Determinants of organizational stress: A research the framework of attribution theory

Gözde Kumaş; Didar Sarı Çallı

doi:10.48119/toleho.1291862

EN

Determinants of organizational stress: A research the framework of attribution theory

Abstract

Stress, which has various dimensions, is a reaction that can disrupt the daily routines of living things in terms of physiology and psychology. Organizational stress is a situation that can cause disruption in the joint work of people focused on the same goal. Stress experienced in organizations is considered reasonable up to certain levels. However, an intense stress environment can lead to a number of problems such as poor performance, communication disorders, and desire to leave work. Identifying stress sources and examining their causes in depth is of great importance in preventing intense stress and keeping stress at a reasonable level. Identifying organizational stress sources and their causes will provide strategic convenience for managers and enable businesses to achieve organizational success. This research is aimed to determine the sources of organizational stress and to associate the stress dimensions that stand out as a result of the research with attribution behavior. Within the scope of the research were examined data of 590 hotel employees. Data were analyzed with the SPSS Programme. The dimensions of organizational stress were determined by Explanatory Factor Analysis. As a result of the research, stress originating from the manager and employee relations, which is one of the prominent dimensions of organizational stress, has been associated with external attribution behavior. Stress stemming from organizational structure, which is another prominent dimension, has been associated with internal attribution behavior. For managing the external attribution behavior, it is necessary to provide appropriate working conditions within the enterprise. For managing internal attribution behavior, an effective communication environment should be established.

Keywords

Stress , Organizational Stress , Attribution Theory , Hotel Businesses , Organizational Stress Sources

References

Ajgaonkar, S. (2006). Techniques used to manage stress and its impact on middle managements performance in the hospitality industry in India, (Master's Thesis), Auckland University of Technology, Auckland, New Zealand.
Akça, İ. & Beydilli, E.T. (2018). İş stresi ve yaratıcılık süreci ilişkisi: Kütahya’daki mutfak çalışanları üzerine bir araştırma. Güncel Turizm Araştırmaları Dergisi, 2(1), pp. 283-307.
Akdu, U. & Akdu, S. (2016). Duygusal emek ve iş stresinin tükenmişlik üzerindeki etkileri: Profesyonel turist rehberleri üzerinde bir araştırma. Uluslararası Sosyal Araştırmalar Dergisi, 9(47), pp. 1142-1153
Akgündüz, Y. (2015), The influence of self-esteem and role stress on job performance in hotel businesses, International Journal of Contemporary Hospitality Management, 27(6), pp. 1082-1099.
Akova, O & Işık, K. (2008), Otel işletmelerinde stres yönetimi: istanbul’ daki beş yıldızlı otel işletmelerinde bir araştırma, Kocaeli Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1 (15), pp. 17-44.
Altan, S. (2018). Örgütsel yapıya bağlı stres kaynakları ve örgütsel stresin neden olduğu başlıca sorunlar. Stratejik ve Sosyal Araştırmalar Dergisi, 2(3), pp. 137-158. ISSN: 2587-2621
Andre, P., Boneva, T., Chopra, F., & Falk, A. (2021). Fighting climate change: The role of norms, preferences, and moral values.
Asgher, U., Ali, T., Ahmad, R., Taiar, R. & Moraru, R.I. (2015). A Comparative Study on Organizational Stress in South Asian Cultures’, Procedia Manufacturing. 3, pp. 3963–3970. From accessed www.sciencedirect.com. Doi: 10.1016/j.promfg.2015.07.933
Aslan, A., Ozturk, I., Al-Mulali, U., Altinoz, B., Polat, M. A., Metawa, N., & Raboshuk, A. (2024). Effect of economic policy uncertainty on CO2 with the discrimination of renewable and non renewable energy consumption, Energy, 130382.
Ayaz, N. (2019), Work stress and coping with work stress: a study on tourist guides, (P.h.D. Thesis), İzmir: Katip Çelebi Üniversitesi Sosyal Bil. Ens.

