VIOLENCE AGAINST HEALTH CARE WORKERS: A RETROSPECTIVE STUDY

Year 2016, Volume: 1 Issue: 1, 20 - 27, 20.01.2016

Hacer Ataman , Gökhan Aba

https://doi.org/10.23884/ijhsrp.2016.1.1.03

Cited By: 2

Abstract

As violence in society is increasing in recent years it is an important problem in health

institutions as well. Changes in health systems, rising socio-economic levels of people, and changes in

expectations for health services led to violence in health sector. This study was conducted for the

purpose of examining work place violence against health care workers. This retrospective-descriptive

study covers a period from December 2011 to April 2015. 136 notifications about work place violence

reported by health workers to quality management unit of a hospital were taken into account.

Research findings show that 43,4% of the victims of violence was physicians, 37,5% was nurses and

health officers and 19,1% were from other professions. 63,2% of the health workers were women,

36,8% were male. Additionally health workers were exposed to violence by 47.3% of the patients and

52.7% by their relatives. 69.7% of the people applied violence were male and 30.3% were female.

63,2% of the health workers exposed to violence were women, 36,8% were male. According to our

results male physicians were exposed to workplace violence more than other workers and this was

significant ( χ 2=31,634, p<0,01).

When place of violence occurred was investigated it was seen that while most of physicians

were exposed to violence in polyclinics, nurses were exposed to violence in inpatient services

(χ2=18,231, p<0,01). Male physicians were exposed to verbal violence most. On the other hand

nurses experienced both verbal and physical violence (χ2=34,639,p<0.01). Patient relatives applied

verbal violence and the others applied physical violence (χ2=22,073, p<0,01).

As a result, in order to reduce / prevent violence in work place , it is considered necessary to

increase consciousness of patients and their relatives, to increase security measures in health

institutions, to provide health workers to report work place violence to management , to improve

physical working conditions and increase legal sanctions in terms of providing employee safety.

Keywords

Health Workers, Health institution, Employee Safety

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