THE IMPACT OF INFORMATION SYSTEMS STRATEGIES ON SUPPLY CHAIN PERFORMANCE: A RESEARCH ON EXPORTER FIRMS

Year 2017, , 500 - 504, 30.06.2017

H. Ibrahim Yazgan M. Selami Yildiz

https://doi.org/10.17261/Pressacademia.2017.624

Abstract

 The aim of this study is to examine the effect of
information systems strategies on supply chain performance. According to this aim, research population was selected the first
thousand exporter firms determined by the Turkish Exporters Assembly (TIM).
Research has tried to reach the entire universe, but the data could be
collected from 215 firms. Data was collected by interviews with middle and
senior managers and questionnaire technique. In this quantitative study, data
was analysed by statistical analysis software. Information systems strategies are dealt with in three different
approaches. These are Efficiency-Oriented, Flexible-Oriented and Comprehensive
Information Systems Strategies. Five dimensions were identified as supply chain
performance dimensions in the study. These dimensions are called cost
performance, logistics performance, customer service performance, integration
performance and flexibility performance. EfficiencyFocused Information Systems
Strategy can impact supply chain performance at the highest level. This is
followed by Flexibility Focused Information Systems Strategy and Comprehensive
Information Systems Strategy. Efficiency-Oriented Informatıon Systems Strategy
influenced cost performance the most from the supply chain performance
dimensions. Flexible-Oriented Information Systems Strategy and Comprehensive
Information Systems Strategy, influenced flexibility performance the most from
the supply chain performance dimensions.
As a result of the research with the first 1000 exporter companies that
have directed the economy of Turkey, Efficiency-Oriented Information Systems
Strategy affect supply chain performance more than the other two strategies.

Keywords

Information Systems, Information Systems Strategy, Supply Chain Performance

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