Aybas, M. & Kosa, G. (2018), Duygusal emeğin mesleki stres ve işe adanmışlık üzerindeki etkisi: Tur rehberleri üzerinde bir araştırma, Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, pp. 103-111. Doi.org/10.18506/anemon.452645
Aydın, Ş. (2004), Otel işletmelerinde örgütsel stres faktörleri: 4-5 yıldızlı otel işletmeleri uygulaması, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 6 (4), pp. 1-21.7
Batista, C.P. (2018). Örgütsel stres kaynaklarının çalışanların iş tatmini üzerindeki etkisinin incelenmesi: Guine-Bissau’daki kamu işletme çalışanları için yapılan bir araştırma, (Yüksek Lisans Tezi), Ege Üniversitesi, İzmir.
Bettman, James R. & Barton A. Weitz (1983). Attributions in the board room: Causal reasoning in corporate annual reports, Administrative Science Quarterly, 28 (2), pp. 165-183.
Biçki, S. (2016). Hizmet sektörü çalışanlarının iş stresi ve tükenmişlik ilişkisi: İstanbul örneği. (Yüksek Lisans Tezi), İstanbul: İstanbul Gelişim Üniversitesi Sosyal Bil.Ens.
Bilgili, H. & Tekin, E. (2019). Örgütsel stres, örgütsel bağlılık ve öğrenilmiş güçlülük ilişkisi üzerine bir araştırma. Uluslararası Toplum Araştırmaları Dergisi, 11(18), pp. 2167- 2200. ISSN:2528-9527 E-ISSN : 2528-9535
Boggild, H. & Knutsson A. (1999). Shift work, risk factors and cardiovascular disease, Scand J Work Environ Health, 25(2), pp. 85-99.
Bora, P. (2017), Scope of stress management in hotel industry, International Journal of Management. 7 (7), pp. 475-480.
Carattini, S., Baranzini, A., Thalmann, P., Varone, F., & V¨ohringer, F. (2017). Green taxes in a post-Paris world: are millions of nays inevitable? Environ.Resource Econ., 68, pp. 97–128.
Chen, Shun-Wen, Hsiou-Huai Wang, Chih-Fen Wei, Bih-Jen Fwu & Kwang-Kuo Hwang (2009). ‘Taiwanese students’ self-attributions for two types of achievement goals’, The Journal of Social Psychology, 149(2), pp. 179-183.
Chiang, F.F.T., Birtch, T.A. & Kwan, H.K. (2010), The moderating roles of job control and work- life balance practices on employee stress in the hotel and catering industry, International Journal of Hospitality Management, 29, pp. 25-32. Accessed from ScienceDirect database. Doi: 10.1016/j.ijhm.2009.04.005
Choi, H.M., Mohammad, A.A.A. & Kim, W.G. (2019), Understanding hotel frontline employees’ emotional intelligence, emotional labor, job stress, coping strategies and burnout, International Journal of Hospitality Management, 82, pp. 199-208. Doi.org/10.1016/j.ijhm.2019.05.002
Chuang, N.K. & Lei, S.A. (2011), Job stress among casino hotel chefs in a top- tier tourism city, Journal of Hospitality Marketing & Management, 20(5), pp. 551-574. Doi: 10.1080/19368623.2011.570642
Coşkun, R., Altunışık, R., Bayraktaroğlu, S. & Yıldırım, E. (2015). Sosyal bilimlerde araştırma yöntemleri SPSS uygulamalı. 8.Baskı, Sakarya: Sakarya Kitapevi.
Cranwell-Ward, J. & Abbey, A. (2005). Organizational stress. Palgrave Macmillan. Access Address:http://www.azmonyar.com/DownloadPDF/47832114.pdf
Çökük, B. (2018). Örgütsel stres düzeyinin ölçümü ve demografik değişkenlerle ilişkisi: bir kamu organizasyonu örneği, Akademik Yaklaşımlar Dergisi. 9(2), pp. 59-83.
Demirci (2017). Restoran işletmelerinde rol stresi ve lider-üye etkileşiminin işten ayrılma niyetine etkisi, (Doktora Tezi), Eskişehir: Osmangazi Üniversitesi, Sosyal Bil. Ens.
Dogru, T., Isik, C., & Sirakaya-Turk, E. (2019). The balance of trade and exchange rates: Theory and contemporary evidence from tourism, Tourism Management, 74, pp. 12-23.
Dogru, T., McGinley, S., Sharma, A., Isık, C., & Hanks, L. (2023a). Employee turnover dynamics in the hospitality industry vs. the overall economy, Tourism Management, 99, 104783.
Dogru, T., Mody, M. A., Hanks, L., Suess, C., Işık, C., & Sozen, E. (2023b). The impact of business models and state regulations on the accommodation sector: theory and empirical evidence from the recent pandemic. International Journal of Contemporary Hospitality Management.
