Yaşlı Bakım Merkezi Yöneticilerinin Tükenmişliğine Etkide Bulunan Faktörlerin İncelenmesi

Yıl 2019, Sayı: 32, 551 - 590, 30.08.2019

Vedat Işıkhan Edip Aygüler , Mustafa Çağrı Ayalp Cengiz Kılıç

https://doi.org/10.14520/adyusbd.544506

Öz

Bu araştırmanın amacı, Aile, Çalışma ve
Sosyal Hizmetler Bakanlığı’na (AÇSHB) bağlı kuruluşlarda görev yapan yaşlı
bakım merkezi yöneticilerinin tükenmişlik düzeylerine etkide bulunan
faktörleri, yöneticileri strese bağlı olarak etkileyen önemli sağlık
sorunlarını ve yaşlı refah alanının kalitesinin artırılmasına yönelik
düşüncelerini saptamaktır. Bu doğrultuda hazırlanan Görüşme Formu ve Maslach
Tükenmişlik Ölçeği (MTÖ) Türkiye’de Huzurevi ve Yaşlı Bakım ve Rehabilitasyon
Merkezinde görev yapan toplam 113 yöneticiye uygulanmış ve 105’inden elde
edilen veriler geçerli kabul edilerek analize tabi tutulmuştur. Yaşlı bakım
yöneticileri, MTÖ’nün üç alt ölçeği olan duygusal tükenmeden: 0,90
duyarsızlaşmadan: 1.06 ve kişisel başarı noksanlığından: 2.96 puan almıştır. Bu
ölçeğe göre yöneticilerin “düşük tükenmişlik” düzeyine sahip olduğu
saptanmıştır (p<0,05). Yaşlı bakım merkezi yöneticilerinin tükenmişliğine
neden olan kurumsal faktörlerin azaltılması, çalışma koşullarının
iyileştirilmesi, esnek zaman yönetimi fırsatının tanınması gibi onları
tükenmişlikten koruyabilecek uygulamalara başlanmalıdır.

 

Anahtar Kelimeler

Yaşlı bakımı, sosyal hizmet kuruluşları, Tükenmişlik

Investigation of Factors Affecting Burnout of Elderly Care Center Managers

Öz

The
aim of this study is to determine the factors affecting the burnout levels of
the managers of the elderly care centers who work in the institutions affiliated
to the Ministry of Family, Labor and Social Services; and the important health
problems affecting the managers depending on the stress and their thoughts on
increasing the quality of the elderly welfare area. An interview form and
Maslach Burnout Inventory (MBI) was applied to a total of 113 managers of
Retirement Homes and Nursing Care Centers for the Elderly in Turkey and 105 of
them are subjected to analysis by accepting valid. Elderly care managers
received: 0.90 points from emotional exhaustion subscale; 1.06 from
depersonalization subscale and 2.96 from personal accomplishment subscale of
MBI. According to this, managers have a low burnout level (p <0.05). The
institutional factors that cause elderly care center managers’ burnout should
be reduced, working conditions should be improved, the opportunity of flexible
time management should be recognized and implemented to protect them from
burnout.

Anahtar Kelimeler

: Elderly care, social work institutions, Burnout

Kaynakça

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