Hemşirelerin meslektaşlarıyla işbirliği ve iletişim becerilerini etkileyen faktörler: İletişim becerilerinin işbirliği üzerindeki rolü

Year 2025, Volume: 11 Issue: 2, 137 - 147, 30.08.2025

Ali Kaplan , Selçuk Öztürk

https://doi.org/10.30569/adiyamansaglik.1588081

Abstract

Amaç: Hemşirelerin meslektaşları ile işbirliğini ve iletişim becerilerini etkileyen faktörleri belirlemek ve iletişim becerilerinin işbirliği üzerindeki rolünü değerlendirmek.
Gereç ve Yöntem: Çalışmada tanımlayıcı kesitsel bir araştırma deseni kullanılmıştır. Çalışmanın verileri Temmuz-Aralık 2023 tarihleri arasında toplanmıştır. Çalışmaya toplam yatak kapasitesi 1607 olan bir hastanede çalışan 363 hemşire dahil edilmiştir. Veriler Tanıtıcı Özellikler Bilgi Formu, Hemşire-Hemşire İşbirliği Ölçeği ve İletişim Becerileri Ölçeği kullanılarak toplanmıştır. Verilerin analizinde parametrik ve nanparametrik testler, yapısal eşitlik modeli ve regresyon analizi kullanılmıştır.
Bulgular: Yapılan analizler, hemşirelerin iletişim becerilerinin meslektaşları ile iş birliğinde etkili bir faktör olduğunu göstermiştir. Hemşirelerin meslektaşları arasındaki iş birliği düzeyi; eğitim durumu, çalışılan bölüm, çalışma şekli, bölümde çalışmaktan memnuniyet, iletişim eğitimi alma durumu ve yaş faktörlerine göre değişiklik göstermektedir.
Sonuç: Etkili iletişim becerileri, hemşireler arasında iş birliğini artırarak sağlık hizmetlerinin verimliliğini ve hasta memnuniyetini geliştirebilir.

Keywords

İletişim , İşbirlikçi davranış , Kesitsel çalışma , Hemşireler

Ethical Statement

The Ethics Committee of Kayseri University (No: 55171, Date: 10.04.2023)

Supporting Institution

This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.

Thanks

We want to thank the department manager nurses who helped during the data collection phase and all the nurses who participated in the study.

Factors affecting nurses' collaboration and communication skills with colleagues: The role of communication skills on collaboration

Abstract

Aim: To determine the factors affecting nurses' collaboration and communication skills with colleagues and to evaluate the role of communication skills on collaboration.
Materials and Methods: A descriptive cross-sectional study design was used. The study data was collected between July and December 2023. The study included 363 nurses working in a hospital with a total bed capacity 1607. Data were collected using the Descriptive Characteristics Information Form, Nurse-Nurse Collaboration Scale, and Communication Skills Scale. Parametric and nonparametric tests, structural equation modeling, and regression analysis were used to analyze the data.
Results: The analyses have demonstrated that communication skills are influential in nurses’ collaboration with their colleagues. The level of collaboration among colleagues nurses is influenced by educational status, department, working style, satisfaction with working in the department, communication training status, and age.
Conclusion: Effective communication skills can improve the efficiency of health services and patient satisfaction by increasing collaboration among nurses.

Keywords

Communication , Cooperative behavior , Cross-Sectional studies , Nurses

Ethical Statement

The Ethics Committee of Kayseri University (No: 55171, Date: 10.04.2023)

Supporting Institution

This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.

Thanks

We want to thank the department manager nurses who helped during the data collection phase and all the nurses who participated in the study.

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