Düzgün, A. (2014). Üst düzey yöneticilerde örgütsel stres ve örgütsel bağlılık ilişkisi analizi: antalya bölgesi beş yıldızlı otel işletmelerinde bir uygulama, Yüksek Lisans Tezi, Adnan Menderes Üniversitesi, Aydın.
Elmadağ, A. B. & Ellinger, A. E. (2018). Alleviating job stress to improve service employee work effect: the influence of rewarding, Service Business, 12(1), pp. 121-141.
Erdoğan, İ. (1996). İşletme yönetiminde örgütsel davranış, İstanbul:İstanbul Üniversitesi İşletme Fakültesi Yayını.
Eren, E. (2001). Örgütsel davranış ve yönetim psikolojisi, İstanbul: Beta Yayınları.
Ertekin, Y. (1993). Stres ve yönetim, Ankara: Türkiye ve Orta Doğu Amme İdaresi Enstitüsü Yayınları.
Freese, M. & Zapf, D. (1999). On the importance of the objective environment in stress and attribution theory, Journal of Organizational Behavior, 20, pp. 761-765
Gedik, İ., Gedik, S. & Demirer, S. (2017), Otel işletmelerinde stres yönetimi: antalya’daki beş yıldızlı otel işletmelerinde bir uygulama, Erzincan Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (5), pp. 111-124.
Green, S.G., & Mitchell, T.R. (1979). Attributional processes of leaders in leader–member interactions, Organizational Behavior, and Human Performance, 23, pp. 429–458.
Greenberg, J. (1999). Managing behavior in organizations, New Jersey: Prentice Hall, Upper Saddle River, Second Edition.
Griffin, R. ve Moorhead, G. (1986), Organizational behavior, Boston: Houghton Mifflin Company.
Gyllensten, K. & Palmer, S. (2015). The relationship between coaching and workplace stress: a correlational study, International Journal of Health Promotion & Education, 43(3), pp. 97-103.
Hassan, Q., Algburi, S., Sameen, A. Z., Tariq, J., Al-Jiboory, A. K., Salman, H. M., ... & Jaszczur, M. (2024). A comprehensive review of international renewable energy Growth. Energy and Built Environment.
Heider, F. (1958). The psychology of interpersonal relations, John Wiley & Sons, New York.
Hitt, M.A., Miller, C.C., & Colella A. (2011). Organizational behavior, Asia: John Wiley& Sons, Third Edition.
Huang, W. (2023). Climate policy uncertainty and green innovation, Economics Letters, 233, 111423.
Ilangarathna, G. A., Ramanayake, L., Senarath, N., Ranasinghe, Y., Weligampola, H., Dedunupitiya, W., ... & Dharmarathne, S. (2024). A dataset on the socioeconomic and behavioural ımpacts in Sri Lanka through multiple waves of COVID-19. Data in Brief, 110063.
Isik, C., Dogru, T., & Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence, International Journal of Tourism Research, 20(1), pp. 38-49.
Işık, C., Sirakaya-Turk, E., & Ongan, S. (2020). Testing the efficacy of the economic policy uncertainty index on tourism demand in USMCA: Theory and evidence, Tourism Economics, 26(8), pp. 1344-1357.
Işık, C., Aydın, E., Dogru, T., Rehman, A., Alvarado, R., Ahmad, M., & Irfan, M. (2021). The nexus between team culture, innovative work behaviour and tacit knowledge sharing: Theory and evidence, Sustainability, 13(8), 4333.
Işık, C., Aydın, E., Dogru, T., Rehman, A., Sirakaya-Turk, E., & Karagöz, D. (2022). Innovation research in tourism and hospitality field: a bibliometric and visualization analysis, Sustainability, 14(13), 7889.
Işık, C., Ongan, S., Ozdemir, D., Jabeen, G., Sharif, A., Alvarado, R., ... & Rehman, A. (2023a). Renewable energy, climate policy uncertainty, industrial production, domestic exports/re-exports, and CO2 emissions in the USA: An SVAR approach. Gondwana Research.
Işık, C., Simionescu, M., Ongan, S., Radulescu, M., Yousaf, Z., Rehman, A., ... & Ahmad, M. (2023b). Renewable energy, economic freedom and economic policy uncertainty: New evidence from a dynamic panel threshold analysis for the G-7 and BRIC countries. Stochastic Environmental Research and Risk Assessment, 1-16.
Işık, C., Ongan, S., Islam, H., Jabeen,G., & Pinzon, S. (2024). Is economic growth in East Asia pacific and South Asia ESG factors based and aligned growth? Sustainable Development,1–14. https://doi.org/10.1002/sd.2910
