A CROSS SECTIONAL ANALYSIS ON THE IMPACTS OF ICT ON TURKISH MANUFACTURING INDUSTRY

Year 2023, Volume: 7 Issue: 1, 41 - 64, 30.03.2023

Yasemin Özbal

Abstract

This paper aims to examine the impacts of information and communication technologies (ICT) on firmlevel
productivity in Turkish manufacturing industry. The dataset used in this paper was obtained
from merging TURKSTAT’s Annual Industry and Services Survey and ICT Usage in Enterprises Survey
results. This study examines 2009 and 2019 data and estimates the impacts of ICT usage and ICT
using labor on labor productivity to understand if the adoption of digitalization had impacts on firmlevel
productivity of the manufacturing industry throughout the ten years period. The results of the
empirical analysis suggest a positive impact of ICT usage and ICT using labor on all technological levels
of the manufacturing industry, however according to two-digit breakdown of manufacturing sectors
indicate that only nine out of twenty-two sectors have statistically significant results on ICT usage.

Keywords

ICT, ERP, CRM, Software, Labor productivity, ICT labor, Manufacturing Industry, Turkey

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