. doi:10.33438/ijdshs.1409225

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Theoretical Issues in Ergonomics Science

https://doi.org/10.1080/1463922X.2025.2608063

Öz

Measurement of Physical and Mental Workload in Onlline Ojek Drivers: A Case Study in Serang City

Abstract

Keywords

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite

Cited By

Digital workload, fatigue and mental health: an ergonomic study of Indonesian platform drivers

Driver mental workload measurement trends and cognitive impacts: a literature review