Jin, X., Sun, I. Y., Jiang, S., Wang, Y., & Wen, S. (2018). The relationships between job and organizational characteristics and role and job stress among chinese community correctional workers. International Journal of Law, Crime and Justice, 52, pp. 36-46.
Kalaycı, Ş. (2017). SPSS uygulamalı çok değişkenli istatistik teknikleri. 8. Baskı, Ankara: Dinamik Akademi.
Karasar, N. (1999). Bilimsel araştırma yöntemi, 9.Basım, Ankara: Nobel Yayın Dağıtım.
Kızgın, Y. & Dalgın, T. (2012). Atfetme teorisi: Öğrencilerin başarı ve başarısızlıklarını değerlendirmedeki atfetme farklılıkları. ZKÜ Sosyal Bilimler Dergisi, 8(15), pp. 61-77
Kim, B.P., Murrman, S.K. & Lee, G. (2009). Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees, International Journal of Hospitality Management, 28, pp. 612-619.
Kim, S.Y., Shin, Y.C., Oh, K.S., Shin, D.W., Lim, W.J., Cho, S.J. & Jeon, S.W. (2019). Association between work stress and risk of suicidal ideation: a cohort study among Korean employees examining gender and age differences, Scand J Work Environ Health. Doi:10.5271/sjweh.3852
Klenert, D. (2018). Making carbon pricing work for citizens, Nat. Clim. Chang., 8, pp. 669–677.
Koçak, N. (2012). Yiyecek içecek hizmetleri yönetimi, Ankara: Detay Yayıncılık Konc, T., Savin, I., & van den Bergh, J.C., 2021. The social multiplier of environmental policy: application to carbon taxation, J. Environ. Econ. Manag., 105, 102396.
Law, J., Pearce, P.L. & Woods, B.A. (1995), Stress and coping in tourist attraction employees, Tourism Management, 16(4), pp. 277-284.
Lee, J., Kim, S., You, S., & Park, Y.K. (2023). Bioenergy generation from thermochemical conversion of lignocellulosic biomass-based integrated renewable energy systems, Renew. Sustain. Energy Rev., 178, 113240.
Lin, M. & Ling, Q. (2018), Is role stress always harmful? differentiating role overload and role ambiguity in the challenge-hindrance stressors framework, Tourism Management, 68, pp. 355-366.
Lipari, F., Lázaro-Touza, L., Escribano, G., Sánchez, Á., & Antonioni, A. (2024). When the design of climate policy meets public acceptance: an adaptive multiplex network model, Ecological Economics, 217, 108084
Luthans, F. (1999). Organizational behavior, International Edition, Seventh Edition.
Mansourian, Y. & Nigel F. (2007). Web searchers attributions of success and failure: an empirical study, Journal of Documentation, 63(5), pp. 659-679.
Mert, G., Durmaz, V. & Küçükaltan, B. (2020). Örgütsel vatandaşlık davranışı ile örgütsel stres ilişkisinin havayolu uçuş ekibi kapsamında incelenmesi, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 29(3), pp. 279-297.
Moosavian, S. F., Noorollahi, Y. & Shoaei, M. (2024). Renewable energy resources utilization planning for sustainable energy system development on a stand-alone island, Journal of Cleaner Production, 140892.
Nas, Z. & Torun, Z. (2022). Örgütsel stresin otel çalışanlarının verimliğine etkisi: Van örneği. Atlas Journal International Refereed Journal on Social Sciences, 8(50), pp. 2826-2837.
Noorollahi, Y., Golshanfard, A. & Hashemi-Dezaki, H., (2022). A scenario-based approach for optimal operation of energy hub under different schemes and structures. Energy, 251, 123740. https://doi.org/10.1016/j.energy.2022.123740, 2022/07/15/.
Omolayo, B.O. & Omole, O.C. (2013). Influence of mental workload on job performance, International Journal of Humanities and Social Science, 3(15), 238-246.
Organ, D.W. & Bateman, T.S. (1991). Organizational behavior, Fourth Edition.
Özbay, G., & Semint, S. (2023). Yiyecek içecek işletmelerinde örgütsel stres faktörleri üzerine bir araştırma, Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 13(2), pp. 1845-1864.
Pehlivan, İ. (1995), Yönetimde stres kaynakları, Ankara: Pegem Yayınları.
Perez - Rodriguez, V., Topa, G. & Belendez, M. (2019). Organizational justice and work stress: the mediating role of negative, but not positive, emotions, Personality and Individual Differences, 151, 109392.
Perrewe, P.L. & Zellars, K.L. (1999). An examination of attributions and emotions in the transactional approach to the organizational stress process, Journal of Organizational Behavior, 20, 739-752.
