Bibliometric Analysis of Outsourcing in Healthcare

Abstract

Aim: The main purpose of the research is to examine how the discussed themes have been improved and interrelated in the publications made in the field of health service’s outsource usage between 1992-2021, with a bibliometric analysis. Material and methods: The data used in the research, which attributed as a secondary data, were obtained from the Web of Science (WoS) Core Collection database. After the inclusion and exclusion criteria on the subject, 680 publications were reached and those publications was analyzed. SciMAT, one of the software that provides bibliometric analysis, was used in the analysis. Strategic diagrams, cluster networks and thematic development map were analyzed as 4 periods, (1992-2000, 2001-2010, 2011-2016, 2017-2020) covering the last 29 years. Results: While "cost" was the motor theme in the first period (1992-2000), in the following periods "cloud computing, access control, public key encryption, privacy preserving, big data, electronic medical record, technology" were motor themes. Themes obtained by using the thematic development map; cloud computing in healthcare, risks based on outsourcing, general operational problems and cost issues. The results regarding to the cost are far from certain. Conclusion: It is important for hospital managers to be aware of cloud computing and to pay attention to the quality level of services while aiming to reduce costs with outsourcing. In order to keep the risks that may arise from outsourcing at a minimum level, it is beneficial to take precautionary measures for risks in outsourcing agreements between health institutions and companies.

Keywords

• Outsourcing
• cloud computing
• cost
• bibliometrics

Sağlık Hizmetlerinde Dış Kaynak Kullanımının Bibliyometrik Analizi

Abstract

Amaç: Araştırmanın temel amacı 1992-2021 yılları arasında sağlık hizmetlerinde dış kaynak kullanımı alanında yapılmış yayınlarda ele alınan temaların, günümüze kadar nasıl geliştiğini ve birbirleri ile olan ilişkisini bibliyometrik bir analiz ile incelemektir. Gereç ve Yöntemler: Araştırmada kullanılan veriler ikincil veri niteliğinde olup, Web of Science (WoS) Core Collection veri tabanından elde edilmiştir. Konu ile ilgili dahil etme ve hariç tutma kriterleri sonrası 680 yayına ulaşılmış ve bu yayınlarla analiz yapılmıştır. Analizde bibliyometrik analiz sağlayan yazılımlardan biri olan SciMAT kullanılmıştır. Stratejik diyagramlar, küme ağları ve tematik gelişim haritası son 29 yılı kapsayacak şekilde 4 periyot (1992-2000, 2001-2010, 2011-2016, 2017-2020) olarak analiz edilmiştir. Bulgular: İlk dönemde (1992-2000) “cost” motor tema iken, sonraki dönemlerde motor temalar “cloud computing, access control, public key encryption, privacy preserving, big data, electronic medical record, technology”dir. Tematik gelişim haritasından yararlanarak elde edilen temalar; sağlık hizmetlerinde bulut bilişim, dış kaynak kullanımına dayalı riskler, genel işleyişle ilgili problemler ve maliyet konularıdır. Maliyet ile ilgili sonuçlar kesinlikten uzaktır. Sonuç: Hastane yöneticilerinin bulut bilişim konusunda bilinçlenmeleri, dış kaynak kullanımı (DKK) ile maliyetlerin azaltılmasını hedeflerken aynı zamanda hizmetlerin kalite düzeylerine dikkat etmeleri önem arz etmektedir. DKK’dan kaynaklı oluşabilecek risklerin minimum düzeyde kalabilmesi için sağlık kurumları ve firmalar arasında gerçekleşen DKK anlaşmalarında risklere yönelik ihtiyati tedbirlerin alınmasında fayda vardır.

Keywords

• Dış kaynak kullanımı
• bulut bilişim
• maliyet
• bibliyometri

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