Pervin, L. (1989). Persons, situations, interactions: the history of a controversy and a discussion of theoretical models, Academy of Management Review, 14, pp. 350-360.
Saldamlı, A. (2006). Otel işletmelerinde stres kaynakları ve çalışanlar üzerindeki etkileri: beş yıldızlı otellerde bir uygulama, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi, 6(6).
Saltık, Z. (2016). Stresin iş gören performansına ve işten ayrılma niyetine etkisi: konaklama işletmelerinde bir uygulama, (Yüksek Lisans Tezi), Nevşehir: Nevşehir Hacı Bektaş Veli Üniversitesi Sosyal Bil. Ens.
Sampson, W.G. & Akyeampong, O. (2014). Work-related stress in hotels: an analysis of the causes and effects among frontline hotel employees in the Kumasi metropolis, Ghana, Tourism & Hospitality, 3(2), Doi.org/10.4172/2167-0269.1000127
Sardavor, E. (2015). Örgütsel stresin iş gören performansına etkisi: Azerbaycan’daki beş yıldızlı otellere yönelik bir araştırma, (Yüksek Lisans Tezi), İzmir: Dokuz Eylül Üniversitesi Sosyal Bil. Ens.
Schneider, B. (1983). Interactional Psychology and Organizational Behavior', I Staw, B. M. & Cummings, L. L. (Eds.), Research in Organizational Behavior, (pp.1-31), JAI Press, Inc, Greenwich, CT.
Sekaran, U. (1992). Research methods for business: a skill buildings approach. New York: John Wiley and Sons.
Sencer, M. & Sencer, Y. (1978). Toplumsal araştırmalarda yöntembilim. Ankara: Türkiye ve Orta Doğu Amme İdaresi Enstitüsü Yayını.
Senemoğlu, P. (2017). Sağlık kuruluşlarında örgütsel stres: İlaç mümessilleri üzerine bir araştırma, (Yüksek Lisans Tezi), İstanbul Gelişim Üniversitesi, İstanbul.
Shahsavarani, A.M., Marzabadi, E.A. & Hakimi Kalkhoran, M. (2015). Stress: Facts and theories through literature review, International Journal of Medical Reviews, 2(2), pp. 230-241.
Shoaei, M., Hajinezhad, A. & Moosavian, S.F. (2023). Design, energy, exergy, economy, and environment (4E) analysis, and multi-objective optimization of a novel integrated energy system based on solar and geothermal resources, Energy, 280, 128162. https://doi.org/10.1016/j.energy.2023.128162.
Siegrist, J. & Li, J. (2017). Work stress and altered biomarkers: a synthesis of findings based on the effort–reward ımbalance model, International Journal of Environmental Research and Public Health, Doi:10.3390/ijerph14111373.
Skovgaard, J. & Asselt, H. (2019). The politics of fossil fuel subsidies and their reform: implications for climate change mitigation, Wiley Interdiscip. Rev.: Clim. Change, 10 (4), 581.
Slocum, John W. & Don Hellriegel (2007). Fundamentals of organisational behaviour, Thomson South-Western, China.
Sökmen, A. (2005), Konaklama işletmeleri yöneticilerinin stres nedenlerinin belirlenmesinde cinsiyet faktörü: Adana’da ampirik bir araştırma, Ekonomik ve Sosyal Araştırmalar Dergisi, (1), pp. 1-27
Specht, N., Sina F. & Anton M. (2007). Perception and attribution of employees’ effort and abilities the impact on customer encounter satisfaction, International Journal of Service Industry Management, 18(5), pp.534-555.
Spiers, C. (2003). Tools to tackle workplace stress, occupational health, December https://www.carolespiersgroup.co.uk/pdfs/STRESS%20%20Occupational%20Health%2 01203.pdf
Struthers, C.W., Miller, D.L., Boudens, C.J. & Briggs, G.L. (2001). Effects of causal attributions on coworker Interactions: a social motivation perspective, Basic and Applied Social Psychology, 23(3), pp.169-181
Szekely, A. (2021). Evidence from a long-term experiment that collective risks change social norms and promote cooperation. Nat. Commun. 12, pp. 1–7.
Şahin, B. (2014). Seyahat acentası çalışanlarında örgütsel stresin örgütsel bağlılıkla ilişkisi üzerine bir araştırma: İstanbul örneği, Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 17 (32), pp. 193-210.
Şimşek, G. & Cin, Z. (2019). Stres ve stres yönetiminin iş görenlerin performansı üzerine etkisi: konaklama işletmelerine yönelik bir uygulama, Türk & İslam Dünyası Sosyal Araştırmalar Dergisi, 6(21), pp. 212-223.
T.C. Kültür ve Turizm Bakanlığı. (Ağustos, 2019). Turizm İşletme Belgeli Tesisler. Erişim Adresi: https://yigm.ktb.gov.tr/TR-9851/turizm-istatistikleri.html Erişim Tarihi: 02.08.2019
Taouk, Y., Spittal, M.J., LaMontagne, A.D. & Milner, A.J. (2019). Psychosocial Work Stressors and Risk of All-Cause and Coronary Heart Disease Mortality: A Systematic Review and Meta-Analysis, Scand J Work Environ Health, Doi:10.5271/sjweh.3854.
Taslak, S. & Dalgın, T. (2015). Çalışanların atfetme eğilimlerinin örgütsel sinizm davranışları üzerindeki etkisi: sağlık çalışanları üzerine bir araştırma. Sosyal ve Beşeri Bilimler Araştırmaları Dergisi, 34, pp. 139-158.
Teodoro, J.D., Prell, C., & Sun, L. (2021). Quantifying stakeholder learning in climate change adaptation across multiple relational and participatory networks, J. Environ. Manage., 278, 111508.
Tiyce, M., Hing, N., Cairncross, G., & Breen, H. (2013). Employee stress and stressors in gambling and hospitality workplaces, Journal of Human Resources in Hospitality & Tourism, 12(2), pp. 126-154. Doi: 10.1080/15332845.2013.752708
Tonbul, İ. & Aykanat, Z. (2019). Örgütsel stresin çalışan performansına etkisi: Yerel yönetimlerde bir uygulama, KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi, 21(37), pp. 1-20.
Tonus, Z. (2016). Örgütsel Yapılanma, In G.N. Zeytinoğlu (Editör) Yönetim ve Organizasyon (ss.122-143), Eskişehir: Anadolu Üniversitesi Yayınları.
Tozkoparan, G. (2021). Örgütsel stresin çalışanların yaşam doyumu ve bireysel performans algısına etkileri üzerine bir araştırma, İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 10 (2), pp. 1881-1910. Retrieved from http://www.itobiad.com/tr/pub/issue/62559/851959
Troelstra, S.A., Coenen, P., Boot, C.R.L., Harting, J., Kunst, A.E. & Van Der Beek, A.J. (2019), Smoking and sickness absence: A systematic review and meta- analysis, Scand J Work Environ Health, Doi:10.5271/sjweh.3848.
Tutar, H. (2016). Örgütsel Davranış, Ankara: Detay Yayıncılık.
Türkseven, Y.Ç. & Ege, Z. (2021). Otel işletmelerinde ön büro çalışanlarının örgütsel stres kaynaklarının motivasyonlarına etkileri. Turizm ve İşletme Bilimleri Dergisi, 1(2), pp. 15-33
Ulph, A. & Ulph, D. (2021). Environmental policy when consumers value conformity, J. Environ. Econ. Manag., 109, 102172.
Unur, K. & Pekerşen, Y. (2016), İş stresi ile toksik davranışlar arasındaki ilişki: Aşçılar üzerinde bir araştırma, Seyahat ve Otel İşletmeciliği Dergisi, 14 (1), 2017, pp. 108-129.
Uzun, Ö. & Yiğit, E. (2011).Örgütsel stres ve örgütsel bağlılık ilişkisi üzerine orta kademe otel yöneticileri üzerinde yapılan bir araştırma, Eskişehir Osmangazi Üniversitesi İİBF Dergisi, 6(1), pp. 181‐213.
Visser, S., Keesstra, S., Maas, G., De Cleen, M., Molenaar, C. (2019). Soil as a basis to create enabling conditions for transitions towards sustainable land management as a key to achieve the SDGs by 2030, Sustainability, 11 (23), 6792.
Wan, P.Y.K. (2013), Work stress among casino industry supervisors in Macao casinos, International Journal of Hospitality & Tourism Administration, 14 (2), pp. 179-201.
Yazıcıoğlu, Y. & Erdoğan, S. (2004). SPSS uygulamalı bilimsel araştırma yöntemleri, Ankara: Detay Yayıncılık.
Yılmaz, Ö. (2012). İşletme Yönetimi I-II, Ankara: Detay Yayıncılık.
Yonkkang, Z., Weixi, Z., Yalin, H., Yipeng, X. & Liu, T. (2014). The Relationship Among Role Conflict, Role Ambiguity, Role Overload and Job Stress of Chinese Middle-Level Cadres’, Published Online February,3(1), pp. 8-11. Doi:10.4236/chnstd.2014.31003 Yücesoy, Y. (2016). Çalışma yaşamının denetimine ilişkin genel bilgiler, In Gökçek Karaca, N. ve Kocabaş, F. (Eds.) Çalışma yaşamının denetimi (pp.2-45). Ankara: Anadolu Üniversitesi Yayınları.
Zuzanek, J. (2004). Work, leisure, time-pressure and stress. Haworth, In J.T. ve Veal, A.J (Eds.) Work and leisure. pp. 123-144, London and New York: Routledge. Access Adress: https://www.researchgate.net/publication/27400198

Details

Primary Language

English

Subjects

Tourism (Other)

Journal Section

Research Article

Authors

Gözde Kumaş ^*
0000-0003-0573-0136
Türkiye

Didar Sarı Çallı
0000-0001-5517-2924
Türkiye

Early Pub Date

February 5, 2024

Publication Date

July 2, 2024

Submission Date

May 3, 2023

Acceptance Date

February 5, 2024

Published in Issue

Year 2024 Volume: 6 Number: 1

DOI

https://doi.org/10.48119/toleho.1291862

IZ

https://izlik.org/JA69JD82DH

APA

Kumaş, G., & Sarı Çallı, D. (2024). Determinants of organizational stress: A research the framework of attribution theory. Journal of Tourism Leisure and Hospitality, 6(1), 1-26. https://doi.org/10.48119/toleho.1291862

Abstracting & Indexing

| | | | |

Making Submissions via DergiPark

The article—prepared according to author guidelines (covering text, references, tables, and figures)—should be sent to Journal of TOLEHO via DergiPark.

Please, use the links below to access the visual descriptions of the submission steps;

Full Open Access Strategy

Journal of TOLEHO is fully sponsored by Anadolu University Faculty of Tourism. Therefore there aren't any article submission, processing or publication charges.

There are also no charges for rejected articles, no proofreading charges, and no surcharges based on the length of an article, figures or supplementary data etc. All items (editorials, corrections, addendums, retractions, comments, etc.) are published free of charge.

Journal of TOLEHO is an open access journal which means that all content is freely available without charge to the users or institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles, or use them for any other lawful purpose, without asking prior permission from the publisher or the author. This is in accordance with the BOAI definition of open access.

Therefore, all articles published will be immediately and permanently free to read and download. All items has their own unique URL and PDF file.

All items published by the Journal of Tourism, Leisure and Hospitality are licensed under a Creative Commons Attribution 4.0 International License.

The licence permits others to use, reproduce, disseminate or display the article in any way, including for commercial purposes, so long as they credit the author for the original creation.

Authors retain copyright and grant the journal exclusive right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License.

Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.

However, Anadolu University Press can also demand to make an additional license agreement with the corresponding author of the study after first publication, in order to publish the manuscript in full text on various other platforms (web page, databases, indexes, promotion circles and etc.).

Determinants of organizational stress: A research the framework of attribution theory

Abstract

Keywords

Öz

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite